The Pepperstone story started in 2010. We know what it’s like to trade the world’s markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we’re digital, nimble, connected, and united in our vision to create a better way to trade.
We thrive on progress – for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You’ll find our 550+ team currently across 11 locations and 9 time zones.
The Role
Our Client Onboarding Officer is client-facing and provides exceptional client onboarding experiences by reviewing, verifying, and approving new Pepperstone accounts. The Client Onboarding Officer has two main responsibilities: ensuring the accurate creation of client accounts while maintaining the highest possible compliance and regulatory requirements set by the company as well as contacting clients who have submitted their application to improve, support and hasten their application process.
As our Client Onboarding Officer you will be responsible for
About you
Why you will enjoy working with us
More about Pepperstone
We’re a regulated online Forex and CFD trading platform. With the scale of a global fintech and the agility of a start-up, we arm our clients with everything they need to take on the global markets with confidence. You will be part of a wider passionate and friendly team, and whilst things may not always go to plan, we learn quickly and move forward with impact. To learn even more visit Pepperstonecareers.com and www.linkedin.com/company/pepperstone/
We understand it’s important to do due diligence on a prospective employer, and see what our team is saying on Glassdoor. We respect our team members’ experiences and will never pay to remove a negative review.
Pepperstone is an equal-opportunity employer. We are passionate about building a diverse workplace and strongly encourage applications from any background.
“We are a 2023 Circle Back Initiative Employer – we respond to every applicant”.
We will be reviewing applications as they come through, so if this is an opportunity that excites you, don't wait. Express your interest by clicking the apply button below as soon as possible.
Note to external agencies: While we appreciate the efforts of external recruitment agencies, we prefer to engage directly with applicants for this opportunity.
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Are you ready to kick-start an exciting career as a Client Onboarding Officer with Pepperstone? Since 2010, we’ve been revolutionizing the global fintech space, and we know how to make trading accessible and engaging. At Pepperstone, we pride ourselves on being a vibrant and nimble organization, where the curious and driven can flourish. As a Client Onboarding Officer, you'll play a crucial role in creating exceptional onboarding experiences for our clients by reviewing, verifying, and approving new accounts. Your day will involve offering a seamless account opening process while ensuring regulatory compliance and guidelines are met. You'll communicate directly with clients to speed up their applications and verify essential documents while identifying potential risks. We value your insights, so your feedback about streamlining processes will help us improve continuously. We’re looking for someone who thrives in fast-paced environments, communicates effectively, and possesses a customer-focused mindset. If you're fluent in English and have a passion for learning and growth, you might be the perfect fit! Join us, and you'll enjoy a collaborative culture, flexible work arrangements, and numerous opportunities for personal development. Plus, we offer generous benefits, including medical insurance and paid volunteering days. At Pepperstone, our commitment to inclusion and diversity strengthens our team. So if this opportunity excites you, we can’t wait to hear from you!
Established in 2010, Pepperstone has grown to become an award-winning online global forex and CFD broker known for delivering exceptional client service and award-winning funding and withdrawals to tens of thousands of clients around the world. Pe...
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