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Manager, Training and Development (Compliance)

DescriptionPOSITION DESCRIPTION:The Manager, Training and Development (Compliance) will lead the creation, coordination, and delivery of corporate training programs, with a focus on regulatory compliance and employee development. This role will develop training strategies, manage content, and monitor compliance training requirements within the solar lending industry, working closely with the Compliance Manager and other department heads, including the Chief Compliance Officer. The ideal candidate will ensure that compliance training remains timely, relevant, and engaging for all employees.This position may be remote or based out of one of our offices in Irvine, CA; San Francisco, CA; or Teaneck, NJ, with a potential in-office schedule set at the direct manager’s discretion in accordance with the company policies and procedures.RESPONSIBILITIESTraining Program Development & Content Creation• Research, design, and develop compliance-focused training content tailored to the solar lending industry.• Work with department managers within Compliance to identify training needs and implement programs that enhance employee understanding of regulatory requirements and foster compliance culture.• Create training materials that leverage adult learning principles and accommodate various learning styles.Compliance Training Coordination & Delivery• Coordinate required compliance training programs to ensure all employees, including new hires, complete training on schedule.• Utilize diverse delivery methods (e-learning, in-person, hybrid) to maximize engagement and retention.• Enforce training completion deadlines, following up with managers and escalating issues of non-compliance as needed.Collaboration with Compliance and Human Resources• Partner with Compliance and HR to align training schedules, policies, and reporting needs.• Develop notification and reminder systems to ensure employees are informed of upcoming compliance training deadlines and certification requirements.Tracking, Reporting & Compliance Metrics• Maintain accurate training records, tracking completion rates, certification statuses, and assessment results.• Generate compliance training reports for leadership and regulatory bodies, providing insights into participation, effectiveness, and compliance adherence.• Continuously evaluate training outcomes through metrics, surveys, and feedback, adjusting content and delivery as necessary to meet evolving requirements.Best Practices and Continuous Improvement• Stay updated on industry trends and best practices in compliance training, ensuring the company remains at the forefront of effective learning strategies.• Recommend new tools, platforms, and approaches to enhance training delivery and engagement.• Conduct periodic reviews and updates of all training materials to reflect regulatory changes and compliance best practices.REQUIRED QUALIFICATIONS• Bachelor’s degree in education, compliance, business administration or a related field.• 5-10 years of corporate training experience with a focus on compliance or regulatory topics, ideally within financial services or lending is preferred.• Proficiency in developing training programs across multiple formats (in-person, e-learning, hybrid).• Strong project management skills, with a focus on scheduling, tracking, and reporting.• Excellent interpersonal and communication skills, with the ability to work effectively across departments.• Certifications in corporate training, learning and development, or compliance are desirable.PREFERRED QUALIFICATIONS• Familiarity with solar industry compliance standards.• Experience with learning management systems (LMS) and e-learning software, such as BAI.• Detail-oriented with strong analytical skills to interpret training metrics and compliance data.• A proactive, problem-solving mindset focused on continuous improvement and training effectiveness.Hanwha Q CELLS America Inc. (“HQCA”) is a Qcells company, one of the world’s largest manufacturers and providers of solar photovoltaic (PV) products and solutions. Headquartered in Irvine, California, HQCA has been rapidly expanding its business in North America through the expansion of products and solutions, including distributed energy solutions, direct-to-homeowner solar sales and financing, and EPC services. We provide an opportunity to be part of an exciting and growing world-class global business in an interesting and expanding industry of the future.PHYSICAL, MENTAL & ENVIRONMENTAL DEMANDS:To comply with the Rehabilitation Act of 1973 the essential physical, mental and environmental requirements for this job are listed below. These are requirements normally expected to perform regular job duties. Incumbent must be able to successfully perform all of the functions of the job with or without reasonable accommodation.MobilityStanding20% of timeSitting70% of timeWalking10% of timeStrengthPullingup to 10 PoundsPushingup to 10 PoundsCarryingup to 10 PoundsLiftingup to 10 PoundsDexterity (F = Frequently, O = Occasionally, N = Never)TypingFHandlingFReachingFAgility (F = Frequently, O = Occasionally, N = Never)TurningFTwistingFBendingOCrouchingOBalancingNClimbingNCrawlingNKneelingNAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.The salary range is required by the California Pay Transparency Act and may differ depending on the location of those candidates hired nationwide. Actual compensation is influenced by a wide array of factors including but not limited to, skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job’s minimum qualifications.• This target salary range is for CA positions only and should not be interpreted as an offer of compensation.You may view your privacy rights by reviewing Qcells' Privacy Policy or by contacting our HR team for a copy.
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What You Should Know About Manager, Training and Development (Compliance), Qcells

