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Job details

Bilingual Recruiter

Description

The Recruiter will assist walk-in applicants with completion of job applications and related documents and conduct group orientations prior to placement by recruiting staff. Manage daily customer communications including incoming customer requests, employee call-offs, confirmation of arrivals and other dispatch tasks. Process weekly payroll.


Responsibilities


  • Provides customer service and support to all applicants at the kiosks and front desk.
  • Responsible for 100% accuracy of all applications, I-9 forms, medical questionnaires and W-4 and other forms associated with the application & hiring process.
  • Provides accurate and timely weekly payroll input.
  • Conducts pre-employment screening and reference checks as needed.
  • Screens new candidates, evaluates job skills to ensure the highest fill rates possible and excellent customer satisfaction. Screens for skilled candidates to assist the Skilled Recruiters.
  • Facilitates employee orientation training and client-specific testing.
  • Effectively communicates the skills required and expectations of jobs to which employees are dispatched.
  • Maintains effective business relationships and communications with all Proman Staffing clients.
  • Effectively manages and immediately resolves any problems with client orders, including escalation to branch management or other Proman personnel based on the Service Escalation Chart.
  • Ensures accuracy & completeness of assignment information in Avionte at all times.
  • Manages and continually assesses employee information available in the system to keep it current and accurate at all times.
  • Visits client sites to gain knowledge of specific operations and job assignments to provide accurate expectations to employees about jobs and to enhance recruitment and placement.
  • Counsels, coaches, and takes disciplinary action with service employees when necessary.
  • Participates effectively in and encourages a “team” working environment.
  • Works with peers and managers to effectively provide staffing coverage and minimize overtime hours within the branch office.
  • Assists in the development of changes in procedures, policies and forms that positively impact the business and reinforce a commitment to continuous improvement.
  • Completes certification within one year of hire.
  • Cross-trains with other functional areas of the business to provide backup as needed.
  • Other tasks as assigned.

This is not an all-inclusive list of duties and may include other duties and responsibilities as assigned by supervisor.

Requirements

Job Requirements


  • Strong PC skills, including Microsoft Word, Excel & Outlook.
  • Excellent communication and organization skills.
  • Ability to multitask and work effectively in a busy environment.
  • Strong team player with a high level of respect & appreciation for diversity.
  • Strong knowledge of Avionte ATS.
  • Flexibility to adapt to a frequently changing business environment.
  • Dependability and reliability.
  • Ability to analyze information quickly to make decisions and solve problems.
  • Bilingual (Spanish and English) skills may be required.
  • This is primarily a sedentary role in an office environment. Will work at both a traditional office desk as well as at the applicant’s window.
  • Must be able to work in customer locations as a backup to On-Site Supervisors as needed and so must be able to walk within the customer facility (sometimes long distances).
  • May involve some lifting of files and boxes. May involve bending or standing to file documents.
  • Must be able to travel to other branch offices to assist as needed.

Qualifications


  • Must be high school graduate.
  • AA degree preferred. May substitute work experience in retail, customer service or human resources position.
  • Must have experience in a customer service environment.
  • Familiarity with or experience in an industrial, manufacturing or logistics environment is a plus.
  • Previous experience in a fast-paced environment.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Bilingual Recruiter, Proman Staffing Perm LLC

If you're someone who loves connecting with people and has a passion for talent acquisition, then the Bilingual Recruiter position at Proman Staffing in Irving, Texas is your calling! In this dynamic role, you'll wear many hats and will be the first point of contact for walk-in applicants, guiding them through the job application process and ensuring everything is completed accurately. You'll also manage essential tasks such as conducting orientations and processing weekly payroll, ensuring smooth operations within the team. Providing stellar customer service is key, as you'll be answering applicant questions at kiosks and the front desk. Collaborating with skilled recruiters, you will be vetting candidates to guarantee excellent fill rates, while conducting essential screening processes. Your ability to maintain effective relationships with clients and manage communications will be pivotal in creating a positive workplace atmosphere. We’re not just looking for someone with technical skills; your ability to appreciate diversity and adapt to changing scenarios will make you a perfect fit for our team. Plus, if you're bilingual in English and Spanish, you’ll have an edge that directly meets the needs of our diverse clientele. If you enjoy coaching others, troubleshooting client orders, and working in a team-oriented environment, then we want to hear from you. This role is not only about filling positions; it's about building a community, enhancing lives, and growing with us. Ready to make an impact? Join Proman Staffing today!

Frequently Asked Questions (FAQs) for Bilingual Recruiter Role at Proman Staffing Perm LLC
What are the key responsibilities of a Bilingual Recruiter at Proman Staffing?

