Sales Engineer

The Sales Engineer at Rad AI plays a key role in connecting our innovative radiology AI products with the needs of our clients. By collaborating with sales and product teams, they deliver technical expertise, conduct product demonstrations, and support implementations to enhance client satisfaction and drive adoption.

To apply for the Sales Engineer position at Rad AI, please visit our official careers page. Ensure your application highlights your technical skills and experience in sales engineering or healthcare technology, as we're eager to find passionate individuals who share our mission.

Candidates for the Sales Engineer position at Rad AI should have a Bachelor’s degree in Engineering, Computer Science, or a related field, along with a minimum of 5 years of experience in a sales engineering or technical role. Familiarity with healthcare IT and radiology systems is highly desirable.

Success in the Sales Engineer role at Rad AI requires a blend of strong technical background, excellent communication skills, and the ability to explain complex concepts to diverse stakeholders. A proactive problem-solving attitude and experience in a fast-paced environment are also essential.

Rad AI offers a comprehensive onboarding experience for new Sales Engineers, which includes training on our AI products, understanding client integration processes, and mentorship from seasoned team members. This prepares you to effectively engage with clients and contribute to our mission quickly.

Rad AI supports its Sales Engineers by providing access to extensive technical resources, ongoing professional development, and opportunities for collaboration with product management and engineering teams. This ensures our engineers have the tools and training necessary for success in their roles.

The work culture at Rad AI for Sales Engineers is collaborative, innovative, and mission-driven. We emphasize transparency, diversity, and inclusion, creating an environment where team members are encouraged to share ideas and contribute to impactful healthcare solutions.

In your answer, highlight your previous experiences in sales engineering or technical sales roles, particularly within healthcare or technology sectors. Discuss specific responsibilities and achievements that demonstrate your ability to understand customer needs, deliver effective solutions, and drive adoption.

Think of a specific instance where you identified a technical challenge a client faced and how you approached the problem. Detail the steps taken to understand the issue, the solutions you proposed, and the outcome, emphasizing your technical knowledge and customer engagement.

Discuss your methods for staying informed, such as attending industry conferences, participating in webinars, or following relevant publications and thought leaders in healthcare technology and AI. Show your enthusiasm for continuous learning and how this knowledge enhances your role.

Explain the importance of tailoring your demonstration to the specific needs of the client. Outline how you would prepare by understanding their requirements, showcasing relevant features of Rad AI’s products, and engaging the audience through interactive elements.

Your answer should emphasize the importance of follow-up and ongoing communication after the sale. Describe how you would provide training, gather feedback, and ensure the successful integration of Rad AI’s solutions, highlighting your commitment to customer satisfaction.

Highlight your approach to conflict resolution by discussing the importance of empathy and active listening. Explain how you would clarify misunderstandings and focus on finding solutions that meet both client expectations and the capabilities of Rad AI's products.

Mention your experience with CRM systems, sales tools, and any technical software that can enhance communication and project management, such as HubSpot. Discuss how familiarity with these tools enables you to manage client relationships and streamline your workflow.

Discuss a specific example showcasing your persuasive skills and technical knowledge. Illustrate how you guided a client through product evaluations, addressing concerns and demonstrating the value of the technology to meet their needs, leading to a successful adoption.

Reflect on industry challenges such as evolving technologies, customer skepticism, or regulatory considerations. Discuss how you would address these challenges by staying adaptable, continuously improving your technical skills, and fostering strong client relationships.

Express your genuine interest in Rad AI’s mission to transform healthcare through AI technology. Outline how your skills align with the company’s goals and your enthusiasm for being part of a team making a meaningful impact in the healthcare space.