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Senior Solution Architect

Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems so companies like PUMA, Spotify, Figma, Riot Games, and Skims can create amazing digital experiences for their customers.

Your team ensures that enterprise customers are successful and happy using Sanity. This means working closely with technical leaders at our customers to align their strategic goals with implementation details; facilitating brainstorming sessions between editors, designers, and developers; and helping developers make decisions for their unique business needs. 

In this role you will take ownership of your customer relationships and drive both internal and external conversations.  You'll also have the opportunity to learn more and develop expertise on the people side of technology.

What you would do:

  • Lead onboarding workshops that are customized to each customer’s needs and background.

  • Proactively develop relationships with technical and product stakeholders at our customers.

  • Meet regularly with technical customers to demonstrate how new features work for the customer’s specific needs, answer their questions, and help them plan their Sanity implementation.

  • Work with account managers to develop expansion opportunities at existing customers

  • Support the new account sales cycle through technical workshops and proof of concept development

  • Create and share examples to help customers understand concepts and implement more quickly

  • Develop and maintain guides and learning modules to address common topics

  • Develop and maintain plugins for common integrations and implementation patterns

  • Represent clients’ requests and requirements to the internal product team

  • Work with Support Engineering to work through customer challenges and unblock specific scenarios

  • Support marketing and product research teams to connect  with relevant customers and planning events and webinars


About you:

  • Based in: Remote in the United States or Canada

  • 3-5 years of experience in a software development role

  • Advanced experience with at least one of the following frameworks: React, Vue, Angular, Astro

  • Familiar with backend architecture and SaaS platform integrations

  • Experience with one of the following:

    • Implementing headless CMS

    • Implementing headless ecommerce

    • As a Solution Engineer or Solution Architect at a developer-focused SaaS

  • Outstanding communication skills, both verbally and in writing

  • Proven experience developing solutions with customers

  • Problem solving skills with a result oriented mindset

  • Exceptional organizational and time management skills

  • Structured with a strong attention to details

  • Bonus: experience in a B2B customer-facing role, such as consulting or account management

  • Bonus: you have used Sanity in production

Not sure you’re exactly what we’re looking for in this role? Apply anyway!

Apply to the position here!

What we can offer:

  • A highly-skilled, inspiring, and supportive team

  • Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth

  • A global, multi-culturally diverse group of colleagues and customers

  • Comprehensive health plans and perks

  • A healthy work-life balance that accommodates individual and family needs

  • Competitive salary and stock options program

Who we are:

Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business.

Backed by Netlify, Vercel, the founders of Twitter and Medium, Heroku’s ex-CEO, and leading VCs like ICONIQ Growth, Threshold Ventures, and Lead Edge Capital, Sanity is at the epicenter of the modern digital product development stack.

You can only build a great company with a great culture. Read about our values and join us in building a diverse and inclusive team.

Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, or gender identity.

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What You Should Know About Senior Solution Architect, Sanity

Sanity.io is in search of a passionate Senior Solution Architect to join our innovative team based in Atlanta! In this dynamic role, you will play a crucial part in helping enterprise clients utilize our cutting-edge content operating system. You’ll be the bridge between technical teams and client stakeholders, ensuring that their strategic objectives align perfectly with our platform's capabilities. Imagine leading customized onboarding workshops, brainstorming with creative editors, designers, and developers, and showcasing how new features cater to specific client needs! Your responsibilities will also involve nurturing relationships with technical and product stakeholders and collaborating closely with account managers to identify expansion opportunities. If you enjoy problem-solving and thrive on client interactions, this could be the perfect opportunity to leverage your skills in a fast-paced environment. You’ll also be able to develop expertise in the people side of technology, making a real difference in fostering strong client partnerships. At Sanity.io, we pride ourselves on our supportive and inspiring culture that promotes growth. With comprehensive health plans, a competitive salary, and a team that values diversity and inclusion, this position is all about paving the way for successful digital experiences. If you have 3-5 years of experience in software development, advanced knowledge of frameworks like React or Vue, and a strong communication skill set, we want to hear from you. So, ready to drive solutions and innovate with us?

Frequently Asked Questions (FAQs) for Senior Solution Architect Role at Sanity
What are the main responsibilities of a Senior Solution Architect at Sanity.io?

