Assistant Manager - REEDS Jewelers, Market Commons NEW STORE OPENING

As an Assistant Manager at REEDS Jewelers, your primary responsibilities include inspiring team members to deliver exceptional customer service, managing the store's repair department, and assisting the Store Manager in overseeing overall store operations. You'll also play a critical role in scheduling, payroll, and helping to achieve sales goals, ensuring that the team operates efficiently and effectively within the store.

To apply for the Assistant Manager position at REEDS Jewelers, candidates should have a High School Diploma or an equivalent qualification, along with proven written and verbal communication skills. We value teamwork, so demonstrated teamwork experience is crucial. A minimum of one year of retail/customer service experience is required, and management experience is preferred. A passion for jewelry and comfort with technology can also enhance your application!

REEDS Jewelers is committed to the career growth of its employees, especially for Assistant Managers. This role is designed to prepare you for future advancement by providing exposure to the Store Manager’s daily responsibilities. You will gain experience in operational procedures while contributing to team development, coaching, and recruitment, which are essential aspects of growth within the company.

As an employee at REEDS Jewelers, you will enjoy a comprehensive compensation program. This includes health, dental, life, and long-term disability insurance, a 401k plan, and merchandise discounts. We also pride ourselves on being a smoke and drug-free workplace, which contributes to a healthier work environment for all staff.

Yes, being bilingual is a plus for the Assistant Manager position at REEDS Jewelers. Our diverse clientele means that the ability to communicate in multiple languages can enhance customer service and create a more inclusive shopping experience for all customers.

Handling difficult customers requires patience and understanding. Always listen to their concerns, empathize with their feelings, and reassure them that you are there to help. Be calm and professional, and work to provide a solution that addresses their issue while adhering to company policies.

Motivating a team involves clear communication, setting achievable goals, and recognizing accomplishments. Encouragement and positive reinforcement can boost morale. Organizing team-building activities can also foster a supportive work environment. Regular feedback sessions help in understanding individual motivations.

In managing store operations, I prioritize efficient processes. I work closely with team members to handle daily tasks, including inventory management, scheduling, and ensuring product displays meet standards. Regular training and performance evaluations help maintain high operational efficiency.

Customer service is at the heart of the Assistant Manager position. It sets the tone for the shopping experience, drives repeat business, and elevates brand loyalty. As an Assistant Manager, one must ensure that every associate is trained to provide exceptional service and build relationships with customers.

During busy periods, I prioritize tasks by assessing immediate customer needs and operational demands. Utilizing delegation and team strengths is key. I ensure that essential tasks are addressed first while maintaining a high level of service throughout the store.

Certainly! I led a project aimed at revamping store displays to enhance customer engagement. I involved the entire team in brainstorming sessions and gathered feedback. After implementation, we saw a notable increase in customer traffic and sales, showcasing the power of team collaboration.

I find motivation in the opportunity to support my team and see them succeed. Helping others achieve their goals and creating a positive shopping environment inspires me. Additionally, driving sales growth and improving customer satisfaction keeps me engaged and passionate.

Ensuring compliance involves clear training and consistent reinforcement. I regularly communicate expectations, provide resources for associates, and lead by example in adhering to policies. Periodic audits and reviews are also important to maintain accountability within the team.

I have hands-on experience in inventory management, where I regularly oversee stock levels, product organization, and loss prevention strategies. I utilize inventory management systems for accurate tracking and collaborate with the team to ensure timely restocks, maintaining optimal inventory levels.

I approach staff training by creating a comprehensive onboarding process, followed by continuous development opportunities. I believe in one-on-one coaching and group training sessions. Utilizing feedback helps tailor training to meet individual needs, fostering continuous growth within the team.