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Medical Assistant (CCMA)

Planned Parenthood Great Plains has provided access to sexual and reproductive health care since 1935. The high-quality, expert, and compassionate care we provide is shown through our empathetic and supportive staff members. Past challenges, and those we face today, have served only to solidify PPGP’s commitment to our patients and the community. We continue to reflect on the progress we have made over the last eight decades and look forward to continuing our efforts to secure a world of informed reproductive freedom. Join our dedicated team and “Care. No matter what.”

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Planned Parenthood Great Plains (PPGP) seeks multiple Certified Medical Assistants (CMA) for a new Pittsburg Kansas health center that is opening in August. We are a 21st century health care provider and advocacy organization dedicated to upholding the standard for providing high quality sexual and reproductive health care, providing education that promotes informed proud and authentic sexuality, and changing the culture through proactive advocacy to ensure equality in reproductive and sexual decision making. 


The Certified Medical Assistant (CMA) is responsible for providing abortion patient care, post-surgical care for patients, patient education, completing lab tests, and diagnostic ultrasonic services. The CMA collaborates with Nurse Practitioners, Physicians, Nurses, Medical Assistants and/or Reproductive Health Assistants to ensure the highest level of patient care and customer service. The CMA will participate in a team approach to patient care and communicate effectively and sensitively with patients from a wide range of backgrounds and ages while serving as a patient advocate. 


Essential Duties and Responsibilities
  • Prepares for patient examinations and procedures by checking equipment; reading provider orders; setting-up equipment. 
  • Conducts courteous and confidential patient interviews and accurately enters data into EPIC. Communicates patient needs to Nurse Practitioner, Surgical Nurse Supervisor and/or Physician. 
  • Instructs patients on process to ensure cooperation and optimum test results and readies patients for their care. 
  • Performs ultrasonic diagnostic procedures in accordance with accepted protocols. Follows prescribed safety standards in operations of ultrasound equipment. Maintains ultrasound equipment in appropriate operating condition. 
  • Assists with patient education and laboratory and recovery room duties. 
  • Obtains patient’s vital signs, draws blood, performs pregnancy tests and assists with other exams.  
  • Conducts tests according to CLIA standards and adheres to OSHA regulations when handling biological material.  Performs all test control levels. 
  • Provides non-judgmental counseling to clients by providing support and information on reproductive and sexual health issues, including family planning methods, abortion services and prevention of sexually transmitted diseases. 
  • Adheres to all HIPAA and patient privacy and confidentiality regulations. 
  • Participates in health center/affiliate efforts to achieve established productivity and revenue cycle goals. 


Competencies
  • Quality Focus: Ensures all aspects of work are completed correctly and free from error. 
  • Teamwork: Cooperates actively and effectively with others in the pursuit of common goals. 
  • Effectively interacts with co-workers and patients with diverse ethnic backgrounds, religious views, political affiliations, cultural backgrounds, lifestyles and sexual orientations and treat individuals with respect and dignity. 
  • Interpersonal Orientation: Strives to understand others' feelings and treats others with empathy, care, compassion, and respect. 
  • Organizational Compliance: Values and attends to rules, policies, and procedures and adheres to formal codes of conduct and informal, yet widely accepted, social standards. 
  • Change Orientation: Maintains a positive attitude toward change and appreciates the opportunities that change presents. 
  • Demonstrate ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 


Requirements
  • Professional CMA licensure valid in the state of Kansas
  • ACLS certification required; IV certification preferred
  • Ability to work flexible hours, including Saturdays and evenings
  • One to two years’ experience in clinical setting; women's health care experience preferred
  • Ability to successfully operate autoclave, centrifuge and blood pressure equipment
  • Possess ability to work in a fast-paced environment and maintain a professional posture
  • Experience with electronic medical records systems required; prior working knowledge of Epic preferred
  • Prior experience with sonography preferred
  • Travel throughout the affiliate as needed
  • Bilingual a plus 


$20 - $20 an hour
37.5 hour work week, four 10 hour days



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Commitment to Justice, Equity, Diversity, and Inclusion (JEDI)

