Product Trainer

As a Product Trainer at Powerforce in Wolverhampton, your main responsibilities include delivering engaging training sessions—both in-store and virtually—for retail staff about the Haier, Hoover, and Candy brands. You'll be responsible for maintaining store standards, conducting merchandising, and ensuring compliance with product knowledge. Additionally, you will motivate retail colleagues to recommend our products enthusiastically, ultimately increasing sales. Your role also involves collaborating with the internal training manager to optimize the training experience.

To become a Product Trainer at Powerforce, candidates should possess a full UK driving licence for at least 12 months and have previous experience in retail and training. Strong IT skills and excellent presentation capabilities are crucial, as well as the ability to adapt your training approach to different learning styles. Candidates should have effective communication skills and showcase strong relationship-building abilities, which are vital for success in this role.

Yes, as a Product Trainer at Powerforce, you should be willing to travel throughout the UK and potentially to Ireland if required. Your primary duty will involve covering various retail outlets within the Midlands, so a passion for travelling for work and engaging with different locations and events is essential for this role.

The work schedule for a Product Trainer at Powerforce is typically 37.5 hours per week, Monday to Friday. While most of your training sessions will occur during standard working hours, there may be occasions when you will need to work weekends, especially during trade events or group training sessions. Flexibility is key in this role, and time back in lieu is provided for any weekend work.

Powerforce offers a range of benefits for the Product Trainer role, including a competitive salary of up to £27,000, a potential bonus of up to 10%, and a hybrid company car. You'll also enjoy 21 days of annual leave, enhanced pension contributions, life assurance, and improved maternity and paternity leave. Additionally, employees have access to perks like Perkbox and Taste Card, making for an attractive employment package!

In responding to this question, highlight your background in training, detailing any relevant experiences in retail environments, especially those where you've successfully delivered training programs. Mention any specific platforms or methods you have utilized and any achievements you've accomplished, such as increased sales or improved knowledge retention among trainees.

When answering this question, provide examples of how you've previously assessed learners' styles—such as visual, auditory, or kinesthetic—and adapted your training accordingly. You could discuss how you use various training aids (videos, demonstrations, hands-on activities) to accommodate these preferences and how you ensure all participants feel engaged during the sessions.

In your answer, share a specific example where you successfully motivated a group. Focus on the strategies you used, such as setting achievable goals, providing positive feedback, and fostering an inclusive environment. Highlight the outcomes that resulted from this motivation, such as improved performance or positive feedback from attendees.

To answer this question, outline the steps you would follow, such as conducting regular store visits, assessing compliance, providing ongoing training, and engaging with store staff to understand their challenges and needs. Share how you would leverage feedback to make tangible improvements and ensure the areas you manage align with brand standards.

When discussing the key qualities of a Product Trainer, emphasize skills such as communication, adaptability, and passion for the product. Explain how these qualities enhance your effectiveness in delivering training and fostering positive relationships with retail teams.

In responding to this question, discuss your approach to identifying the specific challenges the trainee is facing and how you would provide one-on-one support. Emphasize the importance of patience, seeking to understand their perspective, and adapting your explanations or resources to better accommodate their needs.

In your answer, mention any previous work experience that aligns with these brands, such as product knowledge or customer service roles. Highlight specific products you are familiar with, discussing their features and benefits, along with how this understanding will enhance your training effectiveness.

Discuss how you utilize various metrics to gauge success, such as sales performance before and after training, trainee feedback surveys, or follow-up assessments. Emphasize the importance of adaptability based on these metrics to refine future training sessions.

Address this question by mentioning specific resources you use to remain informed, such as industry publications, webinars, training forums, or networking with professionals in the field. Highlight how continuous learning informs your training practices and allows you to bring fresh insights to your sessions.

In your response, outline strategies you adopt to create a positive and engaging environment, such as initiating conversations, getting to know the team, encouraging feedback, and fostering a culture of collaboration. Share examples where this rapport led to improved training outcomes or a better sales environment.