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Commercial Account Manager, French Speaking

Job Description

We’re looking for a Commercial Account Manager to join Procore’s Sales team. In this role you’ll serve as the main point of contact for existing strategic mid-size accounts while also leveraging your understanding of Procore’s products and processes to maximize renewals and expansion. You’ll collaborate with Customer Success, other Sales members, and Solution Specialists to maintain and expand our customer revenue base. 

This position can be based remotely from a Canada location or in our Toronto office. We’re looking for someone to join us immediately!

What you’ll do:

  • Serve as the main point of contact for your geographic based territory by preserving and developing the customer relationship, highlighting the value of Procore and its product suite, and deepening the customer’s attachment to Procore

  • Work cross functionally with Inside Sales Reps, Product Solution Specialists, and Customer Success Engineers to drive product adoption, ensure customer retention, drive increased spend on existing products (upsell), and lead attachment to new products (cross-sell)

  • Research accounts, identify key champions, generate interest, and obtain business requirements

  • Maintain accurate and up-to-date forecasts; provide sales management with reports on sales activities and projects as requested

  • Pursue and increase knowledge of key competitors to ensure that our value proposition is effectively communicated to customers

  • Manage and maintain accurate leads, opportunities, and account information within Salesforce.com

  • Coordinate internal resources to solve client’s issues and execution of service agreements

 

What we’re looking for:

  • Fluency in both English and French preferred 

  • BA/BS or equivalent experience preferred

  • 5+ years of demonstrated successful software sales, preferably B2B

  • Experience using a consultative, solution-based sales methodology desired

  • Proven record of success in an inside sales based selling model

  • Proven ability to develop and manage pipeline and forecasting

  • Post-sale revenue expansion experience preferred

  • Experience with CRM and opportunity management systems, preferably Salesforce.com

Additional Information

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a diverse, dynamic, and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

If you'd like to stay in touch and be the first to hear about new roles at Procore, join our Talent Community.

Average salary estimate

$75000 / YEARLY (est.)
min
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$60000K
$90000K

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What You Should Know About Commercial Account Manager, French Speaking, Procore Technologies

Are you an experienced Commercial Account Manager with a passion for building lasting relationships? Procore’s Sales team in Vancouver, BC, is on the lookout for someone like you! In this key role, you'll be the go-to person for our strategic mid-size accounts, ensuring they harness the full power of Procore's products to boost their success. Imagine collaborating with a dynamic team, including Customer Success and Solution Specialists, to drive product adoption and revenue growth. Your knack for identifying opportunities, nurturing customer connections, and addressing their needs will make you a pivotal figure in our mission to redefine construction management software. With the flexibility of being based remotely or working from our Toronto office, this position is perfect for someone eager to make an immediate impact. If you're fluent in both English and French and have a solid background in B2B software sales, we want you on board. Join us at Procore, where you can contribute to shaping the future of construction while enjoying a supportive culture that values your creativity and growth. We can't wait to see what you can bring to our team!

Frequently Asked Questions (FAQs) for Commercial Account Manager, French Speaking Role at Procore Technologies
What are the primary responsibilities of a Commercial Account Manager at Procore?

As a Commercial Account Manager at Procore, your primary responsibilities include being the main point of contact for key mid-size accounts, managing customer relationships, driving product adoption, and expanding revenue through upselling and cross-selling. You'll collaborate closely with cross-functional teams to ensure client satisfaction and effective service agreement execution.

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What qualifications do I need to be successful as a Commercial Account Manager at Procore?

To excel as a Commercial Account Manager at Procore, you should possess a BA/BS or equivalent experience, over five years of successful software sales experience, and ideally demonstrate a consultative approach to sales. Fluency in English and French, along with proficiency in Salesforce.com, will also contribute to your success in this role.

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How is the work culture at Procore for a Commercial Account Manager?

At Procore, the work culture is designed to empower you to own your work and explore innovative ideas. We prioritize diversity, inclusiveness, and collaboration, making it an exciting place for a Commercial Account Manager to thrive while contributing to the company's success.

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What tools do Commercial Account Managers at Procore use to manage their accounts?

Commercial Account Managers at Procore primarily utilize Salesforce.com for managing leads, opportunities, and account information. This tool helps in maintaining accurate forecasts and provides sales management with necessary reports on activities and projects.

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What growth opportunities are available for Commercial Account Managers at Procore?

Procore offers a comprehensive range of career enrichment programs, training, and development opportunities for Commercial Account Managers, encouraging continuous professional growth and pathways to advance within the company.

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Common Interview Questions for Commercial Account Manager, French Speaking
Can you describe your experience with B2B software sales?

When answering this question, highlight specific examples of your success in B2B software sales, such as exceeding sales targets, developing fruitful client relationships, and using a consultative selling approach to close deals.

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How do you approach managing and nurturing client relationships?

Discuss your strategy for developing strong client relationships, including examples of your communication style, proactive engagement, and methods you use to ensure customer satisfaction and retention.

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What techniques do you use to identify upsell and cross-sell opportunities?

Share your approach to analyzing client needs and how you leverage your product knowledge to identify valuable upsell and cross-sell opportunities, ensuring that you align those with the client's business goals.

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How do you handle difficult clients or challenging situations?

Provide an example of a challenging situation with a client and how you resolved it through effective listening, problem-solving, and maintaining professionalism while ensuring client satisfaction.

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What strategies do you employ to stay up-to-date on competitor offerings?

Explain how you research and analyze competitors' products and strategies regularly, focusing on industry trends and how this knowledge helps you position Procore's offerings effectively to clients.

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Can you walk us through your experience with Salesforce.com?

When discussing Salesforce.com, give specific examples of how you have utilized it for managing leads, tracking sales activities, and maintaining accurate forecasts to support your sales efforts.

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How do you prioritize your sales activities and manage your pipeline?

Outline your approach to prioritizing tasks, such as using time management techniques, setting clear goals, and leveraging tools to track progress while ensuring a healthy pipeline for consistent sales performance.

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Describe a time when you exceeded a sales target. What was your strategy?

Share a specific accomplishment where you exceeded your sales target, focusing on the strategies and actions you took, how you managed your resources, and any collaboration with your team to achieve that goal.

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What do you believe are the key qualities of a successful Commercial Account Manager?

Discuss the essential qualities such as strong communication skills, empathy, adaptability, strategic thinking, and a results-oriented mindset that contribute to success as a Commercial Account Manager.

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How do you ensure that your clients are fully leveraging Procore's products?

Explain how you proactively engage with clients to educate them on features, provide training, and gather feedback to ensure they receive maximum value from Procore's products, enhancing their overall experience.

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Our mission improves the lives of those in construction, but it's so much more than that. Our technology helps build hospitals, community centers, stadiums, roadways and more. It helps our customers do their work faster and safer while reducing bu...

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Full-time, remote
DATE POSTED
December 3, 2024

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