PPGP is wholly committed to fostering a diverse and inclusive organization. We firmly commit to the creation of an environment that values racial equity, diversity, and inclusion, where all individuals feel they are treated fairly, respectfully, and are empowered to bring their full, authentic selves to work. Our commitment is essential to PPGP’s mission of ensuring reproductive freedom as a fundamental right for all individuals. We are committed to supporting employees, applicants, patients, volunteers and vendors with diverse backgrounds. Our vision is to foster a workplace culture that is a safe space where all employees feel included and comfortable sharing their experiences. We demonstrate our commitment to Justice, Equity, Diversity, and Inclusion when we:

·         Demonstrate and Expect Transparency and Accountability

·         Educate and Support the Development of our PPGP community

·         Practice Effective Communication

·         Foster Trust by Being Responsive to the Needs of our PPGP community

·         Demonstrate the Use of Inclusive Practices

·         Display the Ability to Cultivate Belonging


EOE/AA—PPGP is an equal-opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQIA+.


THE WORK OF PPGP

Planned Parenthood Great Plains has been a leading provider of sexual and reproductive health care for more than 85 years, serving women, men, and families in communities across Arkansas, Kansas, Missouri, and Oklahoma. Each year, we provide care to more than 30,000 people across our four-state region through in-clinic and telehealth appointments. We believe that every person deserves to have access to the resources and information they need in order to make decisions about their own health.

PPGP serves people from diverse backgrounds and with diverse needs. PPGP’s medical staff includes board certified OB/GYN and family medicine physicians, as well as advanced practice clinicians including nurse practitioners and physician assistants. PPGP’s clinicians provide sexual and reproductive health care, perform examinations, and diagnose and treat infections. PPGP also provides comprehensive, age-appropriate sex education, and our sister corporation, Planned Parenthood Great Plains Votes, is a leading advocate for the sexual and reproductive rights of people in our region.


PPGP believes that diversity in identity and perspective enriches our agency and allows us to better serve our clients. We are committed to workforce diversity and aspire to reflect the communities we serve. We encourage all individuals to share their pronouns during interviews and meetings. To that end, we strongly encourage people of color, LGBTQIA+ identifying individuals, people with disabilities and other underrepresented groups to apply. 

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What You Should Know About Medical Assistant (CCMA), Planned Parenthood Great Plains

Are you looking to make a real difference in people's lives? Planned Parenthood Great Plains, a leader in sexual and reproductive health care, is on the hunt for passionate Certified Medical Assistants (CMA) to join our new health center in Pittsburg, Kansas. Here, you won't just take on a role; you'll become part of a compassionate team that believes in 'Care. No matter what.' In your position as a CMA, you'll provide essential patient care, which includes supporting abortion patients, conducting post-surgical follow-ups, and administering vital education. Collaborating closely with a diverse range of healthcare professionals—from Nurse Practitioners to Medical Assistants—ensures that every patient experience is top-notch. You'll prepare for patient examinations, perform ultrasonic procedures, and advocate for clients from all walks of life. At Planned Parenthood Great Plains, we pride ourselves on creating an inclusive environment that values diversity, respect, and understanding. As you assist patients, your role will also involve non-judgmental counseling on reproductive health issues, adhering to all privacy standards, and helping us achieve our health center goals. With a professional CMA licensure and relevant experience under your belt, you’ll find this position not only rewarding but also a chance to grow within a transformative healthcare organization. If you're excited about contributing to a community deeply committed to informed reproductive freedom, we want to hear from you!

Frequently Asked Questions (FAQs) for Medical Assistant (CCMA) Role at Planned Parenthood Great Plains
What are the responsibilities of a Certified Medical Assistant at Planned Parenthood Great Plains in Pittsburg, KS?

As a Certified Medical Assistant at Planned Parenthood Great Plains in Pittsburg, KS, your primary responsibilities will include providing abortion patient care, conducting post-surgical follow-ups, and assisting with various diagnostic and educational tasks. You'll prepare for patient examinations, communicate effectively with patients and healthcare providers, and ensure compliance with safety and privacy regulations. Essentially, you’ll be at the forefront of delivering high-quality sexual and reproductive health care.

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What qualifications are required for the Certified Medical Assistant position at Planned Parenthood Great Plains?

To apply for the Certified Medical Assistant position at Planned Parenthood Great Plains, you’ll need valid CMA licensure for the state of Kansas, along with ACLS certification (IV certification is preferred). Experience in a clinical setting is essential, with a preference for women’s health care experience. Familiarity with electronic medical records systems, ideally Epic, and the ability to work flexible hours, including evenings and weekends, is also required.

