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Associate Brand Manager

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to support the Manager, Brand Marketing and assist in the development and execution of brand marketing strategies across all company channels.

Essential Functions

  1. Strengthens brand equity by assisting in the development and execution fully integrated marketing programs
  2. Partners closely with Manager, Brand Marketing on the development of category marketing strategies
  3. Deliver marketing programs on time and on budget
  4. Assist Manager, Brand Marketing with managing agency partners by actively participating in agency meetings and providing feedback
  5. Develop project briefs, manage projects and provide feedback to ensure output supports brand strategy
  6. Collaborate on the creative process including copy writing, graphic design and digital design
  7. Evaluate and track campaign performance; actively look for improvement opportunities
  8. Analyze research to build insights-driven marketing programs and to understand category and competitive trends
  9. Collaborate with cross-functional team members to drive overall brand strategy
  10. Maintain competitive analysis, including competitive store and market visits
  11. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  12. Ensure all activities are in compliance with rules, regulations, policies, and procedures
  13. Complete other duties as assigned

Qualifications

  • Bachelor’s degree in marketing or a related field required
  • Minimum two years’ marketing or similar experience preferred

Specialized Knowledge

  • Advanced Microsoft Office skills
  • Understanding of social media and digital marketing trends

Competencies

  • Excellent verbal and written communication skills
  • Strong organizational skills and attention to detail
  • Strong project management skills and ability to multi-task
  • Ability to analyze, think critically, and problem solve
  • Ability to work independently or collaboratively within a group
  • Ability to think creatively and identify new solutions
  • Ability to work effectively in a fast-paced, dynamic environment
  • Ability to communicate professionally with all corporate levels, vendors, and customers
  • Comfortable with changing technology

Additional Information

All your information will be kept confidential according to EEO guidelines

Travel required less than 25%

General office work requiring sitting or standing for long periods of time

Pilot Company Glassdoor Company Review
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CEO of Pilot Company
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Adam Wright
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Average salary estimate

$65000 / YEARLY (est.)
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$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Brand Manager, Pilot Company

At Pilot Company, we're on a mission to fuel America's journey, and we're looking for an Associate Brand Manager to join our passionate team at our Knoxville, TN location. In this exciting role, you will support the Manager of Brand Marketing in crafting and executing innovative marketing strategies that resonate with our diverse audience across all company channels. You'll play a pivotal role in strengthening our brand equity through fully integrated marketing programs and category marketing strategies. Your contributions will help deliver essential marketing programs on-time and within budget, all while working closely with agency partners to ensure our vision comes to life. As an Associate Brand Manager, you'll have the chance to get creative, collaborating on copywriting, graphic design, and digital projects. Measuring campaign performance and analyzing market trends will keep you at the forefront of our dynamic brand strategy. Plus, you’ll work with a fantastic cross-functional team dedicated to supporting each other and our guests. If you're a self-starter with a Bachelor's degree in marketing or a related field and two years of relevant experience, we’d love for you to help us navigate the fast-paced landscape of brand marketing while maintaining our commitment to quality and excellence. Join us at Pilot Company and be part of a company that values integrity, teamwork, and continuous improvement—let's keep North America moving together!

Frequently Asked Questions (FAQs) for Associate Brand Manager Role at Pilot Company
What are the responsibilities of an Associate Brand Manager at Pilot Company?

As an Associate Brand Manager at Pilot Company, your primary responsibilities include supporting the Manager of Brand Marketing in developing and executing integrated marketing strategies across various channels. You'll assist in brand equity strengthening through effective marketing programs, manage projects to ensure timely delivery, and actively participate in agency meetings. Additionally, you will evaluate campaign performance, analyze market trends, and collaborate with cross-functional teams to drive our brand strategy.

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What qualifications are needed for an Associate Brand Manager at Pilot Company?

To qualify for the Associate Brand Manager position at Pilot Company, candidates should hold a Bachelor's degree in marketing or a related field. A minimum of two years of marketing experience is preferred. Candidates should possess excellent verbal and written communication skills, strong organizational and project management abilities, and a keen understanding of social media and digital marketing trends. Familiarity with Microsoft Office is essential, and creative problem-solving skills are a definite plus.

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How does the Associate Brand Manager role at Pilot Company support brand marketing initiatives?

