Senior Product Manager (Remote)

Remote in North America

About Rootly

At Rootly, we are a mission to be the go-to way companies respond when things go wrong, helping every organization be more reliable. We do this by building an industry leading incident management platform that allows companies around the world consistently and quickly resolve incidents. We are not simply transforming an industry, we are carving an entirely new +$B segment ourselves and need incredible talent to achieve this ambitious goal together.

Customers love Rootly. Some of the fastest growing companies around the world such as NVIDIA, Figma, Canva, Tripadvisor, Squarespace and more rely on Rootly to power their critical incident management process. They obsess over our delightful enterprise-ready platform and unique partnership model. See why our customers have reviewed us 5 stars on G2.

Investors love Rootly. We are backed by some of the most respected funds in the world from Y Combinator to operators like the CTO of Dropbox and GitHub. We'd be happy to disclose our entire funding and profitability picture live during the interview. As a culture we relentlessly put transparency first. We conduct monthly financial reviews as a team so everyone has a pulse on the health of the business and publish what we are building in our weekly changelog.

About the Role

We are seeking a passionate and results-driven Product Manager with a strong background in early-stage product development. As a Product Manager at Rootly, you will be a founding Product hire within the company and be a driving force behind the development and enhancement of our products here at Rootly. 

You will work closely with cross-functional teams to define product strategy, prioritize features, and ensure that our products meet the evolving needs of our clients and we expand and continue to grow. This is a great opportunity if you thrive in a fast-paced environment where velocity and innovation are paramount. 

You'll be responsible for:

• Championing the creation of a delightful user experience by identifying user flows that resonate with our target audience.
• Usability Enhancement: Continuously improve the usability of our product, using your expertise to make it more user-friendly and efficient.
• Creating clarity out of ambiguity and be able to make non-data driven decisions 
• Conducting thorough market research and competitive analysis to identify opportunities for product enhancements and market differentiation.
• Creating detailed product specifications, user stories, and other documentation to guide the development team.
• Building strong client relationships by actively seeking feedback and providing product updates, ensuring client satisfaction and retention.

The Ideal Candidate

• Bachelor's degree in Computer Science, Engineering, Business, or a related field. MBA or equivalent experience is a plus.
• Proven experience as a Product Manager in B2B SaaS, working with a technical product/dev tooling environment
• Experience working within an early stage startup environment.
• Strong technical background and understanding of SaaS architecture and development processes.
• Exceptional problem-solving skills and the ability to think analytically.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and clients.
• Proficiency in project management tools and methodologies.
• Data-driven mindset and experience in using data to inform product decisions.

Benefits

• Comprehensive medical, dental, and vision
• 3 weeks vacation + unlimited sick/mental health days + company-wide shutdown EOY
• M2 MacBook Pro of choice
• $1,000 for health and wellness
• $1,000 for home office
• $1,000 for visiting a teammate located in a different geography
• WeWork membership
• Weekly happy hour on Friday
• Learning and advancement budget at your discretion
• Annual retreat - at least once a year we gather together in person 🏝️
• Ground floor opportunity to be an early member of a fast growing venture-backed startup

Rootly is an equal opportunity employer. We aim to create an environment where every team member at Rootly feels like they belong so they can have a greater impact on our business and customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.