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Appointment Setter - job 1 of 2

Our client is seeking experienced, fluent English-speaking Appointment Setters/Qualifiers to join their sales team. This role is vital in managing and qualifying inbound leads, setting appointments, and supporting our sales pipeline. Candidates must have prior experience in appointment setting or telemarketing, with a proven ability to exceed targets. The ideal candidate is self-motivated, detail-oriented, and capable of high-volume call management while maintaining excellent communication with prospects. This commission-based position offers substantial earning potential for top performers.

Location: Fully Remote (Work from Home) - 9 AM - 5 PM EST

Key Responsibilities:

1. Inbound Lead Qualification:

  • Review and assess inbound leads in HubSpot to determine qualification status.

  • Conduct follow-up calls and emails promptly to engage and qualify prospects.

  • Maintain a strong understanding of lead sources and tailor conversations to prospect needs.

2. Appointment Setting:

  • Schedule at least 15 qualified sales conversations per day with Inside or Outside Sales Representatives from inbound leads.

  • Set a minimum of 20 appointments per week with qualified prospects.

  • Follow established protocols to confirm appointments and reduce no-shows.

3. Outbound Calling:

  • Make 100-150 outbound calls daily to engage prospects and generate interest in our client’s services.

  • Support pipeline development by targeting cold and warm leads effectively.

4. Data Management:

  • Accurately log all interactions and updates in the HubSpot CRM.

  • Ensure all lead information is captured for seamless handoffs to the sales team.

5. Objection Handling:

  • Use proven techniques like the "Feel, Felt, Found" method to address and overcome objections.

  • Articulate the benefits of our client’s services to prospects clearly and confidently.

6. Customer Engagement:

  • Communicate the unique value propositions, including:

    • 24-hour turnaround times.

    • Free delivery within the service area.

    • Competitive pricing.

    • In-house design services and 45 years of trusted service.

7. Performance Metrics:

  • Consistently meet daily call volume, qualification, and appointment-setting targets.

Top Performers Expectation:

To be in the top 20% of performers, you will need to:

  • Make 100-150 outbound calls per day.

  • Qualify and set up at least 15 qualified conversations daily from

  • inbound leads.

  • Set a minimum of 20 appointments per week.

Requirements and Skills:

1. Experience:

  • 1-2 years of experience in appointment setting, telemarketing, or similar roles.

  • Proven track record of meeting or exceeding call and appointment-setting targets.

2. Language Proficiency:

  • Fluent English speaker with excellent verbal and written communication skills.

3. Technical Proficiency:

  • Familiarity with HubSpot or similar CRM platforms.

  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Teams).

  • Experience with phone and email systems for high-volume prospecting.

4. Sales Acumen:

  • Ability to qualify prospects effectively and identify high-value leads.

  • Confidence in handling objections and engaging prospects meaningfully.

5. Motivation and Organization:

  • Self-driven, goal-oriented, and highly organized.

  • Comfortable working in a commission-based, fast-paced environment.

Application Process:

To be considered for this role these steps need to be followed:

  • Fill in the application form

  • Record a video showcasing your skill sets

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Appointment Setter, ProjectGrowth

Are you ready to take your appointment-setting skills to the next level? Our client in Cairo is on the lookout for enthusiastic and experienced Appointment Setters to join their vibrant sales team. This fully remote role offers the flexibility of working from home while tapping into a commission-based earning potential that rewards high achievers! As an Appointment Setter, you'll be at the heart of the sales process, managing and qualifying inbound leads, setting appointments, and ensuring a steady flow of opportunities for the sales team. Your primary goal will be to engage with prospects, setting at least 15 qualified conversations a day and ensuring that you meet the weekly target of 20 appointments. By leveraging your telemarketing experience and excellent communication skills, you’ll conduct effective follow-up calls and emails, maintain robust data management practices in HubSpot, and utilize your sales acumen to handle objections and promote the client's unique value propositions. If you thrive in a target-driven environment and have a knack for making meaningful connections, this could be your golden opportunity to shine. Join a company that prides itself on their 45 years of reliability and competitive services while making a difference in the sales landscape. Bring your energetic spirit and let’s set those appointments together!

Frequently Asked Questions (FAQs) for Appointment Setter Role at ProjectGrowth
What are the key responsibilities of an Appointment Setter at our client in Cairo?

