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Associate Client Relationship Consultant (Group Benefits)

What You'll DoWe’re looking for an Associate Client Relationship Consultant to join our Group Benefits team. This role is ideal for someone who excels in relationship building, works well in a fast-paced environment and is eager to learn the intricacies of the employee benefits business.Once you've secured your insurance license and completed at a minimum 9+ months of training in a regional training center learning the group benefit business, here are the kinds of things you'll do:• Efficient marketing of Group Life, Disability, Dental, Vision, and Critical Illness solutions through financial advisors (i.e., brokers) for employer groups ranging from 3 to 499 employees.• Enhance networks, relationships, and Principal Financial Group's local brand through active participation in associations, industry groups, advisor events, etc.• Growing and retaining a block of group clients in a region through expert renewal analysis and negotiation, collaboratively selling additional products and service, enrolling clients in employer-paid and voluntary products and assisting brokers and employers groups with sophisticated service issues.Apply today!This position is also a phenomenal way to advance your career. We take pride in being a purpose-led firm, motivated by our mission to make financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for more than 140 years!Who You Are• BS or BA degree or 8 years of equivalent experience• 0+ years of professional experience• Insurance Licensing required based on state/federal laws and/or company policy in accordance with current licensing policy.• Must have excellent persuasion, organizational, problem-solving, decision-making, time management, presentation, listening, oral and written communication skills, as well as analytical skills.• Advanced math skills required with basic skills related to graphs, symbols, equations, etc.• Must be able to maintain accuracy while being detail oriented.• Ability to maintain confidentiality is essential.• May spend a minimum of 40% of time out of the office in face-to-face contact with customers and brokers, including overnight stays.Salary Range InformationSalary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly)$24.52 - $39.81 / hourTime Off ProgramPersonal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness.Pension EligibleYesAdditional InformationWork EnvironmentThis is a hybrid role, in which you will be able to blend days in the office and days working at home in a typical workweek. You will work with your leader to determine your options. Management reserves the right to adjust the days required in office.LocationThis position can be held in our Phoenix, AZ or Costa Mesa, CA sales offices, or within the region.Work Authorization/SponsorshipAt this time, we're not considering candidates that need any type of immigration sponsorship now or in the future or those needing work authorization for this role. (This includes, but is not limited to students on F1-OPT, F1-CPT, J-1, etc.)Investment Code of EthicsFor Principal Global Investors positions, you’ll need to follow an Investment Code of Ethics related to personal and business conduct as well as personal trading activities for you and members of your household. These same requirements may also apply to other positions across the organization.Nonimmigrant Workers and Green Card for Employment-Based ImmigrantsExperience PrincipalWhile our expertise spans the globe, we're bound by one common purpose: to foster a world where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents of our employees - individually and all of us together. Explore our core values, benefits and why we’re an exceptional place to grow your career.Principal is an Equal Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Posting WindowWe will accept applications for 3 full days following the Original Posting Date, after which the posting may remain open or be removed based upon applications received. If we choose to post the job again, we will accept additional applications for at least 1 full day following the Most Recently Posted Date. Please submit applications in a timely manner as there is no guarantee the posting will be available beyond the applicable deadline.Original Posting Date12/10/2024Most Recently Posted Date12/10/2024
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What You Should Know About Associate Client Relationship Consultant (Group Benefits), Principal Financial Group

Are you ready to take your career to the next level? Join the Group Benefits team at Principal as an Associate Client Relationship Consultant in sunny Phoenix, AZ! This exciting role is perfect for someone who loves building relationships and thrives in a fast-paced setting. As an integral part of our team, you will have the opportunity to dive deep into the employee benefits arena. Once you've secured your insurance license and completed your training, you'll embark on a rewarding journey where your responsibilities will include marketing Group Life, Disability, Dental, Vision, and Critical Illness solutions to employer groups ranging from 3 to 499 employees. You'll be the face of Principal Financial Group at industry events and associations, enhancing our local brand and fostering strong networks. Not only will you help grow and retain a block of clients, but you’ll also engage in sophisticated renewal analysis and negotiate to ensure our partners receive the best services. This is a fantastic opportunity not just for job growth, but also for personal development in a purpose-led firm that is committed to making financial security accessible to everyone. If you’re a detail-oriented, analytical thinker eager to embrace this dynamic role, we encourage you to apply today and embark on a fulfilling career path with us!

Frequently Asked Questions (FAQs) for Associate Client Relationship Consultant (Group Benefits) Role at Principal Financial Group
What are the responsibilities of an Associate Client Relationship Consultant at Principal in Phoenix, AZ?

