As a QA Analyst at Prompt, your primary responsibilities will include executing various forms of manual testing such as functional, smoke, regression, and acceptance testing. You'll also create and execute detailed test cases, document any defects, collaborate with cross-functional teams to ensure quality alignment, and maintain thorough testing documentation. Your insights will contribute to improving our testing processes and ensuring compliance with industry best practices in software quality assurance.

To thrive as a QA Analyst at Prompt, you should bring 1 to 3 years of experience in a related role, ideally focusing on healthcare-related software. A Bachelor’s degree in a relevant field is a plus, but equivalent experience counts too. You should possess solid manual testing skills, exceptional attention to detail, strong documentation abilities, and excellent communication skills, making you a valuable collaborator across teams.

The QA process is integral to ensuring that the software we develop at Prompt is reliable, efficient, and provides real value to our users. By conducting thorough manual testing, we can identify and rectify defects early in the development process, ensuring a smoother launch and enhancing overall user satisfaction. Your role as a QA Analyst will directly impact the effectiveness of our solutions for rehab therapy teams, which in turn improves patient care.

As a QA Analyst at Prompt, familiarity with various manual testing techniques is essential. Basic knowledge of automation testing tools like Selenium or Playwright is beneficial as well. Additionally, understanding web technologies, APIs, and database testing (including SQL) will help you excel in your role and contribute effectively to our quality assurance efforts.

At Prompt, we provide a positive and flexible work environment that encourages collaboration and innovation. As a remote/hybrid workplace, we emphasize smart work over hard work, allowing our QA Analysts to take ownership of their tasks while balancing their personal needs. You'll work alongside a team of talented individuals committed to solving challenging problems in the healthcare sector, all while contributing to meaningful outcomes for rehab therapy providers.

When answering this question, detail your past roles where you conducted manual testing. Highlight specific techniques you've employed, such as functional, regression, or acceptance testing, with examples of how these methods led to successful outcomes and quality improvements in the software.

Provide insights into your process for creating well-organized test cases. Emphasize the importance of clarity, replicability, and thoroughness in your documentation to ensure that team members can easily understand and execute your test plans.

This is an opportunity to showcase your communication skills. Discuss your strategy for effectively documenting defects and your approach to communicating these issues tactfully with developers. Highlight your collaborative mindset and how you involve developers in the troubleshooting and resolution process.

Share your philosophy on quality assurance and the key strategies you employ, such as thorough testing at all stages, advocating for quality in design discussions, and continuously learning about best practices in the QA field.

Present a specific instance of a challenging defect you encountered, explaining the detection process and your steps to report it. Discuss how this experience impacted your perspective on quality assurance and your development as a QA professional.

Discuss your methods for staying informed on the latest trends and tools in quality assurance, such as attending webinars, participating in industry forums, or subscribing to relevant publications. This shows your commitment to continuous improvement.

Provide an example of when you identified a need for change in testing processes. Explain how you presented your case, the impact it had on the team, and any positive outcomes resulting from the implementation of your recommendation.

Outline your approach to prioritization, which might include focusing on high-risk areas first, based on user feedback and feature impact. Showcase your organizational skills and how they help you effectively manage your workload.

Elaborate on the significance of quality assurance within the broader context of software development. Illustrate how QA Analysts contribute at each stage—from requirements gathering to post-launch—ensuring that quality is prioritized throughout the lifecycle.

Focus on your collaborative approach to conflict resolution. Emphasize the importance of open communication, relying on data to support your findings, and working together with developers to understand their perspective and resolve any discrepancies.