Account Executive, Commercial Sales - Akron, OH

As an Account Executive in Commercial Sales at Restaurant365, your primary responsibilities include introducing our innovative restaurant management platform to potential clients, primarily in groups of 1 to 8 locations. You will forge strong relationships with key decision-makers and leverage your sales expertise to drive results. In addition, you’ll keep up with industry trends and competitor movements to ensure that Restaurant365 stays ahead of the curve, thus shaping the strategic approaches employed in sales.

To qualify for the Account Executive role at Restaurant365, candidates should have a proven track record in sales and a strong ability to build and maintain professional relationships. Experience in the restaurant industry or familiarity with SaaS solutions is advantageous. Furthermore, we are looking for individuals who are driven, adaptable, and able to thrive in a dynamic sales environment to achieve great results.

At Restaurant365, we are dedicated to your professional growth as an Account Executive. We offer a nurturing environment that encourages learning and skill enhancement. Our culture promotes career development through ongoing training and access to industry insights, ensuring you have the tools and opportunities to reach new heights in your sales career.

The expected compensation range for the Account Executive position at Restaurant365 is between $156,000 and $181,000. However, actual pay will be determined by various factors including experience, skills, geographic location, and time in the role. We prioritize equitable pay and transparency in our compensation practices to ensure that our team feels valued.

Restaurant365 offers a comprehensive benefits package for Account Executives, which includes 100% paid medical benefits for employees, a 401k retirement plan with matching contributions, equity option grants, unlimited PTO, company holidays, and wellness initiatives designed to support your overall well-being. We strive to create a supportive work environment that empowers our team members.

To effectively approach a new sales opportunity as an Account Executive, begin by researching the prospective client’s needs and industry challenges. Tailor your pitch to address their specific issues, demonstrating how Restaurant365's solutions can enhance their operations. Building immediate rapport and understanding their priorities will help you forge a connection and gain trust.

When discussing challenges, pick a specific instance where you faced obstacles, such as a tough negotiation with budget constraints. Highlight how you used your problem-solving skills and adaptability to pivot your strategy, ultimately delivering value to the client while reaching your sales target, reinforcing your ability to handle pressure effectively.

Building relationships requires genuine interest in your clients. I prioritize frequent communication and follow-ups, and I strive to really listen to their needs. Personalizing interactions based on their specific goals and challenges shows commitment and builds trust. Over time, this nurturing approach leads to long-lasting partnerships and loyal clients.

I regularly read industry reports, subscribe to relevant newsletters, and engage with online forums and groups related to restaurant technology. Attending webinars and industry conferences is also invaluable, as they provide insights into emerging trends and competitor activities. Staying updated allows me to position Restaurant365 as a cutting-edge solution provider.

I'm motivated by the challenge of reaching and exceeding sales targets. The thrill of closing a deal and knowing that I'm helping a client improve their operations is incredibly rewarding. Additionally, I find motivation in the collaborative environment at Restaurant365 and the opportunity to continually learn and develop professionally.

Handling objections requires patience and the ability to empathize with the client’s concerns. I respond by carefully listening, validating their feelings, and asking clarifying questions to understand the root cause of their objections. Once I have clarity, I provide tailored responses and solutions that directly address their concerns, turning objections into opportunities.

Competition motivates me to innovate and differentiate our offerings. I continually analyze competitor strategies and ensure I’m well-equipped with knowledge about our unique selling points. Espousing the strengths of Restaurant365 while understanding potential competitive weaknesses allows me to position our solutions effectively during sales discussions.

A successful Account Executive must have strong interpersonal skills, a solid understanding of sales techniques, and the ability to quickly adapt to an ever-changing sales environment. Persistence and the drive to learn from every interaction and outcome are also crucial, as well as a passion for helping clients find solutions that positively impact their business.

My ideal customer journey starts with a personalized outreach that resonates with the prospect’s challenges. From there, I’d ideally engage them through well-structured discovery meetings that further uncover their needs. Following that, I would guide them smoothly through the sales process, providing continuous support to ensure they feel empowered to make an informed decision.

In a remote sales role, effective time management is crucial. I rely on setting clear daily goals and priorities, using tools for organization and scheduling meetings efficiently. Creating a structured routine that includes dedicated time for outreach, follow-ups, and strategy planning helps me stay focused and maximize productivity while working remotely.