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How does Planned Parenthood Great Plains support diversity and inclusion in the workplace?

At Planned Parenthood Great Plains, commitment to justice, equity, diversity, and inclusion (JEDI) is foundational. Our workplace encourages all individuals to bring their authentic selves to work and reflects the communities we serve. We have initiatives aimed at fostering a supportive environment that values diverse perspectives and experiences, ensuring fairness and respect for everyone, including those from underrepresented groups.

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What skills are essential for a successful Certified Medical Assistant at PPGP?

Success as a Certified Medical Assistant at Planned Parenthood Great Plains hinges on several key skills. You'll need a quality-focused approach, strong teamwork abilities, and excellent interpersonal skills to connect with diverse patients. Additionally, being adaptable and willing to engage with ongoing changes in healthcare will enhance your effectiveness in this role, as will proficiency with medical equipment and procedures.

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What kind of training or support can I expect as a new Certified Medical Assistant at PPGP?

As a new Certified Medical Assistant at Planned Parenthood Great Plains, you're expected to receive ongoing training and support tailored to your role. This includes familiarization with patient care protocols, safety regulations, and the use of electronic medical records. You'll be part of a collaborative environment that encourages mentorship and continuous professional development to ensure you feel confident and effective in your position.

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Common Interview Questions for Medical Assistant (CCMA)
Can you describe your experience working in a clinical setting as a Medical Assistant?

When responding to this question, focus on specific tasks you've performed in previous roles, emphasizing aspects relevant to sexual and reproductive health care. Discuss any challenges you've faced and how you overcame them, particularly in high-pressure environments. Highlight your familiarity with electronic medical records and relevant medical procedures.

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How do you ensure patient confidentiality and comply with HIPAA regulations?

To answer this, emphasize your understanding of HIPAA regulations and your commitment to maintaining patient confidentiality. Share examples demonstrating your practices, such as how you securely handle medical records, engage with patients, and discuss sensitive topics. Show your awareness of the importance of trust in healthcare settings.

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What strategies do you use to handle patients from diverse backgrounds?

Explain that recognizing and respecting diversity is key in healthcare, especially in a role like a Certified Medical Assistant. Discuss techniques you use to ensure effective communication, such as actively listening, showing empathy, and adapting your approach based on the patient’s cultural context.

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How do you stay organized and manage multiple tasks as a Medical Assistant?

Discuss time management techniques you employ, such as prioritizing tasks, setting realistic deadlines, and using organizational tools (like checklists or digital calendars). Offer examples of how you’ve successfully managed busy days in previous roles while maintaining a focus on patient care.

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Can you tell us about a time when you had to advocate for a patient?

Share a specific story that illustrates your advocacy role. Describe the situation and the action you took to support the patient’s needs, demonstrating your commitment to compassionate care and how it aligns with the mission of Planned Parenthood Great Plains.

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What motivates you to work in sexual and reproductive health care?

Reflect on personal motivators such as a commitment to patient education, empowerment, or social justice. Connect this motivation to the mission of Planned Parenthood Great Plains and express your passion for making a positive impact in the community.

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How do you handle stressful situations in a healthcare environment?

Discuss specific techniques you use to manage stress, such as maintaining a calm demeanor, taking a moment to breathe, or focusing on one task at a time. Provide examples of stressful situations you've handled effectively in the past.

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What do you know about the services offered by Planned Parenthood Great Plains?

Show your research and understanding of Planned Parenthood Great Plains by discussing key services, such as abortion care, family planning, and STI testing. Mention their advocacy work and commitment to reproductive rights, demonstrating your alignment with their mission.

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How would you conduct patient education regarding reproductive health?

Outline your approach to patient education, which should include using clear language, providing appropriate resources, and ensuring patients feel comfortable asking questions. Highlight your ability to tailor the information to meet the needs and understanding of diverse patient populations.

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Why is teamwork important in a healthcare setting, especially for a Certified Medical Assistant?

Discuss how teamwork enhances patient care and outcomes in a healthcare environment. Emphasize collaboration among diverse healthcare professionals, the importance of creating a supportive environment, and how effective communication can lead to better patient experiences and satisfaction.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 13, 2025

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