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Senior Manager, Sales

Redox is on a mission to accelerate healthcare’s transformation with useful data. Redox accelerates the development and distribution of healthcare products with a full-service integration platform to securely and efficiently exchange healthcare data. With just one connection, data can be transmitted across a growing network of 7,300+ provider organizations and 240+ healthcare products. Redox connections serve tens of millions of patient records per day, leveraging a single data standard compatible with more than 90 electronic health record systems.


Opportunity & Impact

The Sr. Manager, Sales will play a critical leadership role in driving the growth of our business by developing and executing strategic sales initiatives for our core business segment. This role leads a team of high-performing sales representatives, fosters strong client relationships, and ensures predictable, scalable revenue growth across Mid-Market and SMB segments. Reporting directly to the VP of Sales, this role will collaborate cross-functionally to align on go-to-market strategies and deliver exceptional outcomes for the organization.


At our company, we prioritize not only achieving results but also aligning with our core values, emphasizing the importance of how goals are accomplished.


Job Responsibilities
  • Sales Strategy and Execution: Develop and execute comprehensive sales strategies to meet and exceed revenue targets. Analyze market trends, customer needs, and competitive landscapes to uncover growth opportunities. Collaborate on pricing models, product offerings, and packages to drive deeper market penetration.
  • Team Leadership: Recruit, coach, and mentor a high-performance sales team, building a results-oriented culture. Provide ongoing guidance and performance management, addressing high and low performers appropriately. Foster an environment of collaboration, inclusion, and continuous improvement to maximize team potential.
  • Client Relationship Management: Cultivate and maintain trusted relationships with key clients and strategic partners. Act as a trusted advisor by deeply understanding client needs and providing tailored solutions. Hold customers accountable for commitments and ensure their satisfaction and retention.
  • Sales Operations: Oversee the full sales process, from prospecting to closing, ensuring operational excellence. Utilize data-driven approaches to monitor performance, manage pipelines, and produce accurate forecasts. Partner with marketing, product, and other departments to align strategies and achieve business goals.
  • Forecasting and Reporting: Provide senior leadership with regular updates on sales performance, market trends, and competitor insights. Leverage financial and marketing metrics to guide decision-making and optimize outcomes.


Required Skills & Experience
  • 7+ years of experience in healthcare, with a proven track record of engaging with prospects and clients.
  • 3+ years of sales leadership experience, including managing and scaling high-performing teams.
  • Demonstrated success in achieving and exceeding revenue goals and quotas.
  • Strong leadership, communication, and interpersonal skills with a bias for action and collaboration.
  • Expertise in using Salesforce or similar CRM platforms to manage pipelines and produce forecasts.
  • Strategic thinker with excellent problem-solving skills and adaptability in fast-paced environments.
  • Deep understanding of the healthcare industry, including SaaS and digital health solutions.


Preferred Skills & Experience
  • Experience selling SaaS solutions to digital health vendors.
  • Knowledge of healthcare integrations, such as Electronic Medical Records (EMRs).
  • Familiarity with tools like Outreach, LinkedIn Sales Navigator, and Slack.


Software Platform/Tools
  • Required: Strong Salesforce or other CRM experience
  • Preferred: Outreach, LinkedIn Sales Navigator, and Slack
  • Tech-savvy user of mobile, internet, and software applications


$139,000 - $165,000 a year
Compensation:  The base salary range for this position is expected to be between $139,000 - 165,000 per year. Certain positions within the Customer Success, Partnerships, Sales, and Solutions Engineering function may be eligible for incentive compensation such as bonuses or commissions. *The base salary range is subject to change and may be modified in the future. The actual offer may vary depending on multiple factors unique to each candidate, including but not limited to the level of job-related knowledge, skills, qualifications, education/certification, and interview assessment.

