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Senior Product Manager (VoiceHub - Viral Growth)

We’re so excited to have you on our team as we create the future of Rev.

As you know, our mission is to unlock the full power of human speech. Why? Because we believe in bridging the gap between individuals, communities, and global audiences, and fueling connections and experiences that drive meaningful change. Simply put … every voice deserves to be heard.  

We built the most accurate Speech-to-Text ASR in the world that surpasses our competitors across: 75 languages and counting; dialects; genders and subject matters. We did this because in a world where so much is said and yet so much goes unheard – we believe every perspective is not only valuable, but critical. And while that’s our technology, that is also our culture. 

We didn’t transform the speech technology space by following the status quo. We did it by bringing perspectives to the table that were different from ours, and ensuring they had the freedom and responsibility to create, innovate, and transform our product and how we serve our customer. As a part of the Rev team, the work that you will do will propel these efforts and continue to help us best serve our customers. 

It’s an exciting time to join Rev!

How will this role will Serve, Own and Grow at Rev: 

Are you a tech-savvy, AI-enthusiast ready to lead the charge on developing innovative products to transform how people communicate and capture insight from conversations, files,  and meetings? If so, we want you to join our team as the Senior Product Manager for our VoiceHub product!

Rev is building the world’s best automated speech recognition (ASR) platform to put accessible and affordable speech intelligence in the hands of every person on earth. The opportunities at Rev are huge, and the impact is massive. 

In this role, you'll be the driving force behind the product roadmap for driving our product led growth (PLG) motion for user acquisition and growth of our VoiceHub product. You'll work closely with a talented team of AI scientists, engineers, designers, and cross functional stakeholders to convert your strategy to drive virality with solutions that customers love to use and share with others.  You'll also collaborate with customers and partners to understand and convert their needs into product vision and roadmaps.

But that's not all – you'll also get the chance to flex your data analysis muscles by defining and tracking key performance indicators to drive product strategy. And when it comes to communication, you'll be the voice of the product, keeping stakeholders and customers informed of your product plans and progress.

Responsibilities:

  • Understand how users interact with the product to identify key moments or features that can be leveraged to increase sharing behavior.

  • Prioritize product development roadmap based on features that directly impact product usage and K-factor improvement.

  • Use data analytics to identify trends, measure the impact of referral initiatives, and make data-backed adjustments to product features and marketing strategies.

  • Attend customer and stakeholder meetings on a regular basis to solicit feedback, gather requirements and validate product priorities.

  • Collaborate with Designer to create simple, efficient and beautiful user interfaces that increase product usability and user retention.

  • Define goals and drive results by evaluating market trends, customer feedback, and performing retrospective analysis of your product’s business performance.

  • Make formative decisions on what needs to be built, how we should prioritize investments, and the technical definition of the product.

  • Write clear, detailed, and thorough user stories and product specifications.

  • Collaborate with marketing teams to design and optimize user acquisition campaigns that maximize the potential for viral growth..

Qualifications:

  • A bachelor's degree in a relevant field (e.g., computer science, engineering, business).

  • 5+ years of experience in product management, with a focus on building high growth products using product led growth strategies.

  • Deep understanding of human psychology and motivations to drive product usage and organic sharing behavior.

  • Ability to design product features that naturally encourage user engagement.

  • Proficiency in analyzing user data to identify patterns, measure the effectiveness of referral programs, and calculate K-factor.

  • Ability to balance technical delivery and business outcome achievement.

  • Effective communication and collaboration with marketing, engineering, and other teams to execute viral growth strategies.

  • A thought leader in product management principles, frameworks and processes that has the ability to think strategically, and drive tactical product management execution.

 #LI-Hybrid

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What You Should Know About Senior Product Manager (VoiceHub - Viral Growth), Rev

We’re thrilled to introduce you to an exciting opportunity as a Senior Product Manager at VoiceHub! At Rev, our mission is to unlock the full potential of human speech, bridging gaps between communities while ensuring everyone's voice is heard. If you're a tech-savvy individual with a passion for AI, you’ll fit right in as you lead our innovative product, VoiceHub. In this role, you will not only drive our product strategy but also create and enhance functionality that captivates and engages users. You’ll collaborate with top-notch AI scientists, engineers, and designers to turn insights into actionable roadmaps that optimize virality and user acquisition. With your keen analytical skills, you'll define and track key performance indicators, adjusting strategies based on user engagement and product performance. Your ability to join user feedback with data analysis will help shape the future of our Speech-to-Text ASR technology. Think of yourself as the voice of the product, keeping internal stakeholders and customers invested in our growth. With a dynamic team behind you and the chance to make a significant impact on how people communicate globally, this position at Rev is a thrilling place to propel your career forward. Join us at this transformative moment where you can serve, own, and grow while making a real difference in digital communication!