The Associate Brand Manager at Pilot Company plays a crucial role in supporting brand marketing initiatives. This individual helps develop and execute integrated marketing campaigns that enhance brand equity, collaborates on creative projects such as copywriting and design, and assesses the performance of marketing efforts. By analyzing research and competitive trends, the Associate Brand Manager ensures that the marketing strategies align effectively with business goals.

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What skills are important for an Associate Brand Manager at Pilot Company?

Key skills for an Associate Brand Manager at Pilot Company include excellent communication capabilities, adeptness in project management, and strong analytical abilities. Organizational skills and attention to detail are vital for handling multiple tasks efficiently. Additionally, creative thinking, adaptability to changing technologies, and the capacity to work independently or within a team are important traits for success in this dynamic role.

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What is the work environment like for an Associate Brand Manager at Pilot Company?

The work environment for an Associate Brand Manager at Pilot Company is dynamic and fast-paced, where collaboration is key. You will be engaging with various teams across the company, fostering relationships with agency partners, and driving brand strategies. The position may require occasional travel but is primarily rooted in an office setting where adhering to company policies and maintaining a positive culture are essential.

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Common Interview Questions for Associate Brand Manager
How do you prioritize tasks as an Associate Brand Manager?

When prioritizing tasks as an Associate Brand Manager, start by assessing project deadlines and their impact on the overall brand strategy. Utilize project management tools to organize tasks and communicate effectively with team members to ensure alignment. Adapting to changing priorities while maintaining focus on delivering high-quality work is essential.

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Can you describe a successful marketing campaign you managed?

When describing a successful marketing campaign, provide specific details about the campaign's objectives, your role in its execution, and the results achieved. Highlight key metrics, such as increase in brand awareness or sales, and discuss how data analysis influenced campaign adjustments and overall success, showcasing your ability to think critically and creatively.

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What strategies do you use to collaborate with cross-functional teams?

Effective collaboration with cross-functional teams involves clear communication, active listening, and understanding each team member's strengths. Establish regular check-ins to align on project goals and encourage open dialogue where all team members feel comfortable sharing ideas. Highlighting the importance of teamwork in achieving brand objectives is key.

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What tools do you use for market research and analysis?

For market research and analysis, various analytical tools such as Google Analytics, SEMrush, or social media insights platforms can be highly effective. Discuss how you leverage these tools to gather and interpret data, understand consumer behavior, and gain insights into market trends, which inform your marketing strategies.

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How do you ensure your marketing strategies align with brand identity?

To ensure marketing strategies align with brand identity, I review brand guidelines and collaborate with team members to maintain consistency throughout all marketing materials. I also analyze consumer feedback and market research to ensure the strategies resonate with our target audience while reinforcing the brand's core values and voice.

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What is your approach to managing agency partnerships?

When managing agency partnerships, I prioritize fostering strong communication and collaboration. This involves providing clear project briefs, setting mutual expectations, and actively participating in discussions. Regular feedback, performance evaluation, and ensuring alignment with overall brand strategies are critical to fostering successful agency partnerships.

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How do you approach creative development in marketing projects?

In creative development for marketing projects, I embrace a collaborative approach. I begin by brainstorming ideas with the team, incorporating constructive feedback, and ensuring all creative outputs reflect our brand identity. I also focus on aligning creative concepts with target audience insights to drive engagement and achieve our marketing goals.

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Can you give an example of how you handled a marketing campaign issue?

When discussing how to handle a marketing campaign issue, highlight a specific challenge you faced, the actions you took to address it, and the ultimate outcome. Emphasize your problem-solving skills, adaptability, and how you communicated with your team to develop effective solutions that aligned with brand strategies.

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What do you believe is the future of digital marketing?

In discussing the future of digital marketing, emphasize the growing importance of personalization, data analytics, and the integration of advanced technologies such as AI and machine learning. Share your thoughts on how adapting to these trends will enhance consumer engagement and how you plan to incorporate these developments into your marketing strategies.

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What motivates you to work in brand marketing?

When answering what motivates you in brand marketing, draw on your passion for storytelling, creativity, and the opportunity to connect with audiences. Share how successfully bringing a brand’s message to life inspires your work and how you find satisfaction in contributing to a brand's growth and success.

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We are a growth company focused on innovative solutions across our retail, energy and logistics operations. Our vast network of more than 750 retail and fueling locations provides travelers with convenient stops that offer an incredible variety...

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Full-time, on-site
DATE POSTED
January 14, 2025

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