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Product Designer

Raiffeisen Bank is the largest Ukrainian bank with foreign capital. For over 30 years, we have been creating and developing the banking system of our country. At Raiffeisen, more than 5,500 employees work, including one of the largest product IT teams, which consists of over 800 professionals. Every day, we work hand in hand so that more than 2.7 millions of our clients can receive quality service, use the bank’s products and services, and develop their businesses because we are #Разом_з_Україною.

The young and passionate design team is looking for a new team member. We are on a wave of design transformation thus design is valuable and highly respected at any level in the organization. Join us to create a new era of user-centric interaction and outstanding customer experience.

  • We bring the opportunity to create the design in close connection with real user needs, not just doing tasks
  • Many people will use your work in their everyday life
  • Top-notch design process
  • Mature mentoring from the design team

Your future responsibilities:

  • Create Design solutions for mobile and web
  • Create and sustain design standards
  • Contribute to the creation of the international design system
  • Participate in user research and testing
  • Create low-fidelity and high-fidelity prototypes
  • Analyse technical requirements and constraints
  • Close communication inside the Product Team
  • Be a driver in the discovery process
  • Ability to articulate own design decisions

Your skills and experience:

  • At least 3 years of commercial experience in a UI/UX
  • Good understanding of Human-Centered design principles and a variety of user research methods.
  • Experience in doing user research and testing
  • Fluent Figma skills
  • Atomic design understanding
  • Fintech expertise will be a plus

We offer what matters most to you:

  • Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
  • Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
  • Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
  • Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
  • Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile. Corporate library and English lessons. • Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
  • Career opportunities: we encourage advancement within the bank across functions
  • Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
  • Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

  • Our main value is people; we support and recognize them, educate them, and involve them in changes. Join Raif’s team because for us YOU matter!
  • One of the largest lenders to the economy and agricultural business among private banks
  • Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
  • The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
  • One of the largest IT product teams among the country’s banks. • One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

  • Raif is guided by principles focused on human development and the well-being of 5,500 employees and over 2.7 million clients
  • At Raif, we support principles of diversity, equality, and inclusivity
  • We develop programs to support defenders. You matter at Raif! Want to learn more?

Follow us on social media:

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____________________________________________________________________________________________________

Райффайзен Банк — найбільший український банк з іноземним капіталом. Більше 30 років ми створюємо та вибудовуємо банківську систему нашої держави.

У Райфі працює понад 5 500 співробітників, серед них одна із найбільших продуктових ІТ-команд, що налічує понад 800 фахівців. Щодня пліч-о-пліч ми працюємо, щоб більш ніж 2,7 мільйона наших клієнтів могли отримати якісне обслуговування, користуватися продуктами і сервісами банку, розвивати бізнес, адже ми #Разом_з_Україною. 

Твої майбутні обов’язки: 

  • Створення дизайнерські рішення для веб та мобільних пристроїв
  • Створення та підтримка стандартів дизайну
  • Сприяння створенню міжнародної системи дизайну
  • Участь у дослідженні та тестуванні користувачів
  • Створення прототипи низької та високої точності
  • Аналіз технічних вимог та обмежень
  • Тісна комунікація в команді продукту
  • Уміння артикулювати власні дизайнерські рішення

Твій досвід та навички: 

  • 3 роки комерційного досвіду в UI/UX
  • Добре розуміння принципів дизайну, орієнтованого на людину, і різноманітних методів дослідження користувачів.
  • Досвід проведення досліджень і тестування користувачів
  • Вільне володіння навичками Figma
  • Розуміння атомарного дизайну
  • Експертиза у фінтех буде плюсом

Пропонуємо те, що має значення саме для тебе: 

  • Конкурентна заробітна плата: гарантуємо стабільний дохід та річні бонуси за твій особистий внесок. Додатково, у нас діє реферальна програма винагороди за залучення нових колег до Райффайзен Банку.
  • Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
  • Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
  • Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
  • Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile. Корпоративна бібліотека та уроки англійської.
  • Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
  • Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
  • Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
  • Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

  • Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
  • Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
  • Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
  • Одна з найбільших ІТ-продуктових команд серед банків країни 
  • Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

  • Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
  • В Райфі ми підтримуємо принципи різноманіття, рівності та інклюзивності 
  • Розвиваємо програми підтримки захисників і захисниць

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: FacebookInstagramLinkedIn

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What You Should Know About Product Designer, Raiffeisen Bank Ukraine

Are you a talented Product Designer looking to make a real impact? Join the vibrant design team at Raiffeisen Bank, the leading Ukrainian bank with a focus on foreign capital and a transformative vision! With over 30 years in the banking sector, Raiffeisen Bank is home to more than 5,500 dedicated employees and boasts one of the largest IT product teams in the country. As a Product Designer, you'll collaborate closely with real users to create outstanding design solutions for both mobile and web platforms. You’ll be actively involved in the design transformation process, ensuring that your work resonates with millions of clients. Your role will include creating design standards, developing prototypes, and participating in user research—all while receiving valuable mentorship from seasoned design professionals. If you thrive in a supportive environment that values curiosity and innovation, then you will love working at Raiffeisen Bank. Plus, with a competitive salary, comprehensive social packages, and ample career development opportunities, we prioritize your success and well-being. We believe that with your creativity and our resources, we can redefine user-centric interactions in the banking sector. Are you ready to take the leap? Let’s shape the future together at Raiffeisen Bank!

