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Senior IT Workplace Engineer

In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.


About Us:


Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base.


Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe. 


Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV. 


Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.


About the Role:


We are seeking a highly skilled and experienced Senior IT Workplace Engineer to join our team! In this role, you will take ownership of complex IT workplace infrastructure, drive automation initiatives, and lead large-scale projects that enhance our IT ecosystem. If you have deep expertise in enterprise applications, scripting, and cross-team collaboration, we’d love to hear from you!


Your Daily Tasks will Entail:
  • Manage, optimize and implement IT enterprise platforms and infrastructure in accordance with the newest technologies and industry best practices.
  • Work with business stakeholders and proactively gather requirements, perform analysis, and implement solutions.
  • Develop and maintain scripts and applications to automate IT processes and improve efficiency.
  • Lead and/or participate in organization-wide IT infrastructure projects and initiatives, such as migrations, system implementations, and process improvements, ensuring smooth execution and minimal disruption.
  • Establish and collaborate with cross-functional teams to enhance IT infrastructure, security, and operational efficiency.
  • Provide expert-level troubleshooting and technical support, resolving complex IT issues and improving system reliability.
  • Define and enforce IT best practices, policies, and security standards across the organization.
  • Document technical solutions, best practices, and workflows to enhance knowledge sharing within the team.
  • Work closely with the Security and Compliance teams to ensure regulatory and security requirements are met.
  • Mentor junior IT team members, sharing knowledge and fostering a culture of continuous learning.


Your Qualifications:
  • 3+ years of work experience in a similar position.
  • Extensive experience in IT workplace engineering, systems administration, or a similar role at a senior level.
  • Deep expertise in managing and optimizing IT enterprise platforms such as:
- Endpoints (e.g. Windows and MacOS);
- Collaboration and communication (e.g. Google Workspace, Slack, Microsoft 365);
- User provisioning and access management (e.g. Okta, Entra ID);
- Project and task management (e.g. Atlassian Jira, Confluence);
- Device management (e.g. Intune, Jamf, Addigy);
- ITSM applications such as Atlassian ServiceDesk;
- Other related IT enterprise platforms will also be considered a plus.
  • Strong scripting and automation skills (e.g., PowerShell, Python, JavaScript or Bash) for IT workflow improvements and system integrations.
  • Needed knowledge level of IT Networking for improving and implementing IT infrastructure solutions in accordance with security best practices.
  • Hands-on experience with identity and access management solutions (e.g., Okta, Google SSO, Entra ID) and security best practices.
  • Proven ability to engage in and execute large organization-wide IT infrastructure projects. 
  • Proven ability to take the lead role managing internal team and cross-team initiatives.
  • Excellent problem-solving skills, with the ability to analyze complex IT challenges and implement effective solutions.
  • Experience with IT service management (ITSM) tools and methodologies.
  • Ability to work independently while mentoring and guiding junior team members.
  • IT certifications (e.g. CompTIA A+, Okta Certified Administrator, Microsoft Certified: Enterprise Administrator, Google Workspace Administrator, ITIL) will be considered a plus.


What We Offer:
  • Monthly salary of EUR 2500-4000 gross, depending on work experience, education, and skills
  • Be part of a friendly, inclusive, and global team
  • An opportunity to work remotely or in a modern and welcoming office in Rīga / Tallinn or a designated co-working space in Barcelona. If you are based in Poland, you will be working remotely full-time.
  • Flexible working hours (start your day as late as 11 a.m.)
  • Health insurance
  • Access to mentorship, internal meetups, and hackathons both on-site and online
  • Exciting team-building events and parties you’ll never forget! 
  • Free and healthy lunch if you work from the Rīga office
  • Design and order your own merch using our platforms with employee discount
  • Apple MacBook laptop as your standard work equipment.


€2,500 - €4,000 a month



We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.


If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job. 


Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!



SIA PRINTIFY DEVELOPMENT (Reģ. Nr. 40103913868)

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What You Should Know About Senior IT Workplace Engineer, Printify

Exciting times are ahead at Printify and Printful as we seek a Senior IT Workplace Engineer to join our innovative team in Riga! In this role, you’ll have the fantastic opportunity to manage, optimize, and implement cutting-edge IT workplace infrastructure that serves our global clients. You’re not just maintaining the status quo; you will drive automation initiatives and lead large-scale projects that truly enhance our IT ecosystem. If you have a passion for enterprise applications, scripting, and cross-team collaboration, you’ll thrive in our culture that values respect, inclusion, and continuous growth. Your day-to-day will include collaborating with business stakeholders to gather requirements and implement solutions that resonate. With your expertise in scripting and automation, you’ll enhance efficiencies in our IT processes and navigate the challenges of complex IT troubleshooting, all while mentoring our junior team members. Your deep experience with IT platforms like Google Workspace, Slack, and various device management tools will make a significant impact. Plus, with flexible working hours, health insurance, and a friendly global team, you'll be right at home at Printify. Ready to elevate your career? We can't wait to meet you!