As a Bilingual Recruiter at Proman Staffing, you will be responsible for assisting walk-in applicants with completing job applications, managing customer communications, conducting orientations, processing payroll, and building relationships with both clients and candidates. You’ll ensure the accuracy of applications and perform pre-employment screenings, all while maintaining a positive customer service experience.

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What qualifications are necessary for a Bilingual Recruiter position at Proman Staffing?

To qualify for the Bilingual Recruiter role at Proman Staffing, candidates should possess strong communication and organizational skills, a high school diploma (AA degree preferred), and experience in customer service or human resources. Familiarity with the Avionte ATS platform, bilingual skills in English and Spanish, and the ability to adapt in a fast-paced environment are also important.

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How does the Bilingual Recruiter role at Proman Staffing impact client relationships?

In the Bilingual Recruiter role at Proman Staffing, you will play a crucial part in maintaining effective communication and building strong relationships with clients. By understanding the specific needs of each client and providing them with qualified candidates, you help ensure client satisfaction and long-term partnerships.

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What kind of workplace environment can I expect as a Bilingual Recruiter at Proman Staffing?

As a Bilingual Recruiter at Proman Staffing, you can expect a supportive and team-oriented workplace environment. You will work collaboratively with your peers and management to optimize staffing solutions and continuously improve business processes. It's a dynamic role where adaptability and a positive attitude are highly encouraged.

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What skills are important for success as a Bilingual Recruiter at Proman Staffing?

Success as a Bilingual Recruiter at Proman Staffing hinges on strong multitasking abilities, excellent interpersonal skills, and attention to detail. A high level of respect for diversity, teamwork, and an aptitude for problem-solving in a busy environment will also set you apart in this role.

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Common Interview Questions for Bilingual Recruiter
What strategies do you use to find and recruit candidates?

To effectively find and recruit candidates, I leverage various platforms such as job boards, social media, and local community resources. Building relationships with previous candidates and referrals also increases my reach. I tailor my strategies to meet the specific needs of Proman Staffing's clients to ensure we find the right fit.

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How do you handle a difficult applicant during the recruitment process?

In handling difficult applicants, I prioritize empathy and active listening. I ensure they feel heard while maintaining professionalism. If an applicant expresses frustration, I take the time to address their concerns and guide them through the process to create a positive experience, reflecting Proman Staffing's commitment to customer service.

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Can you describe your experience with I-9 and W-4 forms?

I have extensive experience ensuring the accurate completion of I-9 and W-4 forms. I understand the importance of compliance and accuracy in these documents and take necessary steps to verify information. This diligence aligns with the standards expected at Proman Staffing.

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How do you ensure a positive relationship with clients?

To ensure a positive relationship with clients, I prioritize clear and consistent communication. I regularly check in to gather feedback and address any issues proactively. Building trust through transparency and delivering reliable staffing solutions are also key elements of maintaining strong client relationships.

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What steps do you take to maintain accuracy in candidate information?

Maintaining accuracy in candidate information requires meticulous attention to detail. I routinely verify all data entered into our systems, cross-check important documents, and keep lines of communication open with candidates to update any necessary information. This attention ensures Proman Staffing operates effectively.

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Describe how you approach conducting candidate orientations.

When conducting candidate orientations, I focus on creating an engaging and informative experience. I outline job expectations clearly and encourage questions to ensure understanding. Tailoring the orientation to reflect Proman Staffing's culture reinforces the values we uphold within our organization.

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What does excellent customer service look like in your role?

Excellent customer service in the Bilingual Recruiter role at Proman Staffing means being responsive, attentive, and resourceful. It entails actively listening to candidate needs and providing personalized support throughout their application process, ultimately creating a welcoming and supportive experience.

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How do you stay organized and manage your workload effectively?

I utilize digital tools, such as task management apps and calendar systems, to keep my workload organized. Prioritizing tasks based on urgency and importance allows me to stay on top of deadlines and manage multiple responsibilities without compromising quality, a critical aspect for success at Proman Staffing.

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In your opinion, what are the most important skills for a Bilingual Recruiter?

Key skills for a Bilingual Recruiter include communication, adaptability, and cultural sensitivity. The ability to foster relationships with diverse candidates and clients, combined with fluency in both English and Spanish, ensures that we attract top talent and meet client needs effectively.

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How do you handle high-pressure situations?

In high-pressure situations, I remain calm and focused by prioritizing tasks and delegating when necessary. I practice stress-management techniques, such as taking brief breaks, to maintain productivity. This approach allows me to address challenges effectively while upholding our commitment to service at Proman Staffing.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 22, 2025

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