Account Manager - Microsoft

As an Account Manager at Aleph, your primary responsibilities include onboarding clients, assisting with campaign setup and optimization, monitoring performance, and collaborating with the Microsoft Advertising team to resolve any issues. You'll be instrumental in managing contractual setups and ensuring timely invoicing, making your role critical in achieving successful advertising outcomes.

To succeed as an Account Manager at Aleph, you should have significant experience in digital performance agencies, expertise with Microsoft/Bing Ads or Google Ads, and a solid grasp of Google Analytics. Strong communication and time management skills, along with fluency in English, are essential, while knowledge of French can be a plus!

At Aleph, we prioritize the individuality and growth of our employees. We offer state-of-the-art workshops that provide the latest insights into digital advertising, along with flexible work models. We strongly believe in creating an environment that encourages learning and development in a fast-paced industry.

Working at Aleph as an Account Manager offers a unique experience due to the multicultural and dynamic team you'd be a part of. We foster an environment that celebrates diversity while maintaining an agile approach to adapt to the ever-changing digital landscape. You'll also have the freedom to be creative and make impactful decisions.

For an Account Manager at Aleph, a structured and analytical mindset is crucial, along with strong communication and interpersonal skills. Attention to detail, the ability to collaborate effectively, and maintaining a resilient, positive attitude are key traits that will lead to your success in this role.

In your answer, provide specific examples of past campaigns you've run. Highlight the platforms used, challenges faced, and how you overcame them. Emphasize results achieved and any metrics that showcase your success.

Discuss your process for onboarding clients, focusing on communication, setting expectations, and ensuring they feel supported throughout the start-up phase. Share a success story to illustrate your ability to ensure a smooth transition.

Mention specific tools like Microsoft Ads, Google Analytics, or any others you've used. Touch on how you utilize these tools to track performance, analyze data, and make data-driven adjustments to optimize campaigns.

Explain your commitment to continuous learning, such as following industry blogs, joining webinars, or participating in workshops. Show your enthusiasm for adapting to new trends to enhance client campaigns.

Provide a detailed account of a specific scenario where you faced a challenge. Explain the problem, your approach to resolving it, and the positive outcome. This will demonstrate your problem-solving skills.

Discuss the key factors such as targeting, budget allocation, and message alignment with audience needs. Share how you assess what aspects to optimize and your methodology for improving results.

Outline your time management approach and how you organize work to ensure you meet client needs effectively. Use examples to illustrate your methods of prioritization and delegation, if applicable.

Reflect on the company culture, the focus on individuality, and the opportunities for professional growth. Share your passion for digital advertising and how it aligns with Aleph's mission.

Describe your approach to communication, focusing on transparency, regular updates, and being approachable. Provide an example of how clear communication helped maintain a strong client relationship.

Discuss your systematic approach to understanding the client's challenges, analyzing campaign data, and suggesting actionable strategies. Emphasize collaboration and adapting to meet their unique needs.