Frequently Asked Questions (FAQs) for Senior IT Workplace Engineer Role at Printify
What are the primary responsibilities of a Senior IT Workplace Engineer at Printify?

As a Senior IT Workplace Engineer at Printify, you will manage and optimize our IT enterprise platforms while implementing cutting-edge workplace infrastructure. Your role will involve collaborative engagement with business stakeholders, driving automation initiatives, and enhancing our IT ecosystem through large-scale projects, all aimed at improving efficiency and operational reliability.

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What qualifications are needed for the Senior IT Workplace Engineer role at Printify?

To be successful in the Senior IT Workplace Engineer position at Printify, you'll need a minimum of 3 years of relevant experience, particularly in IT workplace engineering or systems administration. Deep expertise in enterprise applications, scripting languages like PowerShell or Python, and experience with ITSM tools and methodologies are crucial to excel in this role.

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What kind of projects does a Senior IT Workplace Engineer lead at Printify?

A Senior IT Workplace Engineer at Printify will lead organization-wide IT infrastructure projects such as system migrations, process improvements, and application implementations. Your leadership will ensure smooth execution and minimal disruption, making a vital contribution to the overall success of our IT initiatives.

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How does Printify support the career development of its Senior IT Workplace Engineers?

Printify is committed to continuous learning and growth. As a Senior IT Workplace Engineer, you will have opportunities for mentorship, access to internal meetups, hackathons, and team-building events, all designed to foster your professional development and enhance your technical skills.

Join Rise to see the full answer
What is the work culture like for a Senior IT Workplace Engineer at Printify?

The work culture for a Senior IT Workplace Engineer at Printify is friendly, inclusive, and dynamic. Our team values respect and collaboration, promoting an environment where everyone is encouraged to share ideas, learn from each other, and have fun while achieving their professional goals.

Join Rise to see the full answer
Common Interview Questions for Senior IT Workplace Engineer
Can you describe your experience with IT enterprise platforms?

In answering this question, highlight your hands-on experience with various IT enterprise platforms. Discuss specific platforms you've optimized or managed, as well as any challenges you faced and how you overcame them.

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How do you approach automating IT processes?

You should explain your methodology for identifying processes that can benefit from automation. Provide examples of tools or scripting languages you've used and the specific improvements you achieved through automation.

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What strategies do you employ for effective cross-team collaboration?

Discuss your communication skills and how you build relationships across teams. Give examples of successful projects where collaboration was key, emphasizing how you ensured everyone was aligned and informed.

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How do you prioritize tasks when managing multiple IT projects?

Mention techniques you use for prioritization, such as the Eisenhower Matrix or software tools, and describe how you communicate priorities with your team and stakeholders to ensure smooth project execution.

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Describe a time you led a significant IT infrastructure project.

Share a detailed account of a project you led, focusing on your role, the objectives, and the outcomes. Emphasize leadership skills, project management techniques, and how you dealt with unforeseen challenges.

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What is your experience with IT security best practices?

Discuss the security measures you have implemented or managed, such as identity and access management. Highlight specific frameworks or compliance standards you are familiar with and how they improved security posture in your previous roles.

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How do you ensure high reliability of IT systems?

Explain your approach to troubleshooting and maintaining high system reliability. Include your experience with monitoring tools and the processes you follow to prevent downtime.

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What tools do you use for IT service management?

List the ITSM tools you have experience with, such as Atlassian ServiceDesk or others, and discuss how they have improved the efficiency of IT operations in your previous roles.

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How do you stay updated with the latest IT industry trends?

Mention specific resources you use, including blogs, forums, certification courses, or networking with peers, to ensure you remain knowledgeable about the latest trends and technologies in IT.

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What do you believe is key to mentoring junior IT staff?

Explain your mentoring philosophy and what you believe are the critical components of effective mentorship. Provide examples of how you've successfully guided junior team members to reach their goals.

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DATE POSTED
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