Sales Development Representative (remote)

As a Sales Development Representative at Proper, you will focus on high-volume outreach to generate leads and schedule product demos for our sales team. Your daily activities will include initiating personalized outreach through calls, emails, and LinkedIn, conducting prospect research to identify potential clients that align with our Ideal Customer Profile, and engaging in meaningful conversations to uncover client pain points. You will also maintain an organized CRM pipeline and handoff documentation to Account Executives to ensure smooth transitions.

To excel as a Sales Development Representative at Proper, you will need strong communication skills, both written and verbal, to craft compelling outreach messages. Proficiency in outreach tools like Orum and LinkedIn, as well as experience with CRM systems such as HubSpot, are also essential. Soft skills like resilience, adaptability, relationship-building, and a passionate curiosity about how businesses operate will greatly enhance your effectiveness in this role.

While it's not mandatory, experience in the Fintech or technology space is a nice-to-have for a Sales Development Representative at Proper. Familiarity with SaaS sales cycles can provide you with a better understanding of our industry and help you engage prospects more effectively. However, we also value candidates with diverse backgrounds and experiences who demonstrate curiosity and a willingness to learn.

The salary for the Sales Development Representative at Proper is $56,000 per year, plus commission. We offer an attractive benefits package, which includes remote work flexibility, a home office furnishing allowance, health insurance contributions, monthly home office utility allowances, and unlimited paid time off after two months of employment. Additionally, Proper promotes a fun and effective remote work culture and provides access to resources such as the Calm app for mental fitness.

At Proper, we believe in fostering a culture of personal and professional growth for our Sales Development Representatives. From day one, you’ll have opportunities to collaborate with a diverse team and engage in team-building events. Our supportive environment encourages learning and improvement, and we provide the tools and resources you need to succeed, along with unlimited PTO to ensure you maintain a healthy work-life balance.

When answering this question, connect your personal interests with Proper's mission and culture. Speak about your admiration for innovative technology in finance or how your desire to work in a remote, collaborative environment aligns with the company’s values.

Here, you should detail the methods you use to research prospects, including utilizing LinkedIn, company websites, and industry reports. Emphasize how understanding a prospect’s pain points enables you to tailor your outreach effectively.

Use this opportunity to showcase your resilience. Describe a specific sales challenge, the steps you took to address it, and what you learned from the experience. Highlight metrics if possible to show your success.

Mention specific tools you've used, such as HubSpot for CRM, outreach tools like Orum, and how you employ these technologies to optimize your outreach and track your performance metrics.

Discuss your time management techniques and how you prioritize your daily tasks. Explain how personalization in your communication fosters meaningful connections despite high outreach volume. This showcases both efficiency and quality.

Talk about the importance of analyzing key performance indicators like email open rates and demo conversion metrics. Share how you adjust your strategies based on data insights to improve outreach effectiveness.

Provide an example that illustrates your adaptability. Describe the feedback you received and how you adjusted your approach accordingly, demonstrating your capacity for growth and learning in real-time.

Discuss techniques such as active listening, demonstrating empathy, and personalizing your messages based on the prospect's specific industry or challenges. This insight helps potential clients feel respected and understood.

Share your perspective on combining hard skills like CRM proficiency and outreach tools with soft skills like resilience and relationship-building. Explain how both are critical in driving success and achieving targets.

Emphasize the importance of clear communication in your follow-up procedures. Describe how you document relevant information from your conversations to prepare Account Executives effectively for client interactions.