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Legal Operations Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula is hiring its first Legal Operations Manager to enhance the efficiency of the Legal Department and ensure that the company is prepared to meet its anticipated growth head-on.  The Legal Operations Manager will be responsible for establishing and owning creative processes to manage legal intake, reduce legal spend, and resolve friction that might slow operations.  This person will have a particular stake in the onboarding of Rula’s new Contract Lifecycle Management system and will also be responsible for entity maintenance, corporate and medical registrations, and other operational processes.  The Legal Operations Manager will be a vital member of the Legal Department and will report to the Head of Legal / Corporate.

Required Qualifications

  • 3-5 years in business operational and/or project management roles

  • Experience working in high-growth, fast-paced corporate environments

  • Experience working on cross-functional teams

  • Experience in devising systems and processes for business departments (Legal or otherwise) 

Preferred Qualifications

  • Direct experience implementing and managing a Contract Lifecycle Management (CLM) system.

  • Specific experience performing a similar role for a legal department, either in-house or in a law firm.

  • Pro-active and creative outlook and style.  Excellent communicator.

  • Paralegal (or similar) experience, contract negotiation experience

  • Experience with regulatory and/or corporate filings

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

We're serious about your well-being! As part of our team, full-time employees receive:

  • 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

  • Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

  • Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

  • 401(k) plan access: Start saving for your future

  • Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

  • Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

  • Employee Assistance Program (EAP): Support for your mental and physical health

  • New hire home office stipend: Set up your workspace for success

  • Quarterly department stipend: Fund team-building activities or in-person gatherings

  • Wellness events and lunch & learns: Explore a variety of engaging topics

  • Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

  • Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.

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What You Should Know About Legal Operations Manager (Remote), Rula

At Rula, we are on a mission to revolutionize mental health care and improve the lives of individuals facing mental health challenges. We're looking for a passionate and experienced Legal Operations Manager to join our dynamic team in Los Angeles, working remotely. In this pivotal role, you'll enhance the efficiency of the Legal Department while laying the groundwork for the company's anticipated growth. Your responsibilities will touch on a variety of creative processes, from managing legal intake to cutting legal expenses and streamlining operations. You'll play a key role in onboarding Rula's new Contract Lifecycle Management system and ensuring our entity maintenance and corporate registrations are seamless. With 3-5 years in business operations or project management, particularly in fast-paced environments, you’ll at times navigate cross-functional teams to devise innovative systems that empower our legal operations. We're excited about candidates who bring a proactive mindset and exceptional communication skills, as your contributions will ensure that our legal practices meet the highest standards. If you have paralegal experience or direct involvement with regulatory filings, that's a bonus! We prioritize your well-being with a remote working environment, great pay and benefits, and a commitment to your personal and professional growth. Join us at Rula and help us create a world where mental health is a priority for all!

Frequently Asked Questions (FAQs) for Legal Operations Manager (Remote) Role at Rula
What are the main responsibilities of the Legal Operations Manager at Rula?

As the Legal Operations Manager at Rula, you will be responsible for enhancing the efficiency of the Legal Department. This includes managing legal intake, reducing legal expenditures, resolving operational friction, and overseeing the implementation of a Contract Lifecycle Management system. Your role will also involve corporate registrations and entity maintenance, aiming to streamline processes within the legal framework of the company.

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What qualifications do I need to apply for the Legal Operations Manager position at Rula?

To apply for the Legal Operations Manager role at Rula, you should have 3-5 years of experience in business operations or project management, ideally within high-growth corporate environments. Experience in managing systems and processes, especially for a legal department, is essential. Familiarity with Contract Lifecycle Management systems and a proactive, communicative approach will also enhance your candidacy.

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Is previous legal experience required for the Legal Operations Manager role at Rula?

While direct legal experience is preferred for the Legal Operations Manager role at Rula, it is not mandatory. Having a background as a paralegal or in contract negotiation can strengthen your application, but Rula encourages candidates with diverse experiences and skills to apply! What matters most is your capability to enhance legal operations effectively.

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What is the work environment like for the Legal Operations Manager at Rula?

The Legal Operations Manager at Rula will enjoy a fully remote work environment, supporting a healthy work-life balance. Rula values the well-being of its employees and offers flexible working hours, comprehensive health benefits, and generous time-off policies to help you achieve both personal and professional goals.

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How does Rula support employee well-being for the Legal Operations Manager?

At Rula, employee well-being is a priority. As a Legal Operations Manager, you will benefit from various programs, including a robust Employee Assistance Program, generous paid parental leave, and wellness events. Additionally, Rula offers flexible remote working options and a home office stipend to ensure your workspace is conducive to productivity and health.

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Common Interview Questions for Legal Operations Manager (Remote)
What strategies will you employ to manage legal operational processes at Rula?

When addressing this question, emphasize your experience with process improvement and how you plan to implement efficient systems tailored to Rula's needs. Cite examples of past successes in similar roles, highlighting your proactive approach and collaborative efforts with cross-functional teams.

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Can you describe your experience with Contract Lifecycle Management systems?

Make sure to discuss any specific CLM systems you've worked with and the role you played in their implementation and management. Incorporate your understanding of the benefits they bring to legal operations, demonstrating how your skills align with Rula's needs.

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How do you prioritize tasks when managing multiple legal projects?

In your response, articulate a methodical approach to prioritizing tasks, such as assessing urgency versus importance. Share tools or techniques you use for project management that ensure all legal operations run smoothly.

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How would you handle a conflict between legal compliance and business operations?

Addressing potential conflicts between legal and business needs requires diplomacy and strategic thinking. Discuss how you would consult legal guidelines while seeking a solution that supports business goals, highlighting your communication skills as essential for fostering collaboration.

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What role does communication play in legal operations management?

Emphasize that effective communication is essential, especially in legal operations, as it ensures all stakeholders are aligned and informed. Discuss how you plan to facilitate clear dialogue between legal, corporate, and other departments to enhance collaboration.

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Describe a time when you had to improve a process within a legal department.

Focus on a specific instance where you identified an inefficiency and took initiative to improve it. Discuss the impact of your actions on the team's performance and morale, and how you achieved buy-in from others.

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What skills do you think are vital for a successful Legal Operations Manager?

When answering this question, highlight key skills such as project management, communication, problem-solving, and analytical thinking. Discuss how each skill contributes to effective legal operations and can impact Rula's success.

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How do you stay informed about changing regulations that affect legal operations?

Share practices for staying current, such as subscribing to legal updates, participating in professional networks, or attending webinars. This illustrates your commitment to compliance and operational excellence.

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What do you think is the biggest challenge facing legal operations today?

Reflect on contemporary challenges like digital transformation, compliance, and cost control. Discuss your perspective on how these challenges impact legal operations and how you would address them creatively at Rula.

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How do you envision your first 90 days as a Legal Operations Manager at Rula?

Outline a clear plan for your initial period, focusing on understanding current processes, building relationships with team members, and identifying areas for improvement to ensure a smooth transition into the role.

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Rula's mission is to make mental healthcare work for everyone.

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Full-time, remote
DATE POSTED
December 19, 2024

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