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Senior HR Business Partner

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 23,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

HR Business Partner

Why We Have This Role

Qualtrics is seeking an energetic, self-motivated individual to join our team as a strategic HR Business Partner. Ideally, you will have a Bachelor’s degree and 10+ years of professional experience in Human Resources, as well as a thorough understanding of employment law within the US. If you have a strong ability to analyze data and problem solve, are a strong communicator who can build relationships through all departments, and want to work at a fast-growth tech company then Qualtrics could be the place you’ve been dreaming about. 

How You'll Find Success

  • Able to provide insightful data and contribute solutions 
  • Become an essential part of the Employee Experience team who can be a thought leader for the whole company 
  • Consult and coach Qualtrics leaders and employees on best practices 
  • Have outstanding organizational skills to juggle multiple priorities, and are a superb communicator 
  • Win the trust and confidence of our employees and stakeholders

How You'll Grow

  • Build strong focus on employee relations, performance management, engagement and retention activities, including an understanding of compensation and benefits 
  • Support line managers by driving a performance culture through coaching, facilitating talent assessments, and succession planning meetings 
  • Partner with and advise leadership on people-related strategy and decisions including organizational design, planning, and compensation
  • Become a subject matter expert in HR practices for Qualtrics, regional leaders, and country managers
  • Hone your strategic thinking and problem solving abilities by contributing to high-level business decisions and initiatives that will have local and global impact

Things You'll Do

  • Administer current benefits strategy; Ensure compliance with all relevant employment laws and regulations in all locations in which Qualtrics operates 
  • Solve all problems related to people and culture. Implement solutions throughout the company with various levels of complexity
  • Own employee life cycle surveys (new hire, development 360, engagement, exit, etc) and drive amazing organizational results
  • Lead and support organizational change initiatives, always ensuring a smooth transition and change experience for employees
  • Drive talent management initiatives, including performance management, succession planning, and talent development, to ensure a high-performing workforce

What We're Looking for on Your Resume

  • Bachelor’s degree in Human Resources, Business Administration, or a related field
  • 10+ years of experience in Human Resources as a Business Partner, Manager, or related in a fast-paced environment
  • Experience partnering across multiple business functions and stakeholders
  • Strong problem-solving and decision-making abilities and experience with a focus on the employee experience
  • High level of business acumen and ability to navigate complex corporate organizations
  • Adaptable, team player with a track record building and maintaining effective professional relationships
  • Good communication and project management skills

What You Should Know About This Team

  • A sense that you’re a builder within the community, and comfortable with ambiguity
  • A strong sense of accountability and co-ownership of challenges
  • A desire to work in an environment where priorities change as we learn
  • Ambition to help achieve our mission while progressing your career
  • Persistent and independent to get the task done without a lot of direction
  • A love for the all hands-on deck feel of a startup—no task too big or too small
  • Passion, grit, and enjoy organizing chaos 

Our Team's Favorite Perks and Benefits

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
  • Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
  • We take pride in our offices design aiming at fostering creativity from our courtyard views to an open and collaborative workspace
  • On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
  • We believe in sharing Qualtrics success which is part of the compensation for all employees 

 

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws: Family & Medical Leave ActEqual Opportunity EmploymentEmployee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

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What You Should Know About Senior HR Business Partner, Qualtrics

Are you ready to take your career to the next level as a Senior HR Business Partner with Qualtrics in Provo, Utah? At Qualtrics, we believe in creating exceptional experiences for our clients and employees alike. As a strategic HR Business Partner, your role will be vital in shaping the employee experience and helping our diverse team grow and thrive. With a strong emphasis on data analysis, problem-solving, and relationship building, you'll collaborate closely with leadership across all departments to drive key initiatives in performance management, employee engagement, and organizational design. The right candidate will have a deep understanding of employment law, a knack for insightful communication, and at least 10 years of experience in the HR field. Here, at Qualtrics, you won’t just fill a role; you'll become an integral member of our vibrant community, where every idea is valued, and growth opportunities are abundant. If you’re an adaptable team player with a passion for developing high-performing teams and a determination to tackle challenges head-on, we’d love for you to join our mission to transform business through empathy and connection. In this dynamic environment, you'll have the chance to lead change, foster talent, and contribute to impactful organizational strategies, while enjoying the perks of an innovative workplace that prioritizes your work-life integration. Come make a difference with us at Qualtrics!

Frequently Asked Questions (FAQs) for Senior HR Business Partner Role at Qualtrics
What are the key responsibilities of a Senior HR Business Partner at Qualtrics?

