Full-Time Evening Concierge | Washington D.C.

Planned Companies –Concierge – Job Description

Location: Washington D.C.

Schedule: Full-Time | Tuesday-Saturday (3pm-11pm)

Pay Rate: $19.00

Summary

Planned Companies’ clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all.

Primary Job Responsibilities:

Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building.
Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including:
Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues.
Planning and organizing on-site events.
Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services.
Document, secure and track mail, deliveries, and vendor services at designated areas.
Answer telephones, monitor lobby as well as maintain and control keys & access cards.

Requirements:

3+ years of customer service experience.
Desire and passion to provide a warm and welcoming hello to everyone.
Excellent written and verbal communication and basic computer skills.
Knowledge of local attractions and establishments.
Polite, friendly, self-assured and able to multitask with good time-management.
Ability to lift up to 50lbs when needed.

Benefits

Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits.
All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.

“Planned Companies is an equal opportunity employer. Planned Companies does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in the provision of employment opportunities and benefits.”

Average salary estimate

$39520 / YEARLY (est.)

min

max

$39520K

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What You Should Know About Full-Time Evening Concierge | Washington D.C., Planned Companies

Are you a people person with a knack for creating memorable experiences? Planned Companies is excited to invite applications for the Full-Time Evening Concierge position in Washington D.C. As a Front Desk Associate or Doorman, you will be the first smile that tenants, guests, and vendors see upon entering our buildings, setting the tone for their visit. Your role will be essential in not just maintaining the safety and presentation of our properties but also in fostering relationships that cater to the unique needs and expectations of those you assist. You'll be juggling a variety of tasks that include greeting guests, scheduling reservations at local hot spots, organizing events, and providing recommendations for dining and entertainment in D.C. With a full-time schedule from Tuesday to Saturday, 3 PM to 11 PM, you’ll have the unique opportunity to make a significant impact during the evenings. A background in customer service, excellent communication skills, and a genuine passion for helping others are key to succeeding in this vibrant role. We pride ourselves on our warm and welcoming environment, so if you can lift up to 50 lbs and manage various responsibilities without breaking a sweat, we want to hear from you! Join Planned Companies and contribute to creating exceptional experiences for our clients, all while enjoying the extensive benefits our full-time employees receive, including medical, dental, vision, and 401K options. Let’s make our tenants feel at home together!

Frequently Asked Questions (FAQs) for Full-Time Evening Concierge | Washington D.C. Role at Planned Companies

What are the key responsibilities of a Full-Time Evening Concierge at Planned Companies?

As a Full-Time Evening Concierge at Planned Companies, your main responsibilities include warmly greeting guests, providing direction and assistance, and organizing on-site events. You will also manage mail and deliveries, schedule reservations at local venues, and maintain relationships with tenants to enhance their experience.