Please note that the compensation details listed above reflect the base salary only, and do not include incentive pay, equity, or benefits. Redox offers a total rewards package that includes stock options and employee benefits for full-time employees. Our total rewards package includes the following: 

Benefits & Perks
• 100% remote first culture (must be based in the US)
• Unlimited Flexible Time Off
• 15+ Observed Holidays
• Rest & R^Charge days (guaranteed a 3-day weekend each month)
• R^Charge (6 weeks paid sabbatical + stipend) 
• 401k match 50% for up to 8% on Day 1
• Medical/Dental/Vision Benefits on Day 1
• HSA & FSA, Life, Disability, Medical Travel & Employee Assistance Program
• Paid Parental Leave (16 weeks)
• Productivity Stipend & Wellness Fund
• Redox Issued MacBook
• Virtual and/or in-person Team & Company Events
• Stock Options
• Employee Referral Bonus Program 
• Recognized as  CB Insights Top 150 Most Promising Digital Health Startups in the WORLD & named Top 10 Trending Startups for 2022 Health-Tech companies on Wellfound (formerly AngelList Talent)

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. https://hbr.org/2014/08/why-women-dont-apply-for-jobs-unless-theyre-100-qualified


About Redox - Take a look here: https://youtu.be/4OjENXR6UXA


What We Do

Healthcare organizations and technology vendors connect to Redox once, then authorize what data they send to and receive from partners through a centralized hub. Redox's cloud-based platform is vendor and standards-agnostic and enables the secure and efficient exchange of healthcare data.


This approach eradicates the need for point-to-point integrations and accelerates the discovery, adoption, and distribution of patient and provider-facing technology solutions. With hundreds of healthcare organizations and technology vendors exchanging data today, Redox represents the largest interoperable network in healthcare. Learn how you can leverage the Redox platform at www.redoxengine.com.


Other Stuff About Us

Redox is an EEO company. We fully support the diversity of our team. As part of our ongoing work to build more diverse teams at Redox, you will be asked to complete a voluntary EEO survey when applying. This survey is anonymous, we cannot link your application record with your survey responses. We request that you complete this voluntary survey as we run monthly reports for each team which provides data for diversity in terms of gender and ethnic background in our Applicants and our Hired Redoxers. We take this data very seriously and appreciate your willingness and time to complete this step in the process.


Successful candidates must be eligible to be employed in the U.S. and must reside & work in the continental U.S.


Thank you for your interest in Redox!


#LI-TA1

Average salary estimate

$152000 / YEARLY (est.)
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$139000K
$165000K

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What You Should Know About Senior Manager, Sales, Redox

Are you ready to make a significant impact in healthcare? Redox is on the lookout for a Senior Manager, Sales to join our dynamic team. We are dedicated to revolutionizing the way healthcare data is accessed and exchanged, and we believe that your leadership skills can help us drive that mission forward! In this remote position, you will lead a high-performing sales team, developing and executing strategic initiatives tailored for the Mid-Market and SMB segments. Your ability to analyze market trends and identify growth opportunities will be crucial as you foster relationships with key clients and ensure predictable revenue growth. Collaboration is at the heart of what we do, and you’ll be working closely with the VP of Sales and other departments to align on go-to-market strategies that deliver exceptional outcomes. Not only will you be responsible for defining our sales strategy, but you'll also build a results-oriented culture that encourages ongoing team improvement and performance management. At Redox, we understand that achieving business goals is just as important as how we achieve them, aligning our core values with every decision. With a competitive compensation package and an expansive remote-first culture, including unlimited flexible time off and generous benefits, why wait? Become a part of a company that is recognized for its innovative approach and commitment to diversity. Join Redox and be a part of our mission to transform healthcare through data!

Frequently Asked Questions (FAQs) for Senior Manager, Sales Role at Redox
What are the responsibilities of the Senior Manager, Sales at Redox?

The Senior Manager, Sales at Redox will be responsible for developing and executing sales strategies aimed at meeting revenue targets, leading a high-performing sales team, managing client relationships, and overseeing the sales process from prospecting to closing. They will collaborate with cross-functional teams to align strategies and will have a pivotal role in driving growth in Mid-Market and SMB segments.

