Integrations Project Manager | $80K-$90K + Benefits + Remote

As an Integrations Project Manager at SaaS Talent, your main responsibilities will include managing key client accounts, overseeing the proposal management process, acting as the primary point of contact for clients, and ensuring successful project implementation. You'll maintain relationships with clients, negotiate contracts, and monitor project progress to guarantee customer satisfaction.

To qualify for the Integrations Project Manager role at SaaS Talent, you should have 3-6+ years of project management experience, particularly in construction, low-voltage cabling, and security projects. Proficiency in CRM software, strong organizational skills, and the ability to explain complex technical concepts to non-technical audiences are also essential.

The Integrations Project Manager at SaaS Talent plays a critical role in customer satisfaction by ensuring that projects are completed on time and meet client requirements. You will provide daily and weekly updates to stakeholders, collaborate with internal teams, and act as the point person for client training post-installation to continually align our services with client expectations.

A typical day for an Integrations Project Manager at SaaS Talent will involve managing multiple projects simultaneously, meeting with clients to discuss requirements, coordinating with subcontractors, and providing updates to internal teams. You'll also engage in strategic discussions to enhance sales and develop promotional plans, making every day dynamic!

While not mandatory, having networking experience—both wired and wireless—can greatly benefit candidates applying for the Integrations Project Manager position at SaaS Talent. Understanding basic networking principles will help in managing project requirements and communicating effectively with technical teams.

When answering this question, emphasize your project management experience and specific projects you've overseen. Highlight how you applied your skills in client interactions, project lifecycle management, and collaboration with cross-functional teams, using examples that directly relate to the responsibilities at SaaS Talent.

Discuss your approach to prioritization by mentioning tools or frameworks you use to organize tasks. Explain how you assess project deadlines, client needs, and resource availability, providing an example of a time when your approach led to successful project outcomes.

It’s important to show your ability to mediate conflicts effectively. Describe your conflict resolution techniques, such as facilitating open discussions, encouraging collaboration, and focusing on finding a common goal. Illustrate with a situation where you successfully navigated a conflict.

Detail your strategies to ensure client satisfaction, such as maintaining consistent communication, setting clear expectations, and actively soliciting feedback. Share an example showcasing how these strategies effectively resolved client concerns during previous projects.

Discuss your experience in handling proposal management, including how you assess client requests, build proposals, and follow through with project execution. Focus on any templates or systems you’ve used and mention successful proposals you’ve managed.

When responding, choose a specific technical concept you've encountered in previous roles. Clearly break down the concept into simple terms, and explain how you ensured the client understood its relevance to their project and overall goals.

Explain your organizational tools, such as project management software, calendars, or task lists, that help you stay organized. Provide examples of how these tools have effectively improved your productivity and project oversight in previous roles.

Stress the importance of collaboration in project management and how it enhances communication, creativity, and problem-solving. Provide examples of how teamwork contributed to successful project outcomes in your past experiences.

Describe your training approach, focusing on understanding client needs, creating tailored training programs, and using clear communication methods. Share any specific training strategies you have successfully implemented in your past roles.

Discuss your experience with contract negotiations, highlighting your approach to developing win-win agreements and resolving disputes. Provide examples where your negotiation strategies positively impacted project success.