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Business Development Manager Malta

RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Malta or Sicily, Italy.

Job Responsibilities

  • Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
  • Sign up new partners (tour operators, travel agencies, travel management companies, OTAs) and provide them with extended training of our system;
  • Build and maintain a strong, long-lasting relationship with new and existing partners;
  • Account management of an assigned portfolio of partners, including the first level of support;
  • Follow-up with existing partners to provide system training and identify the ways to improve the cooperation;
  • Prepare, execute and manage the commercial deals with the partners, including the execution of required document flow and technical setup;
  • Control of compliance with commercial conditions by partners, including the payment flow;
  • Spend approximately 40-50% of your working time on business trips, including meetings with clients, industry events, and other business-related events;
  • Provide market & competitive environment analysis;
  • Provide regular comprehensive reporting through CRM and internal systems; 
  • Initiate API deals with potential and existing partners.
  • Relevant Experience. Minimum of 2 years of successful experience in the full sales life cycle within the travel industry, with a focus on business development and account management of B2B companies;
  • Market Knowledge. In-depth understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs);
  • Language knowledge. Fluent in English;
  • Travel Requirements. Up to 50% of travel time may be required;
  • Analytical Skills. Used to data-driven decision-making, metrics-driven and good with numbers;
  • Personal Skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer;
  • International Mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
  • Competence in API technology deals is a plus.
  • Flexible schedules and opportunity to work remotely;
  • Ambitious and supportive team who love what they do, appreciate each other, and grow together;
  • Internal programs for adaptation and training, development of soft skills, and leadership abilities;
  • Partial compensation for participating in external training and conferences;
  • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world;
  • Corporate prices on hotels and travel services;
  • MyTime Day Off - an extra non-working day without loss of compensation.
What You Should Know About Business Development Manager Malta, RateHawk

Are you a dynamic and driven professional seeking an exciting opportunity as a Business Development Manager with RateHawk? At RateHawk, a part of the innovative Emerging Travel Group, we’re all about disrupting the travel industry to make it more accessible and rewarding. In this role, you'll be at the forefront of our sales initiatives, forging valuable partnerships with tour operators, travel agencies, and other B2B professionals. Your mission will be to not only expand our client base and enhance our presence in the local market but also to nurture lasting relationships with our partners. By implementing effective sales strategies and providing thorough training on our systems, you’ll ensure that our partners can thrive using our technology. With a good portion of your time spent traveling to meet clients and attend industry events, no two days will be the same! We're looking for someone with a strong background in sales within the travel sector, who is comfortable with data-driven decision-making and thrives in a fast-paced environment. If you're fluent in English, possess exceptional interpersonal skills, and are ready to contribute to a passionate team in an international setting, we want to hear from you. Join us in revolutionizing travel technology and creating value for clients around the globe!

Frequently Asked Questions (FAQs) for Business Development Manager Malta Role at RateHawk
What are the main responsibilities of a Business Development Manager at RateHawk?

As a Business Development Manager at RateHawk, your key responsibilities include developing and implementing effective sales strategies to meet targets, forging partnerships with tour operators and travel agencies, and maintaining relationships with existing partners. You will also be responsible for account management, providing training on our systems, and ensuring compliance with commercial conditions among partners.

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What qualifications are needed to be a Business Development Manager at RateHawk?

To qualify for the Business Development Manager position at RateHawk, you should have a minimum of 2 years of successful experience in sales within the travel industry, particularly in business development. An in-depth understanding of the B2B travel market is crucial, along with fluency in English and strong analytical skills. Experience with API technology deals is a plus.

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Does the Business Development Manager role at RateHawk require travel?

Yes, the Business Development Manager role at RateHawk involves significant travel, with up to 50% of your working time dedicated to meetings with clients and attending industry events. This travel is essential for building and maintaining partnerships.

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What skills are essential for a successful Business Development Manager at RateHawk?

Successful candidates for the Business Development Manager position at RateHawk should exhibit strong personal skills including being proactive, motivated, and results-oriented. Additionally, excellent analytical skills and the ability to work across various cultural contexts are vital for success in this roles, given the international scope of our operations.

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What benefits does RateHawk offer to its Business Development Managers?

RateHawk offers a range of benefits for its Business Development Managers including flexible schedules, the opportunity to work remotely, and support for professional development. Additional perks include partial compensation for external training, access to corporate English classes, and corporate pricing on hotels and travel services.

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Common Interview Questions for Business Development Manager Malta
What strategies would you implement to increase partnerships as a Business Development Manager?

To increase partnerships, I would focus on identifying key players in the local travel market and developing personalized outreach strategies. Building trust and showcasing the value of RateHawk’s technology would be paramount. Additionally, I’d leverage existing relationships to gain referrals and insights into potential partners.

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Can you explain the sales cycle you follow in your previous roles?

In my previous roles, I followed a comprehensive sales cycle that included lead generation, initial outreach, needs assessment, proposal delivery, follow-ups, and closing deals. This cycle emphasized relationship building and regular check-ins with partners to adapt our offerings to their evolving needs.

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How do you prioritize your tasks as a Business Development Manager?

I prioritize my tasks by assessing the impact and urgency of each item. Key accounts and potential high-revenue opportunities would take precedence, along with any necessary follow-ups that can enhance partner relations. Using CRM tools helps ensure I stay organized and efficient.

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Describe a challenging negotiation you faced and how you handled it.

In a previous role, I faced a challenging negotiation where the partner was hesitant about pricing. I approached this by thoroughly understanding their concerns, presenting alternative pricing models that provided them with more value, and ultimately reaching a mutually beneficial agreement.

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How do you handle conflicts with partners or clients?

Handling conflicts requires a calm and collaborative approach. I first listen to the partner's concerns, ensure I fully understand their perspective, and then work together to find a resolution that works for both parties. Maintaining open lines of communication is key.

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What tools do you use for reporting and tracking sales performance?

I utilize CRM tools such as Salesforce or similar platforms for tracking sales performance and reporting. These tools provide valuable insights into sales metrics and help streamline the communication and follow-up process with partners.

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How do you stay updated on travel industry trends?

I stay updated on travel industry trends by subscribing to industry publications, attending events and webinars, and actively engaging with professional networks. This helps me remain informed about innovations and challenges faced within the market.

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Can you discuss your experience with API technology deals?

I have experience collaborating with technical teams to facilitate API integrations between our platform and partners. Understanding the technical aspects not only helps in negotiations but also assures partners of the seamless connection between their systems and ours.

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What motivates you in a sales environment?

I am highly motivated by achieving targets and the satisfaction of helping partners succeed using our solutions. The fast-paced nature of sales, along with the challenge of meeting new clients, pushes me to continually strive for excellence.

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Why do you want to work for RateHawk as a Business Development Manager?

I am excited about the opportunity to work with RateHawk because of the innovative approach to travel technology. Being part of a team that values disruption in the industry aligns perfectly with my professional aspirations, and I see an opportunity to contribute meaningfully to its growth.

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RateHawk.com is an innovative B2B hotel booking engine developed by the Emerging Travel team. It is designed to be the ultimate day to day booking tool for travel professionals. We scan the globe for... the best accommodation providers, hand-pick ...

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Full-time, remote
DATE POSTED
December 29, 2024

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