Job details

Account Manager

About PriceHubble

PriceHubble is a European B2B company that builds innovative digital solutions for the financial and real estate industries based on property valuations and market insights. Leveraging big data, cutting-edge analytics and great visualisation, our product suite brings a new level of transparency to the market, enabling their customers to make real estate and investment decisions based on the most accurate data-driven insights (such as valuations, market analyses, value forecasts, building simulations or energy performance insights) and enhance the dialogue with end consumers. PriceHubble's digital solutions are designed to help all players across the entire real estate value chain (banks, asset managers, developers, property managers and real estate agents). PriceHubble is already active in 11 countries (Switzerland, France, Germany, Austria, the United Kingdom, Japan, Netherlands, Belgium, Czech Republic, Slovakia and the United States) and employs more than 200 people worldwide.

Your role

As an Account Manager, you will be responsible for managing a portfolio of mid to high-value clients, developing long-term relationships with them to ensure their satisfaction and retention. You will act as the primary point of contact for your clients, addressing their needs and concerns, and collaborating with internal teams to deliver solutions that meet their business objectives. Your goal will be to drive revenue growth and manage retention by securing renewals.

Your Mindset

You are an enthusiastic and high energy person
You are self-driven and motivated by getting things done
You are super organized, methodical and process oriented

Your Responsibilities

You manage a portfolio of existing clients - your focus is on managing retention and growing your current client base via upsell & cross-sell campaigns
You lead renewals from end to end
You connect with key high-value stakeholders with which you can establish growth opportunities
You develop an understanding of our customer workflows in order to propose customized solutions that can improve our customer value
You use BI tools to keep track of customer usage and detect tendencies
You proactively reach out to your key clients to collect feedback and areas of improvement on a quarterly basis
You collaborate with internal teams to advocate for client needs and ensure their success
You provide regular performance reports and updates to clients
You keep the CRM up to date, recording client engagement and communication
You pro-actively escalate at risk customers to your team and ensure a strategic follow up

You have a Master’s Business degree and 3 to 5 years experience in a similar role (customer success, account management, pre-sales or implementation role that is customer facing)
You have a proven track record at managing, retaining, and growing revenue in a saas / tech environment.
You are able to establish great, long-term customer relationships while capturing high-value growth opportunities
You are a great communicator, who is comfortable speaking across telephone and email
You are a native French speaker and have a great command of English (spoken and written)

You thrive in a startup environment and are a team player
You have a keen interest in real estate, the software world and new technologies (AI, Big Data…)
You have a good knowledge of Salesforce (or other CRM) and any Marketing Automation & Email platform is a plus

Join an ambitious and hungry team and enjoy the following benefits:

💰 Competitive salary because we always want to attract the best talents.

📘 Learning & Development program - We want you to feel happy, confident about improving your skills, experience level as well as your personal development success.

🏢 Very well-located offices with a great remote work policy and the possibility to work from different places.

🕓 Flexible working hours and work life balance.

Average salary estimate

$80000 / YEARLY (est.)

min

max

$70000K

$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, PriceHubble

At PriceHubble, we're on a mission to revolutionize the real estate and financial industries with innovative digital solutions grounded in data and insights. As an Account Manager, you hold a pivotal role in this exciting journey. You will take charge of managing a diverse portfolio of mid to high-value clients, ensuring they receive the utmost satisfaction from our offerings. Your role is all about building long-term relationships, acting as the main point of contact for clients, and collaborating closely with our internal teams to align our solutions with their business needs. If you're an energetic, self-motivated individual who thrives on organization and delivering results, this opportunity is perfect for you. Your responsibilities will include driving revenue growth through successful renewals and upsell strategies, understanding customer workflows to propose tailored solutions, and maintaining regular communication to gather feedback. You’ll be using cutting-edge BI tools to monitor client usage patterns and keep abreast of their requirements. A strong background in account management, particularly in a SaaS or tech environment, will help you shine in this role. With a Master’s degree and a flair for engaging with high-value stakeholders, your passion for real estate and emerging technologies will fuel your success at PriceHubble. Here, you can look forward to competitive salaries, a supportive learning environment, and a flexible work culture designed to empower you to achieve professional and personal growth.

Frequently Asked Questions (FAQs) for Account Manager Role at PriceHubble

What does an Account Manager at PriceHubble do?

An Account Manager at PriceHubble is responsible for managing a portfolio of mid to high-value clients, focusing on client satisfaction, retention, and growth through upselling and cross-selling. You will be the primary contact for clients, addressing their needs, and collaborating with internal teams to deliver tailored solutions.