Technical account manager

This role is eligible for our hybrid work model : 2 days in-office.If you think you are the right match for the following opportunity, apply after reading the complete description.Technical Account ManagerWhether it’s hotels, rental cars, flights, cruises or packages, our Lines of Business develop the relationships we need to generate great deals and then get them to priceline customers - so they can experience all the moments that matter to them.Why This Job’s a Big DealAt Priceline Partner Solutions (PPS), we are driven to supply the best travel deals to our Strategic Partners, and are constantly growing with our existing Partners and onboarding new ones.This is where you come in as a Technical Account Manager! With our best travel technology solutions, working with the Business teams and exploring other solutions with our Development team, this role is a big deal in the success and growth of our partner solutions network.This role requires technical ability and communication skills to work with Partners directly and communicate their requirements to internal and external stakeholders.Our aim is to consistently ensure an industry leading Partner experience.In This Role You Will Get To• Interact with new and existing Partners in various formats, to help identify the best PPS travel API solutions.• Experience the full cycle of the Implementation, from onboarding, development, certification, post launch and growth.• Be at the forefront of the action in solving any issues brought by our Partners.• Focus on improving processes, and quick response times to ensure speed to market and seamless Partner launches.• Identify key indicators that make a successful API integration.Who You Are• Someone who enjoys working with Partners to achieve greatness.• Must enjoy and thrive working with internal / external teams to achieve the absolute best result.• Not afraid to interact with team members from all departments to jumpstart your career and become the guru on PPS API travel solutions.• Comfortable in using RESTful APIs and associated technologies like OpenAPISpec, Postman, JSONSchema, XML and HTTP.• Enjoys analyzing and explaining technical data to create opportunities to improve the Partner and Customer experience.• Understands the importance of having a successful onboarding process.• Previous salesforce / CRM experience a definite asset.• Strong organizational skills to support multiple Partners in different stages of the Partner lifecycle.• Illustrated history of living the values necessary to Priceline : Customer, Innovation, Team, Accountability and Trust.• Unquestionable integrity and ethics is essential.Who We AreWE ARE PRICELINE. Our success as one of the biggest players in online travel is all thanks to our incredible, dedicated team of talented employees.Priceliners are focused on being the best travel deal makers in the world, motivated by our passion to help everyone experience the moments that matter most in their lives.Our culture is unique and inspiring. We’re a grown-up, startup. We deliver the excitement of a new venture, without the struggles and chaos that can come with a business that hasn’t stabilized.We’re on the cutting edge of innovative technologies. We keep the customer at the center of all that we do. Our ability to meet their needs relies on the strength of a workforce as diverse as the customers we serve.Flexible work at PricelinePriceline is following a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday).On the remaining days, you can choose to be remote or in the office.Diversity and Inclusion are a Big Deal!To be the best travel dealmakers in the world, it’s important we have a workforce that reflects the diverse customers and communities we serve.We are committed to cultivating a culture where all employees have the freedom to bring their individual perspectives, life experiences, and passion to work.Priceline is a proud equal opportunity employer. We embrace and celebrate the unique lenses through which our employees see the world.Applying for this positionWe're excited that you are interested in a career with us. For all current employees , please use the internal portal to find jobs and apply.External candidates are required to have an account before applying. When you click Apply, returning candidates can log in, or new candidates can quickly create an account to save / view applications.J-18808-LjbffrLast updated : 2024-09-12