Growth Team Administrator

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

QuadMed is looking for a Growth Team Administrator to join our corporate team! This is a hybrid role and must live close enough to travel into the corporate office in Sussex, WI regularly.

GENERAL PURPOSE OF JOB
We are seeking a highly organized and detail-oriented, administrative individual to support our growth team. This role is essential in ensuring seamless sales operations, managing administrative tasks, and enhancing communication between internal teams and external clients. The ideal candidate is proactive, adaptable, and thrives in a fast-paced healthcare environment.

KEY RESPONSIBILITIES

• Provides administrative support to the sales team, including scheduling meetings, taking notes, preparing presentations, and managing correspondence.
• Assists in the coordination of sales activities, including tracking leads, managing customer inquiries, and maintaining CRM records. Managing documentation for sales presentations.
• Supports the preparation and processing of contracts, proposals, and other growth-related documents.
• Serves as a liaison between sales, marketing, and operational teams to ensure smooth communication and alignment on priorities.
• Monitors and manages inventory of promotional materials and sales tools.
• Assists in organizing conferences, trade shows, and customer events.
• Maintains accurate records, reports, and databases related to growth performance and customer interactions.
• Ensures compliance with healthcare regulations and company policies when handling customer and patient information.
• Conducts research on market trends, competitors, and potential clients to support growth strategy development.
• Provides exceptional customer service to clients by addressing inquiries and coordinating follow-ups as needed.
• Prepares, submits, and reconciles expense reports on behalf of executives. 
• Participate in calls with the Chief Growth Officer, capturing key insights, action items, and strategic initiatives in OneNote for reference and follow-up.
• Other duties as assigned.

JOB REQUIREMENTS
Appropriate education and/or experience may be substituted on an equivalent basis

Education : 

• High school diploma or equivalent

Experience : 

• Minimum three (3) years of experience in sales coordination, administrative support, or a similar role in a healthcare setting preferred.
• Experience using Co-Pilot or other AI-driven tools to enhance productivity, streamline workflows, and improve data analysis preferred.

Knowledge, Skills & Abilities:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote) and CRM software.
• Strong organizational skills and attention to detail, with the ability to prioritize multiple tasks.
• Excellent verbal and written communication skills.
• Ability to work collaboratively with cross-functional teams.
• Understanding of healthcare sales processes, HIPAA regulations, and industry compliance is a plus.
• Proactive problem-solving skills and ability to work independently.
• Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion. 

Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.

We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.

QuadMed and Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.

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