As a Senior Solution Architect at Sanity.io, you will be responsible for leading customized onboarding workshops, developing client relationships, and demonstrating new features to meet specific customer needs. Your role will include collaborating with internal and external teams, identifying expansion opportunities, and developing guides and learning modules for clients. Your impact will shape how enterprise customers experience and leverage our content operating system effectively.

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What qualifications does a Senior Solution Architect need at Sanity.io?

To qualify for the Senior Solution Architect position at Sanity.io, you should have 3-5 years of experience in a software development role, advanced expertise in frameworks such as React or Vue, and familiarity with backend architecture and SaaS platforms. Moreover, experience in implementing headless CMS or eCommerce solutions, along with excellent communication and problem-solving skills, is essential for this role.

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How does the Senior Solution Architect role at Sanity.io support customer success?

The Senior Solution Architect role at Sanity.io is pivotal in driving customer success. You will engage with technical leaders to align their strategic goals with the functionalities of our platform, proactively offering solutions tailored to their unique business needs. This encompasses regular meetings, onboarding sessions, and workshops that enhance the client experience, ultimately leading to greater satisfaction and retention.

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What is the work environment like for a Senior Solution Architect at Sanity.io?

The work environment for a Senior Solution Architect at Sanity.io is characterized by positivity, flexibility, and a trust-based approach. The company fosters a multi-culturally diverse team and emphasizes professional and personal growth, allowing you to thrive in a space that values innovation and collaboration. You'll find yourself in a supportive atmosphere that promotes a healthy work-life balance.

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Is remote work an option for the Senior Solution Architect position at Sanity.io?

Yes, the Senior Solution Architect position at Sanity.io allows for remote work within the United States and Canada. This flexibility not only supports individual work preferences but also aligns with our commitment to inclusivity and diversity in our workforce.

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Common Interview Questions for Senior Solution Architect
Can you describe your experience with headless CMS implementations?

When addressing your experience with headless CMS implementations, focus on specific projects where you played a key role. Highlight your understanding of separating content from presentation and how you integrated different front-end frameworks with back-end services, demonstrating your flexibility and expertise.

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How would you approach a technical workshop for a client at Sanity.io?

You should express how you would customize the workshop to fit the client's specific needs. Outline the steps you would take to assess their background, align their goals with Sanity's capabilities, and involve necessary stakeholders to ensure a collaborative environment for knowledge sharing.

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What strategies do you use to manage client relationships effectively?

Discuss the importance of proactive communication and regular check-ins as part of your client management strategy. Share examples of how you've tailored your approach to meet diverse client needs and have successfully built rapport with stakeholders in previous roles.

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What is your experience with using frameworks like React, Vue, or Angular?

When responding, be detailed about the specific projects where you’ve utilized these frameworks. Discuss your role in developing user interfaces, enhancing user experience, and collaborating with design teams to seamlessly integrate these technologies within existing systems.

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How do you stay updated on the latest trends in software architecture?

Mention your commitment to continuous learning through online courses, industry conferences, and engaging with community forums or user groups. Highlight specific resources you follow, like blogs or podcasts, that provide insights relevant to solution architecture.

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Can you provide an example of a complex problem you solved for a client?

Share a compelling story that illustrates your problem-solving abilities. Detail the onset of the issue, the steps you took to analyze it, and how your solution positively impacted the customer's experience and outcomes.

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How do you ensure project timelines are met while accommodating client needs?

Emphasize the importance of clear communication with clients to set realistic expectations. Discuss your project management skills, including tools or methodologies you use to keep projects on track while remaining flexible to client-driven changes.

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How do you measure success in client implementations?

Discuss key performance indicators you consider, such as customer satisfaction, usage analytics, or ROI. Share how you gather feedback post-implementation and fine-tune processes to enhance future project outcomes.

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What role does collaboration play in your approach as a Senior Solution Architect?

Explain that collaboration is fundamental, and describe how you facilitate workshops and brainstorming sessions that bring together various teams, ensuring every voice is heard to deliver the best possible solutions tailored to meet client needs.

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Why do you want to work for Sanity.io as a Senior Solution Architect?

Articulate your alignment with Sanity.io's values and mission. Share your enthusiasm for being part of a company that prioritizes flexibility, diversity, and employee growth, and how you believe your skills can contribute effectively to their objectives.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
February 19, 2025

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