As an Appointment Setter at our client in Cairo, your main responsibilities will include the qualification of inbound leads, scheduling appointments with prospects, and making outbound calls daily. You will engage with potential clients, log interactions in HubSpot CRM, and ensure all lead information is accurately captured for the sales team. Your ability to handle objections and communicate the value propositions effectively will be crucial in setting successful appointments.

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What qualifications do I need to apply for the Appointment Setter position at our Cairo office?

To apply for the Appointment Setter position at our client in Cairo, you should have 1-2 years of experience in appointment setting or telemarketing. A proven track record of meeting or exceeding targets is essential, alongside fluency in English, both written and verbal. Familiarity with CRM platforms like HubSpot and proficiency in Microsoft Office Suite will also enhance your application.

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What does the performance metric look like for an Appointment Setter at our client in Cairo?

As an Appointment Setter at our client in Cairo, you will be expected to make 100-150 outbound calls each day and qualify at least 15 sales conversations from inbound leads. Additionally, you should aim to set a minimum of 20 appointments per week. Meeting these performance metrics consistently is key to your success and potential earnings in this commission-based role.

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What skills are necessary to excel as an Appointment Setter for our client in Cairo?

To excel as an Appointment Setter for our client in Cairo, you will need strong communication skills, both oral and written, alongside excellent organizational abilities. A self-driven attitude, sales acumen for qualifying leads, and experience in objection handling techniques are also crucial. Proficiency in using CRM tools like HubSpot will enhance your daily effectiveness in this role.

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What is the application process like for the Appointment Setter role at our Cairo location?

The application process for the Appointment Setter role at our Cairo location requires you to fill out an application form and submit a video showcasing your skills and experience. This allows you to present your qualifications creatively and highlights your enthusiasm for the role. Make sure to demonstrate your communication skills and any relevant experience in the video to stand out!

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Common Interview Questions for Appointment Setter
Can you describe your experience in appointment setting?

When discussing your experience in appointment setting, focus on specific roles where you successfully managed inbound and outbound leads. Highlight any metrics you achieved, such as call volumes or appointments set. Be sure to articulate your approach to qualifying leads and the tools you utilized, like HubSpot.

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How do you handle objections when speaking with potential clients?

Handling objections effectively is essential. Share your methods, such as the 'Feel, Felt, Found' technique, to empathize with clients and provide relatable solutions. Demonstrate your confidence and ability to turn a no into a yes by showcasing a past success in overcoming objections.

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What techniques do you use to qualify leads?

To qualify leads, discuss your strategy of asking open-ended questions to understand client needs better. Share how you assess their readiness to buy and your approach in determining their fit for your services, perhaps referencing specific qualifying criteria relevant to the company's offering.

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How do you stay organized while managing high volumes of calls?

Staying organized is key in a high-call-volume environment. You might explain your use of CRM tools like HubSpot to log interactions, or how you prioritize leads based on urgency and qualifications. Emphasize the importance of a daily schedule to manage your time effectively.

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What motivates you to perform as an Appointment Setter?

When asked about motivation, express how targets and commission structures drive your performance. Share your passion for sales, the thrill of closing deals, and how meeting your goals reinforces your self-motivation. Personal stories of past achievements can enhance your answer.

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Describe a time when you exceeded your targets as an Appointment Setter.

In answering this question, share a specific example detailing the targets you were given, the strategies you implemented to exceed them, and the results achieved. Concrete numbers can illustrate your success effectively.

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How do you approach the follow-up process with leads?

Discuss the significance of timely follow-ups and how you personalize your approach based on previous interactions. Explain your methods for tracking follow-ups, maintaining engagement, and nurturing leads to convert them into appointments.

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Can you share an example of how you adapted to feedback in your previous role?

Adaptability to feedback shows a willingness to grow. Share a specific instance where feedback helped you identify areas for improvement, how you adapted your techniques or methods, and the positive outcome resulting from those changes.

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What do you believe is the most important skill for an Appointment Setter?

Identify a crucial skill, such as effective communication or lead qualification, and explain why it is essential in the appointment-setting process. Support your answer with examples from your experience that illustrate how this skill has contributed to your success.

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How would you describe our client’s unique value propositions to potential clients?

In your answer, outline the key value propositions of our client, such as competitive pricing, 24-hour turnaround times, and in-house design services. Your ability to articulate these points clearly showcases your understanding of the service and your readiness to engage prospects positively.

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DATE POSTED
December 12, 2024

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