If you're looking for an exciting opportunity to make a significant impact in the solar lending industry, then the position of Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc. might be the perfect fit for you! In this role, you'll be at the forefront of developing and delivering essential corporate training programs focusing on regulatory compliance and employee development. You’ll collaborate closely with the Compliance Manager and department heads, including the Chief Compliance Officer, to ensure all training content is timely, relevant, and engaging. Flexibility is key in this position, as you can choose to work remotely or from one of our offices in San Francisco, CA; Irvine, CA; or Teaneck, NJ. Your responsibilities will include crafting compliance training tailored to different learning styles, coordinating training schedules, and utilizing various delivery methods to keep employees engaged. You’ll also be responsible for tracking participation and compliance metrics, generating insightful reports, and continuously improving training content. We're looking for someone with 5-10 years of corporate training experience, ideally within compliance in financial services or lending. If you have strong project management skills and a knack for effective communication across departments, we'd love to see you apply! Join us and contribute to building a future where solar energy is accessible to all.

Frequently Asked Questions (FAQs) for Manager, Training and Development (Compliance) Role at Qcells
What are the responsibilities of the Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc.?

The Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc. is responsible for leading the creation, coordination, and delivery of corporate training programs, focusing on regulatory compliance and employee development. This role involves content development, training needs assessment, and program implementation to enhance understanding of compliance requirements across the organization.

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What qualifications do I need to become the Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc.?

To qualify for the Manager, Training and Development (Compliance) position at Hanwha Q CELLS America Inc., candidates should possess a Bachelor's degree in education, compliance, business administration, or related fields, along with 5-10 years of corporate training experience. Experience in compliance or regulatory topics within financial services is preferred, along with strong project management and communication skills.

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How does the Manager, Training and Development (Compliance) ensure compliance training is engaging at Hanwha Q CELLS America Inc.?

The Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc. ensures engagement by developing training materials that leverage adult learning principles and accommodate various learning styles, utilizing diverse delivery methods like e-learning and hybrid formats, and creating interactive content tailored to employee needs.

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What training delivery methods are used by the Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc.?

The Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc. employs various training delivery methods including e-learning, in-person sessions, and hybrid formats to maximize employee engagement and knowledge retention throughout the compliance training programs.

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What role does tracking and reporting play for the Manager, Training and Development (Compliance) at Hanwha Q CELLS America Inc.?

Tracking and reporting are crucial aspects of the Manager, Training and Development (Compliance) role at Hanwha Q CELLS America Inc. The manager is responsible for maintaining accurate training records, tracking completion rates, and generating compliance training reports that provide valuable insights into participation, effectiveness, and adherence to regulatory requirements.

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Common Interview Questions for Manager, Training and Development (Compliance)
Can you describe your experience in developing compliance training programs?

When answering this question, highlight specific examples of compliance training programs you've designed or implemented in the past. Discuss the objectives, methodologies, and outcomes, emphasizing how your initiatives contributed to regulatory adherence and employee awareness.

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How do you approach identifying training needs within an organization?

To effectively answer this question, explain your process for conducting needs assessments within teams or departments. Discuss tools you use, such as surveys, interviews, and feedback, as well as how you prioritize and implement training initiatives based on identified gaps.

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What strategies do you use to engage employees during training sessions?

In your response, focus on various strategies you've employed to foster engagement, such as interactive discussions, hands-on activities, or technology-enhanced learning. Highlight the importance of catering training to diverse learning styles and preferences.

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How do you ensure that compliance training materials are kept up to date?

Discuss your approach to continuously reviewing and updating training content based on regulatory changes, industry trends, and employee feedback. Emphasize your commitment to maintaining relevance and effectiveness in the training programs.

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Can you explain how you measure the effectiveness of compliance training?

Clearly illustrate your methods for tracking training effectiveness, such as surveys, assessments, and completion rates. Discuss how you analyze this data to identify areas for improvement and adjust your training content or delivery methods accordingly.

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What experience do you have working with Learning Management Systems (LMS)?

When addressing this question, highlight your familiarity with various LMS platforms. Discuss any experience you have in creating, managing, and monitoring training programs within an LMS, underscoring how you leverage technology to improve training outcomes.

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What challenges have you faced in compliance training, and how did you overcome them?

Share specific examples of challenges you've encountered in compliance training, such as low participation rates or complex regulatory topics. Explain your innovative solutions and how they successfully addressed these issues and improved training delivery.

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How do you stay current with industry trends and compliance regulations?

In your response, detail the methods you utilize to stay informed, such as attending industry webinars, participating in professional organizations, or subscribing to relevant publications. Emphasize your commitment to continuous learning and development.

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How would you handle a situation where an employee fails to complete required compliance training?

Explain your structured approach for addressing non-compliance, including communication with the employee, reviewing reasons for non-completion, and working with the manager to enforce deadlines. Illustrate how you combine understanding and accountability in these situations.

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What role does collaboration play in your training development process?

Share your perspective on the importance of collaboration with various departments, such as HR and Compliance, to ensure training aligns with organizational objectives and compliance needs. Highlight any positive outcomes from previous teamwork experiences.

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Full-time, hybrid
DATE POSTED
December 9, 2024

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