Senior Solution Architect - Dynamics 365

As a Senior Solution Architect - Dynamics 365 at Rotork, you'll play a vital role in supporting our DRIVE initiative. Your primary responsibilities will include being a point of contact for Enterprise Architecture, addressing solution-related queries from the IT function and project managers, and collaborating with diverse functional teams to ensure a cohesive understanding of solution changes. Additionally, you'll govern the architecture process, document system solutions, and analyze business requirements to align technology capabilities with business needs.

To excel as a Senior Solution Architect - Dynamics 365 at Rotork, candidates should ideally possess experience with D365 Customer Engagement and Finance & Supply Chain Management. Familiarity with Configure Price Quote solutions and product configurations is essential, along with a solid understanding of CRM/ERP systems and integration processes. Experience managing large technology projects and strategic planning will also be highly beneficial in this role.

The Senior Solution Architect - Dynamics 365 is integral to the success of Rotork's DRIVE initiative, acting as a governance figure across processes, platforms, and applications. This role involves ensuring that all solution deliverables are consolidated and reviewed, supporting architecture governance, and analyzing business requirements to ensure alignment with the capabilities of current and future technologies. Your expertise will directly influence how we achieve our business transformation goals.

A Senior Solution Architect - Dynamics 365 should have technical expertise in areas such as D365 Customer Engagement modules (Sales, Marketing, Customer Service) and Finance & Supply Chain Management. A sound understanding of product data management, document generation, and integrations between systems is critical. Additionally, experience with tools like Lasernet or Loftware can offer a competitive edge in effectively supporting Rotork's complex technical requirements.

At Rotork, the work culture for a Senior Solution Architect - Dynamics 365 is collaborative and forward-thinking, encouraging innovation and growth. With support from leadership and cross-functional teams, you will find an engaging and inclusive environment where your ideas and contributions are valued. As Rotork is undergoing significant transformations, your role will be pivotal in shaping processes and solutions that resonate throughout the organization.

When analyzing business requirements in previous projects, I adopt a structured approach. First, I engage stakeholders through interviews and workshops to gain a holistic understanding of their needs. I document the requirements clearly, ensuring that they align with the organization's strategic goals. Furthermore, I assess the current technology stack and identify gaps, offering solutions that enhance efficiency and address user expectations.

My experience with Dynamics 365 Customer Engagement spans multiple modules, including Sales and Marketing. I have successfully implemented solutions tailored to enhance customer interactions, utilizing features like automation and analytics to drive engagement. My hands-on experience with Customize Price Quote solutions ensures that I can develop complex quoting scenarios that meet various stakeholders' needs.

Effective solution governance requires a proactive approach. I establish clear guidelines and ensure compliance throughout the development process. Regular reviews and feedback loops with stakeholders are vital, as is the documentation of architectural decisions. This enables transparency and alignment, ensuring that all parties are aware of the intended direction and any changes to scope or objectives.

In a challenging project where I had to integrate several legacy systems into Dynamics 365, I initiated by mapping out all existing processes and identifying pain points. I worked closely with the team to develop a phased migration strategy that minimized disruption. Regular communication with all stakeholders ensured alignment and maintained focus on delivering a solution that met business objectives.

Successful integration between Dynamics 365 CE and Finance & SCM involves several key considerations. First, it's essential to ensure data consistency and accuracy across systems. This includes mapping fields and establishing data flows. Second, understanding the business processes underlying both systems is crucial. Collaborative workshops with key stakeholders can uncover challenges and ensure that integrations provide real value to users.

To stay updated with the latest trends in Dynamics 365 and solution architecture, I actively participate in relevant webinars, online courses, and industry forums. Networking with other professionals in the field also helps me exchange insights and best practices. Additionally, I regularly review documentation and updates from Microsoft to ensure I am leveraging the latest features and capabilities effectively.

When managing multiple projects, I prioritize tasks based on their strategic importance and deadlines. I utilize project management tools to stay organized and ensure visibility into each project’s progress. Regular check-ins with stakeholders help in adjusting priorities if needed, ensuring that critical deliverables are met while maintaining quality across all initiatives.

Communication is fundamentally critical to a project's success. It fosters collaboration and enhances understanding among all stakeholders involved. By establishing clear communication channels, I ensure that all team members are updated on project progress, changes, and expectations. Regular updates and feedback sessions also help in identifying potential issues early and maintaining alignment with business objectives.

In a Dynamics 365 project, essential documentation includes a comprehensive solution blueprint detailing system architecture and integrations, a requirements specification document capturing stakeholder needs, and a design document outlining the technical solution. Additionally, user guides and training materials are crucial for ensuring successful adoption and utility of the implemented system.

To ensure that my solutions align with business objectives, I engage with key stakeholders and project sponsors right from the initial planning phase. By understanding their goals and priorities, I can tailor solutions that not only meet their needs but also support the organization's long-term strategy. Regular reviews and checkpoints throughout the project lifecycle also ensure ongoing alignment and enable adjustments as necessary.