As a Senior HR Business Partner at Qualtrics, you'll focus on driving talent management initiatives, supporting performance culture, and consulting with leaders throughout the company. Your responsibilities will include administering the benefits strategy, ensuring compliance with employment laws, and owning various employee life cycle surveys to enhance organizational performance.

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What qualifications are necessary for a Senior HR Business Partner at Qualtrics?

To qualify for the Senior HR Business Partner position at Qualtrics, candidates should possess at least a Bachelor's degree in Human Resources or Business Administration, along with 10+ years of professional experience in HR. A strong understanding of employment law in the US and exceptional problem-solving skills are also critical for success in this role.

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How does the hybrid work model at Qualtrics affect the role of a Senior HR Business Partner?

The hybrid work model at Qualtrics allows Senior HR Business Partners to balance in-office collaboration with remote work flexibility. You’ll work in the office three days a week, allowing for dynamic team engagement that helps build strong relationships while also enjoying the freedom to work remotely, supporting a successful integration of work and life.

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What skills are essential for success as a Senior HR Business Partner at Qualtrics?

Essential skills for a Senior HR Business Partner at Qualtrics include outstanding communication, strong organizational abilities, and the capacity to build trust across various departments. Additionally, strategic thinking, data analysis skills, and experience in performance management are crucial for navigating the complex corporate landscape and enhancing the employee experience.

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What kind of growth opportunities can a Senior HR Business Partner expect at Qualtrics?

As a Senior HR Business Partner at Qualtrics, you'll encounter numerous growth opportunities, such as developing your expertise in HR practices, contributing to high-level business decisions, and gaining insights into talent development. The company’s commitment to employee experience ensures that you'll continuously evolve in your role while impacting the organization positively.

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Common Interview Questions for Senior HR Business Partner
Can you describe your experience in managing employee relations as a Senior HR Business Partner?

In answering this question, you should share specific examples of how you've successfully navigated employee relations issues, highlighting your conflict resolution skills and ability to build trust. Demonstrating your experience with addressing employee concerns, implementing solutions, and enhancing the overall work environment will showcase your qualifications for the role at Qualtrics.

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How do you approach talent management in a fast-paced environment like Qualtrics?

When addressing talent management in a fast-paced environment, focus on your strategic approach to performance management and succession planning. Share your methodologies for coaching managers, facilitating talent assessments, and ensuring teams remain engaged and motivated amidst rapid organizational changes.

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What strategies do you employ to drive employee engagement?

To effectively answer this question, talk about specific engagement strategies you have implemented in past roles. Discuss how you use data to measure employee satisfaction, introduce initiatives that promote a positive workplace culture, and collaborate with leadership to ensure all employees feel valued and heard.

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Describe a challenging HR issue you faced and how you resolved it.

For this question, provide a concise yet detailed example of a significant HR challenge. Emphasize your problem-solving skills and the steps you took to address the issue, including collaboration with stakeholders and the positive outcomes that resulted from your actions.

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How do you stay updated on changes in employment laws?

In your response, discuss the resources you utilize to stay informed about employment laws, such as attending HR seminars, subscribing to relevant publications, and participating in professional networks. Highlight your proactive approach to ensuring compliance at Qualtrics.

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What methods do you find effective for measuring employee satisfaction?

When explaining this, mention tools and techniques you've used in the past, such as conducting surveys, focus groups, and one-on-one meetings. Emphasize how measuring satisfaction can influence employee experience and lead to actionable improvements.

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Can you provide an example of how you supported leadership in organizational change?

To respond effectively, share a specific instance where you guided leadership during a transition. Highlight your role in facilitating communication, managing resistance, and ensuring employees had the support they needed throughout the change process.

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How do you approach coaching managers on HR best practices?

In your answer, elaborate on your communication style and techniques that encourage managers to embrace HR best practices. Discuss your focus on building rapport and trust to ensure they're receptive to your guidance and support.

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What role does data analysis play in your responsibilities as a Senior HR Business Partner?

Detail how data analysis informs decision-making in HR. Illustrate your experience with metrics that drive insights related to performance management, retention rates, and overall employee satisfaction, demonstrating your ability to leverage data to enhance HR strategies at Qualtrics.

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How do you ensure compliance with employment laws in various locations?

In your response, discuss the importance of understanding the legal requirements across different jurisdictions and your methods for ensuring adherence. Highlight previous experiences where you've successfully navigated compliance issues and implemented policies that align with local laws.

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At Qualtrics, our mission is to build technology that closes experience gaps.

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Full-time, hybrid
DATE POSTED
April 5, 2025

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