Frequently Asked Questions (FAQs) for Product Designer Role at Raiffeisen Bank Ukraine
What are the primary responsibilities of a Product Designer at Raiffeisen Bank?

As a Product Designer at Raiffeisen Bank, your main responsibilities will include creating design solutions for both mobile and web applications, implementing and maintaining design standards, and contributing to an international design system. You will also take part in user research, create both low-fidelity and high-fidelity prototypes, and engage in technical requirement analysis, ensuring that your designs are not only user-friendly but also technically feasible.

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What qualifications do I need to be a Product Designer at Raiffeisen Bank?

To be considered for the Product Designer position at Raiffeisen Bank, you should have at least three years of commercial experience in UI/UX design. A strong understanding of Human-Centered design principles and proficiency in conducting user research and testing are essential. Additionally, having fluent skills in Figma and a grasp of atomic design principles will significantly enhance your application.

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How does the design process work at Raiffeisen Bank?

The design process at Raiffeisen Bank is highly collaborative and user-focused. As a Product Designer, you will closely work within a Product Team, engaging in discovery processes and articulating your design decisions clearly. You'll participate in user research to gather insights that inform your designs, ensuring that every solution you create is tailored to meet genuine user needs.

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What benefits can I expect as a Product Designer at Raiffeisen Bank?

Raiffeisen Bank offers a variety of benefits to its Product Designers, including a competitive salary with annual bonuses, a comprehensive social package that features official employment, 28 days of paid leave, and wellbeing programs such as medical insurance. Additionally, employees benefit from ongoing training and development opportunities, ensuring that you continue to grow in your professional journey.

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Why is working at Raiffeisen Bank appealing for Product Designers?

Working as a Product Designer at Raiffeisen Bank is appealing due to the bank's commitment to design excellence and innovation. You'll join a passionate team that values creativity and input, participate in exciting design transformation initiatives, and directly impact the user experience of over 2.7 million clients. Plus, the culture of support and community fosters both personal and professional growth.

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Common Interview Questions for Product Designer
Can you describe your design process as a Product Designer?

When discussing your design process, highlight how you gather user insights through research, articulate your ideas, and iterate based on feedback. Include examples demonstrating your use of wireframing and prototyping tools, such as Figma, and how these have helped you create user-centric designs.

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How do you handle conflicting feedback on a design project?

Discuss your approach to managing feedback by emphasizing collaboration and open communication. Share examples of how you resolve conflicts by seeking to understand the underlying concerns, making data-informed decisions, and reaching consensus among stakeholders.

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What tools do you utilize for prototyping and design at Raiffeisen Bank?

Mention your proficiency with tools like Figma for both prototyping and collaborative design processes. Explain how you leverage these tools to create interactive prototypes that effectively communicate your design vision to stakeholders.

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Can you share an experience where user research significantly changed your design?

Prepare an anecdote about a project where user research led you to rethink your design approach. Explain how you conducted the research, the specific findings, and how those insights translated into improved design outcomes that better addressed user needs.

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What are the key principles of Human-Centered design you follow?

Discuss key principles such as empathy, user involvement, and iterative design. Provide examples of how you have implemented these principles in previous projects, focusing on how they enhance user experiences.

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How do you stay current on design trends and best practices?

Share your methods for keeping abreast of design trends, such as following design blogs, participating in online forums, or attending webinars and conferences. Mention how this knowledge influences your work and enhances your design solutions.

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Describe a challenging project you've worked on as a Product Designer.

Discuss a specific project where you faced significant challenges. Highlight how you tackled those challenges, whether through innovative design thinking, effective communication, or adapting to unexpected changes, and what the ultimate results were.

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What role does collaboration play in the design process?

Emphasize the importance of collaboration in your design process. Discuss how working closely with other team members, like developers and product managers, helps create cohesive designs that meet both user and technical requirements.

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How do you measure the success of your designs?

Talk about various metrics you utilize to measure success, including user feedback, usability testing outcomes, and engagement analytics. Discuss how you incorporate these metrics into iterative design refinements.

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Can you provide an example of how you've incorporated feedback from users into your design?

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Established in 1992, Raiffeisen Bank Aval is a commercial financial institution offering a range of banking services. It is headquartered in Kyiv, Ukraine and is part of the Raiffeisen Bank International AG Group.

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DATE POSTED
February 19, 2025

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