Medical Assistant/Patient Coordinator (Medical Coordinator - Part Time): Endwell, Vestal - job 1 of 2

As a Medical Assistant/Patient Coordinator at Schweiger Dermatology Group, your responsibilities include supporting both patients and providers in our Endwell and Vestal offices. You'll assist with clinical tasks like preparing exam rooms and helping with procedures. In addition, operational duties like managing inventory and patient documentation will be a vital part of your role. Ensuring each patient feels welcomed and well-cared for is paramount to creating the Ultimate Patient Experience.

To qualify for the Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group, you need prior healthcare experience, preferably between 6 months to a year in a dermatology or medical environment. A high school diploma or GED is required, and advanced education as well as Medical Assistant certification are highly encouraged. Familiarity with EMR systems and strong organizational skills are essential for managing patient interactions efficiently.

The Medical Assistant/Patient Coordinator position at Schweiger Dermatology Group is part-time, with less than 30 hours of work per week. Your schedule will span Monday, Tuesday, and Wednesday, with hours starting from early morning until the afternoon. Flexibility is key, as you'll work within a team environment that may require coverage adjustments.

Yes, part-time Medical Assistants/Patient Coordinators at Schweiger Dermatology Group enjoy several benefits, including dental and vision coverage starting the first of the month after hire, eligibility for a 401K plan, and discounts on skin care products and services. This demonstrates our commitment to supporting both our patients and our amazing team members.

At Schweiger Dermatology Group, we prioritize the Ultimate Employee Experience by fostering a positive work environment. This includes providing the necessary tools for success, encouraging employee growth, and supporting team collaboration. Our inclusion in the Inc. 5000 Fastest Growing Private Companies list and Great Place to Work certification confirm our dedication to maintaining a thriving workplace for our providers and staff.

Highlight specific roles or responsibilities in healthcare settings that align with the duties of the Medical Assistant/Patient Coordinator. Emphasize your experience with patient care, documentation, or any relevant healthcare technology to showcase your preparedness for this role.

When answering this question, focus on your communication and problem-solving skills. Provide a specific example that illustrates how you empathized with the patient's situation, addressed their concerns, and ultimately facilitated a positive outcome.

Demonstrate your organizational skills by explaining your process for establishing priorities based on urgency and impact. Discuss any tools or techniques you use, such as to-do lists or digital scheduling, to stay effective amid a busy setting.

Talk about your understanding of HIPAA regulations and how you comply with them. Provide examples of practices you follow, like secure handling of documents and protecting patient information during conversations, to reassure the interviewer of your commitment to confidentiality.

Explain the ways you can assist, such as preparing the exam room, understanding the procedure details, and anticipating the provider's needs. Share how clear communication and teamwork would factor into your support to ensure a smooth process.

Share your genuine passion for providing patient care and the fulfillment you derive from making a difference in somebody's health journey. Highlight experiences that reaffirm your motivation and tie them back to the mission at Schweiger Dermatology Group.

Discuss your approach to conflict resolution while maintaining professionalism. Describe how communicating with your team or supervisors can help prioritize tasks effectively, ensuring patient care remains uninterrupted.

Talk about attributes like empathy, strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Relate these attributes to how they benefit both patients and the medical team at Schweiger Dermatology Group.

Expand on your familiarity with electronic medical record (EMR) systems, including any specific software you've used. Discuss how your experience allowed you to streamline patient workflows and maintain accurate documentation.

Express your alignment with the values and mission of Schweiger Dermatology Group. Highlight its reputation as a leader in dermatology and your enthusiasm for contributing to a positive patient experience in an environment recognized for its growth and employee satisfaction.