Data Analyst

We’re Scan.com, the digital health scale-up making diagnostics accessible, fast, and transparent. Our technology speeds up diagnoses for timely treatments, improving healthcare outcomes for hundreds of patients each day.

We’re doing diagnostics differently, with a portfolio of brands tailored to both patients and providers, all backed by our world-class customer operations team. Our B2C marketplace simplifies booking a scan, making it as straightforward for patients as booking a hotel. Our B2B platforms provide live scheduling at the point of care and harness AI to ease workflows for physicians, attorneys, and providers.

We’re looking for a Data Analyst at an exciting time - we’ve successfully launched multiple platforms and products, raised over $70m in VC funding, reached profitability, and have a growth trajectory of over 100% YoY.

WHAT YOU WILL BE GETTING INVOLVED IN:

The Data Analyst will play a critical role in supporting our business by developing and maintaining reports, analyzing data, and providing insights that drive strategic decisions. The ideal candidate will have a strong background in data analysis and a proven record of delivering actionable insights.

This position is an exciting opportunity for someone passionate about leveraging data and BI tools to support business decision-making while working collaboratively within a dynamic, fast-paced environment.

As a scaleup business, you can expect your role to develop over time. Here are some of the types of things you could be getting involved in:

• Partnering: Partner with your data peers and the wider business stakeholders to ensure we effectively respond to high-priority needs with clear outcomes. You will need to expect a mixture of ad-hoc work and developing data products which enable us to scale.

• Enabling Self-Service: Develop high-quality insights and visualization products utilizing technical skills and data storytelling principles that allow users across the business to engage with and understand data about a specific topic better without requiring the direct support of a data professional.

• Implementing Metrics: Help to design and implement a set of metrics that summarize performance from company success whilst ensuring that their foundations are reliable.

• Data Champion: Help to push the data organization towards higher performance by working with your data peers on issues affecting impact or process/tooling/data challenges hindering the progress of data scaling and our data culture.

THE TOP 5 THINGS WE WANT YOU TO ACHIEVE IN YOUR FIRST YEAR ARE:

• Enable fast and confident decision-making across the business through timely focused analytics. Success will be measured in the time to insight and the proportionate impact of the data insights informing business decisions.

• Implement the metrics that enable stakeholders to observe and influence their and the company's performance. Success will be measured through qualitative feedback on the suitability of the metrics we use in our reporting and analysis and the actions they have enabled.

• Continuously surface analytical barriers and help us evolve to overcome them. Success will be measured by the absence of recurring themes for improvement in Company-wide retros, surveys, and user interviews.

• Partnering for self-service. All the training, data literacy and support for behavior change needed to make self service learning possible. Success will be measured by being able to have at least one partnering success story where we were able to take someone from directly needing help to self-service via a data product.

• Stretch in the direction of your development goals. Be curious, find your stretch! This could be building better dashboards, developing friendly data, deepening your commercial understanding or learning about data science techniques. It will be up to you to drive your own development and set what success looks like for this through your mastery goals with all the support you need along the way.

WHAT YOU MIGHT BRING TO THE TABLE:

You don't need to tick all the boxes to apply for this role. Whether it's your first role or your fifth role, we believe everyone can add value, learn, and grow. However, these might be some of the ways you are currently adding value:

• Demonstrable experience of partnering with the business to be able to produce data, reporting or analytics products, ideally that have automated self-service reporting and learning to support recurring needs.

• Experience with SQL (e.g. joins, window calculations, parsing JSON, CTEs, etc.) in a cloud-based environment (Snowflake & dbt Cloud).

• High proficiency with Tableau and Excel/Google Sheets

• Experience with dbt Core or dbt Cloud

• An understanding of development processes like code reviews and testing

• Statistical knowledge preferred

• Great communicator with good understanding of how to implement metrics of success for teams and explain them to others in easy-to-understand terms.

• A growth mindset, with a hunger for learning and a desire to keep improving your mastery of the craft.

• An entrepreneurial spirit with the ability to thrive in a high ambiguity, fast paced environment that gives you the ownership and freedom to succeed.

HOW WE WILL INTERVIEW YOU:

We keep our interview process short and sweet, and we’re a nimble team that can progress at pace. Here are the stages you can expect, but we might switch up the order of each step depending on team availability:

1. Introductory call/interview with Devin, our Senior Talent Partner. The call is via telephone and will last around 30 minutes.

2. Should it feel like there is an initial fit for all, we will invite you to a video call with the hiring manager for around 45 minutes. This is a more structured interview that will deep-dive into the role and technical needs.

3. All of our roles will have a small assessment stage. This might be in person, a take-home assessment, or further video calls. Length varies, but we’re mindful of your time and try to keep it as simple as possible.

4. Meet the founders and/or other team members. Again, length varies depending on how many people and whether in person or via video call.

5. Offer!

BENEFITS:

We go beyond the basics with our benefits package. Here’s what you can expect from us:

• Salary range of $60K-$75K

• 401k

• Healthcare, Vision and Dental

• All the equipment needed for you to do your role effectively

• Flexible working

• Remote or hybrid working options

• Personal Development budgets

• 18 days PTO plus public holidays

• 10 paid sick days

• Inclusive policies designed by our team, for our team

Diversity at SCAN.COM

Scan.com is committed to eliminating discrimination and encouraging diversity within our team.

We strive to provide equality and fairness for all job applicants and employees, and never discriminate on the basis of gender, marital status, age, race, ethnicity, religion, or physical differences.

We are opposed to all forms of unlawful treatment and discrimination.

Our ambition is for our team and its Board to be representative of the diversity in society, and for every employee to feel respected and able to bring their best selves to work.