Frequently Asked Questions (FAQs) for Senior Product Manager (VoiceHub - Viral Growth) Role at Rev
What are the key responsibilities of a Senior Product Manager at VoiceHub?

As a Senior Product Manager at VoiceHub, your primary responsibilities will include developing the product roadmap for our VoiceHub product, leveraging insights from user interactions to enhance sharing behavior, and collaborating with cross-functional teams to implement growth strategies. You'll also analyze data to measure product performance and make strategic adjustments to drive user engagement and retention.

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What qualifications do I need to apply for the Senior Product Manager position at VoiceHub?

To apply for the Senior Product Manager role at VoiceHub, you should have a bachelor’s degree in a relevant field such as computer science, engineering, or business. Additionally, at least 5 years of product management experience, with a focus on product led growth strategies, is required. A strong understanding of user psychology and successful product engagement techniques will also be advantageous.

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How does VoiceHub measure the success of its products?

At VoiceHub, success is measured through performance indicators that reflect user engagement, retention, and referral rates. As the Senior Product Manager, you will analyze user data to track these metrics and make evidence-based decisions that enhance the user experience and drive product improvements.

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What kind of team will I be working with as a Senior Product Manager at VoiceHub?

As a Senior Product Manager at VoiceHub, you will work alongside a talented and diverse team, including AI scientists, engineers, and designers. This collaborative environment fosters innovation, enabling you to leverage various expertise to create products that captivate users and drive organic growth.

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What role does customer feedback play in product development at VoiceHub?

Customer feedback is integral to product development at VoiceHub. As a Senior Product Manager, you will regularly engage with customers and stakeholders to solicit feedback, gather requirements, and validate product priorities. This collaborative approach ensures our solutions meet user needs and enhances overall satisfaction.

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Common Interview Questions for Senior Product Manager (VoiceHub - Viral Growth)
Can you describe your product management experience and how it relates to the role at VoiceHub?

When answering this question, focus on specific experiences that highlight your product management skills. Discuss successful projects you've led, emphasizing your strategies for product growth and user engagement, and how those strategies align with VoiceHub's mission.

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How do you prioritize features in a product roadmap?

Explain your approach to prioritization, such as using data analytics combined with user feedback to assess market trends. Emphasize your ability to balance short-term needs and long-term goals to drive effective product management.

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What strategies do you employ to gain organic user referrals?

Discuss techniques you’ve implemented in past roles to drive user referrals, such as viral marketing campaigns or referral programs. Share examples of how you've assessed their effectiveness using key performance indicators.

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How do you approach user feedback in product development?

Detail your methodology for collecting and analyzing user feedback. Highlight your communication skills and how you integrate feedback into product development to enhance user experience.

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Can you provide an example of a successful product launch you managed?

Choose a product launch you are proud of, and explain your role throughout the process. Discuss how you collaborated with various teams, handled challenges, and ensured the product met user expectations and drove growth.

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What tools and methodologies do you use for product management?

Discuss specific tools like Jira, Trello, or Asana, along with methodologies such as Agile or Scrum, and how you've effectively utilized them to enhance efficiency in your product management processes.

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How do you keep up with the latest trends in product management and technology?

Explain your approach to continuous learning, whether through industry publications, networking opportunities, or professional development courses. Highlight why staying informed is important to your role as a product manager.

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How do you ensure effective communication across cross-functional teams?

Share strategies you've used to foster effective communication, such as regular meetings, updates, and collaborative platforms, and how this transparency aids in driving the product's success.

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What do you consider the most challenging aspect of being a Product Manager?

Reflect on a challenging experience in product management, such as handling conflicting priorities, and share how you navigated that situation while maintaining focus on delivering value to users.

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What motivates you to work in product management, especially at VoiceHub?

Articulate your passion for product management, emphasizing how the challenge of unlocking the potential of human speech through innovative solutions motivates you. Connect this to VoiceHub's mission and your desire to contribute to meaningful change.

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Rev is an American speech-to-text company based in San Francisco and Austin that provides closed captioning, subtitles, and transcription services.

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Full-time, hybrid
DATE POSTED
December 10, 2024

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