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Sr. Partnership Specialist (South-Central)

As a Sr. Partnership Specialist (Inside Sales) at Riverside, you will be the driving force behind empowering educators and transforming learning experiences in your territory (Texas/Central US). In this role, you'll connect with schools and districts, offering our innovative Clinical solutions that make a real difference. Through meaningful conversations and tailored approaches, you’ll help educational leaders find the right tools to achieve their unique goals. Working in a dynamic remote sales environment, you’ll use digital platforms to deliver impactful presentations, build lasting relationships, and create customized solutions that address the challenges educators face. Your passion for education and commitment to providing value-driven insights will positively influence the lives of students, teachers, and administrators and make a lasting difference in classrooms nationwide.

In this role, you will get to: 

  • Drive new business growth by securing new logos, expanding existing partnerships, and cross selling our innovative solutions to meet and exceed revenue targets. 
  • Cultivate a robust pipeline of opportunities ensuring a steady stream of upsell, cross-sell, new business and renewal opportunities. 
  • Expand your knowledge of Riverside clinical products by attending product training sessions and demonstrating proficiency in product presentations.
  • Develop and execute a strategic sales plan aligned with departmental objectives and monitor progress, making adjustments as needed to address shortfalls.
  • Collaborate with manager and schedule sales calls for web-based customer presentations, leading to new opportunities. 
  • Leverage cutting-edge CRM tools to capture, track, and analyze sales activities and pipeline data, driving smarter decision-making and customer insights.  

Disclaimer 

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

  • Bachelor's degree and 1+ years in Clinical Sales, EdTech Sales with a Special Education or Psychology background preferred.
  • Organized and detail-oriented with strong time management skills.
  • Skilled at building rapport with customers through effective communication and relationship-building.
  • Highly motivated and goal-driven, with a focus on up-selling and cross-selling opportunities.
  • Proficient in delivering web-based presentations and utilizing PowerPoint for impactful sales engagements.
  • Collaborative and able to work across departments to achieve sales goals.
  • Competent in using CRM systems like HubSpot and Excel, including pivot tables, to analyze and report sales data. 

Physical Requirements:

  • Remote
  • Up to 5% travel
  • Must be based in the Eastern Time Zone
  • May require extended periods of stationary work (sitting or standing)
  • Medical, Dental, and Vision plans  
  • Company paid basic life and AD&D insurance  
  • Company paid short-term and long-term disability  
  • Supplemental life insurance options  
  • Company paid Employee Assistance Program (EAP)  
  • Retirement plan with discretionary company matching  
  • Flexible Spending Account (FSA) and Health Savings Account (HSA) options  
  • Premium subscription to Calm for employee and dependents 
  • Company paid time off (PTO)  
  • 13 named holidays, 2 floating holidays, and 4 early-release half days 
  • Quarterly Focus Days
  • Flexible work arrangements
  • Work-from-home expense reimbursement  
  • Tuition Reimbursement Program  
  • Company orientation and 30/60/90 Day Onboarding 

Who is Riverside Insights? Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent.  

Why Join Our Team?   At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you. 

Riverside Insights is an Equal-opportunity Employer:  Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion:  At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. 

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work. 

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What You Should Know About Sr. Partnership Specialist (South-Central), Riverside Insights

Are you ready to make a meaningful impact in education? As a Sr. Partnership Specialist (Inside Sales) at Riverside, you will become a vital part of empowering educators and transforming learning experiences across Texas and the Central US. In this exciting remote role, you’ll leverage your skills to connect with schools and districts, showcasing our innovative Clinical solutions designed to truly enhance learning. Your days will be filled with dynamic conversations as you tailor your approach to help educational leaders discover the right tools for their unique goals. You’ll be driving new business growth while nurturing existing partnerships, all within a supportive and fast-paced environment. Your passion for education will shine as you deliver engaging presentations and create customized solutions for the challenges educators face. By staying organized and focused, you’ll cultivate a robust pipeline of opportunities and collaborate with your manager to strategize on sales plans. Plus, with the chance to expand your knowledge through training sessions on Riverside’s clinical products, your expertise will continually grow. If you’re driven by results, enjoy building relationships, and are keen on leveraging tools like HubSpot and Excel to analyze sales data, then this role is the perfect fit for you! Join us in this mission to elevate educational experiences and make a lasting difference in classrooms nationwide.

Frequently Asked Questions (FAQs) for Sr. Partnership Specialist (South-Central) Role at Riverside Insights
What are the primary responsibilities of a Sr. Partnership Specialist at Riverside?

As a Sr. Partnership Specialist at Riverside, your primary responsibilities will include driving business growth by securing new partnerships, expanding existing ones, and cross-selling our clinical solutions. You'll be focused on building relationships with educators and presenting tailored solutions that help them achieve their goals. Additionally, you'll work on maintaining a robust sales pipeline and collaborating on strategic sales plans while using digital platforms for impactful presentations.