As an Associate Client Relationship Consultant at Principal in Phoenix, AZ, your primary responsibilities will include marketing various group benefit solutions like Life, Disability, Dental, and Vision to employer groups, enhancing relationships through active participation in industry events, analyzing client renewals, and supporting brokers with complex service issues. Your goal will be to grow and retain a strong portfolio of clients while fostering external and internal partnerships.

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What qualifications do I need to apply for the Associate Client Relationship Consultant position at Principal?

To apply for the Associate Client Relationship Consultant position at Principal, you should possess a BS or BA degree or have eight years of equivalent experience. Additionally, you’ll need to secure an insurance license based on state laws and demonstrate excellent communication, problem-solving, and analytical skills. While professional experience is not mandatory, any background in customer relations or insurance will be a plus.

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How does the work environment look for an Associate Client Relationship Consultant at Principal?

The work environment for an Associate Client Relationship Consultant at Principal combines both in-office and remote work, with a hybrid setup allowing you to blend home and office workdays per your leader’s guidance. This flexibility promotes work-life balance while enabling collaboration with your team and clients.

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What is the typical career path for an Associate Client Relationship Consultant at Principal?

The typical career path for an Associate Client Relationship Consultant at Principal can lead to more advanced roles in client management or specialty areas within employee benefits. This position is designed to build foundational skills that can open doors for career advancement in various sectors, including sales management and strategic advisory roles.

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What is the salary range for the Associate Client Relationship Consultant role at Principal?

The salary range for the Associate Client Relationship Consultant role at Principal is between $24.52 to $39.81 per hour, depending on experience and qualifications. Additionally, this position offers opportunities for bonuses and incentives, further enhancing earning potential.

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Common Interview Questions for Associate Client Relationship Consultant (Group Benefits)
How do you approach building relationships with clients in a consulting role?

In a consulting role like that of an Associate Client Relationship Consultant, building relationships starts with effective communication and understanding client needs. Show your potential employer that you prioritize active listening, follow up regularly, and establish trust by delivering consistent, valuable support.

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Can you give an example of how you managed a difficult client situation?

When discussing how you've managed a difficult client situation, illustrate your approach to problem-solving and conflict resolution. Use the STAR method (Situation, Task, Action, Result) to succinctly explain the situation while highlighting your skills and strategies for turning the situation around.

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What strategies would you use to market group benefits effectively?

An effective marketing strategy for group benefits combines understanding the target audience with utilizing multiple channels to reach out. Discuss how you would leverage networking, digital marketing, and in-person events to connect with financial advisors and clients, ensuring they understand the benefits of the products offered.

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How do you handle tight deadlines and multiple projects?

To effectively handle tight deadlines and several projects, I prioritize tasks based on urgency and importance. Discuss how you use organizational tools and techniques to keep track of tasks, while also being adaptable in case priorities shift unexpectedly.

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What is your experience with analyzing renewal analysis in client management?

In addressing this question, highlight specific examples from your past experience where you performed renewal analysis. Emphasize your analytical skills, attention to detail, and ability to present findings effectively to clients or upper management.

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What role does communication play in your relationships with brokers and clients?

Communicating effectively is key in consulting. Discuss how you maintain open channels of communication, provide regular updates, and encourage feedback to continually improve the client-broker relationship, fostering an environment of collaboration and trust.

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How do you stay current with trends in the benefits industry?

Demonstrating a commitment to professional development showcases your passion for the industry. Share your strategies for staying informed, such as attending webinars, following industry publications, or participating in relevant conferences and events.

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What motivates you in a client-facing role?

When answering this question, discuss what drives you to excel in client-facing roles. Whether it's a passion for helping others achieve financial security or an eagerness to solve complex problems, articulating your motivation will resonate with the interviewer.

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In your view, what is essential for maintaining confidentiality in client relations?

Maintaining confidentiality is paramount in client relations. Discuss your understanding of ethical principles, adherence to company policies, and commitment to safeguarding client data as essential elements of your professional integrity.

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How would you integrate feedback from team members and clients into your work?

Integrating feedback is crucial for growth. Emphasize your openness to constructive criticism and how you actively seek feedback from peers and clients, using it as a foundation for continuous improvement and exceptional client service.

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Principal is a global financial services company passionate about improving the wealth and well-being of families and communities. We help more than 55 million customers worldwide plan, protect, invest, and retire—while reimagining a more purpose-...

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December 12, 2024

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