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What qualifications are required for the Senior Manager, Sales in a remote role at Redox?

Candidates for the Senior Manager, Sales position at Redox should have over 7 years of experience in healthcare, with a proven record in sales leadership roles. A background in managing high-performing teams and a solid understanding of healthcare integrations, particularly SaaS solutions, will also be beneficial.

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How does Redox support its employees in the Senior Manager, Sales role?

Redox offers an extensive total rewards package that includes competitive base salary, stock options, unlimited flexible time off, and comprehensive benefits from day one. Employees are also supported with professional development opportunities and a culture that promotes diversity and inclusion.

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What tools and platforms should a Senior Manager, Sales at Redox be familiar with?

Candidates for the Senior Manager, Sales role at Redox should be tech-savvy, particularly with Salesforce or similar CRM platforms to manage pipelines and produce forecasts. Familiarity with tools like Outreach, LinkedIn Sales Navigator, and Slack would also be advantageous for effective communication and sales operations.

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What makes Redox a remarkable company to work for as a Senior Manager, Sales?

Redox has been recognized as one of the Top 150 Most Promising Digital Health Startups globally. Our commitment to innovation in healthcare data exchange, combined with a strong emphasis on employee well-being, inclusive culture, and professional growth, makes it a fantastic environment for a Senior Manager, Sales looking to make a real difference in healthcare.

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Common Interview Questions for Senior Manager, Sales
How would you develop a sales strategy for Redox?

In answering this question, highlight your analytical skills by discussing how you would assess market trends, client needs, and competitor landscapes. Emphasize collaboration with cross-functional teams and show how you can adapt strategies based on real-time data.

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Can you share an experience where you led a sales team to success?

Focus on a specific example where you successfully managed a sales team. Discuss your approach to motivation, the strategies you implemented, and the measurable impact you had on revenue or team performance.

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What approach would you take to manage client relationships effectively?

Explain how you prioritize understanding client needs and building trust. Consider discussing techniques for accountability, how you maintain open communication, and your experience in creating tailored solutions to meet client expectations.

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What tools do you prefer for pipeline management and forecasting?

Discuss your familiarity with specific CRM platforms like Salesforce. Share insights on how you've used these tools to drive results, manage sales teams, and improve forecasting accuracy.

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How do you handle performance management within your team?

Describe your approach to coaching and mentoring. Discuss how you use data-driven metrics to motivate high performers and help low performers improve, emphasizing collaboration and inclusivity.

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What do you know about Redox's impact on healthcare data exchange?

Demonstrate your knowledge of Redox by summarizing its mission and the significance of its platform in enhancing interoperability in healthcare. Mention its unique position as a leader in the healthcare integration space.

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Can you provide an example of a challenging sales situation you faced?

Select a challenging sales scenario and elaborate on how you navigated it, the strategies you employed, and what you learned from the experience. Showcase resilience and problem-solving skills.

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How do you keep up with industry trends in healthcare and sales?

Discuss the sources of information you rely on, such as industry reports, webinars, or professional networks. Talk about the importance of continuous learning and how you apply knowledge to your sales strategies.

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What characteristics do you believe are essential in a successful sales team?

Outline key qualities such as adaptability, collaboration, motivation, and effective communication. Share your thoughts on fostering these characteristics within a team environment.

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Why do you want to work as a Senior Manager, Sales at Redox?

Share your passion for healthcare and how Redox's mission aligns with your values. Talk about the drive to lead a talented sales team in a company recognized for innovation and dedication to transforming data exchange in the healthcare sector.

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Founded in 2014, in Madison, Wisconsin, Redox exists to improve healthcare by uniting patients and providers through easily accessible technology. By accelerating the development and distribution of healthcare software solutions with a full-servic...

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Full-time, remote
DATE POSTED
January 10, 2025

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