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What qualifications do I need to become a Sr. Partnership Specialist at Riverside?

To qualify for the Sr. Partnership Specialist position at Riverside, candidates are typically expected to have a Bachelor's degree alongside at least 1 year of experience in Clinical Sales or EdTech Sales, preferably with a background in Special Education or Psychology. Strong communication, relationship-building skills, and proficiency in delivering web-based presentations are also essential.

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How does Riverside support the professional growth of their Sr. Partnership Specialists?

Riverside is committed to the professional growth of its Sr. Partnership Specialists by offering continuous training on their clinical products and sales techniques. New hires benefit from a structured onboarding process, including 30/60/90 day plans and access to resources like a Tuition Reimbursement Program, which encourages ongoing skill enhancement and career development.

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What tools and systems will I use as a Sr. Partnership Specialist at Riverside?

In your role as a Sr. Partnership Specialist at Riverside, you'll utilize cutting-edge CRM tools, specifically HubSpot, to capture and analyze sales data. Additionally, knowledge of Excel for reporting and using PowerPoint for creating impactful presentations will be crucial in managing your sales activities and shaping your customer interactions.

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Is remote work possible for the Sr. Partnership Specialist position at Riverside?

Yes, the Sr. Partnership Specialist position at Riverside is designed for a remote work environment, offering flexibility in your schedule while you drive sales efforts from the comfort of your home. However, candidates should be based in the Eastern Time Zone to align with company operations.

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Common Interview Questions for Sr. Partnership Specialist (South-Central)
Can you describe your approach to building relationships with educational leaders?

To build strong relationships with educational leaders, I prioritize understanding their unique challenges and goals. I initiate conversations by asking open-ended questions to uncover their needs. By showing genuine interest and focusing on how our solutions can address their specific problems, I create a foundation of trust and collaboration.

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How do you handle objections from potential clients?

When faced with objections, I first listen carefully and empathize with the client's concerns. Then, I provide clear responses that address their specific issues, often sharing success stories or data that exemplify the effectiveness of our solutions. Maintaining a positive and problem-solving attitude is key to transforming objections into opportunities.

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What experience do you have with CRM systems?

I have extensive experience utilizing CRM systems like HubSpot for managing sales pipelines, tracking customer interactions, and analyzing performance metrics. I believe effective use of CRM tools is crucial for making data-driven decisions, optimizing sales strategies, and improving customer engagement.

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Describe a time you exceeded your sales targets.

In my previous role, I exceeded my sales targets by developing a comprehensive outreach strategy that included personalized follow-ups and tailored presentations. I identified key decision-makers in schools and engaged them with relevant solutions. By consistently nurturing these leads through thoughtful communication, I managed to surpass my quota by 30% within the quarter.

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What strategies do you use for effective web-based presentations?

For effective web-based presentations, I focus on clear, engaging visuals and interactive elements. I start by outlining the key objectives and ensuring that I address the specific needs of my audience. Incorporating questions or polls during the presentation helps keep engagement levels high, while summarizing key points at the end reinforces the message.

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How do you stay organized in managing multiple client accounts?

I utilize a combination of task management tools and calendar scheduling to stay organized. I prioritize tasks based on urgency and importance, ensuring I allocate time for each account's specific needs. Regular reminders and scheduled reviews of my CRM data help me stay on track and responsive to client requests.

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Why are you interested in working for Riverside Insights?

I am drawn to Riverside Insights because of its mission to improve educational outcomes and the focus on innovation in clinical solutions. The opportunity to work in a progressive team that values collaboration and personal growth aligns perfectly with my career goals. I am excited about the prospect of making a positive impact on educators and students alike.

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Can you give an example of a successful cross-selling experience?

In a prior position, I successfully cross-sold additional services by first understanding the needs of a client who was already using one of our main products. I presented complementary solutions that would enhance their existing purchase, highlighting how this can optimize their overall outcomes. This resulted in a 40% increase in their spending and strengthened our partnership.

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How do you prioritize your sales pipeline?

I prioritize my sales pipeline by evaluating each lead's potential value and stage in the sales process. Using a combination of scoring criteria and CRM analytics, I focus my efforts on high-potential opportunities while ensuring that I don't neglect nurturing warmer leads. Regular reviews of my pipeline help me adjust my strategies as needed.

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What key performance indicators do you track in your sales role?

As a sales professional, I track key performance indicators such as number of new leads generated, conversion rates, revenue growth, and client retention rates. By analyzing these metrics regularly, I can identify trends in my performance and adjust my strategies to ensure I meet or exceed my sales targets.

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Riverside Insights is a provider of educational and clinical assessments that play a key role in helping individuals elevate their learning potential by providing accurate and reliable data. The business is located in Itasca, Illinois.

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Full-time, remote
DATE POSTED
January 11, 2025

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