Patient Coordinator - (Full Time)- Paramus

As a Patient Coordinator at Schweiger Dermatology Group, your primary responsibilities include managing incoming phone calls, coordinating patient schedules, and enhancing the patient experience through excellent customer service. You will also perform inventory duties and assist your team in maintaining a welcoming atmosphere.

While healthcare experience is preferred for the Patient Coordinator position at Schweiger Dermatology Group, we welcome candidates with no prior experience who are eager to learn and possess strong communication and organization skills.

The Patient Coordinator position at Schweiger Dermatology Group is full-time, requiring availability Monday through Friday and rotating Saturdays during business hours from 7 AM to 7 PM. Flexibility to assist in a team environment is key!

Schweiger Dermatology Group offers a comprehensive benefits package for full-time Patient Coordinators, including medical, dental, and vision coverage, company contributions to a health savings account, a birthday off, and employee discounts on skincare products and services.

Success as a Patient Coordinator at Schweiger Dermatology Group relies heavily on strong communication skills, attention to detail, and the ability to work well in a team. Being proactive in understanding provider needs and patient flow will also contribute to your effectiveness.

Schweiger Dermatology Group values qualities such as professionalism, reliability, strong communication abilities, and dedication. A passion for patient care is essential to thriving in the role of a Patient Coordinator.

Yes! Schweiger Dermatology Group is committed to equal opportunity employment. We embrace diversity and do not discriminate based on race, gender, disability, or any other factors as per local, state, or federal laws.

In a busy environment like Schweiger Dermatology Group, prioritizing tasks involves evaluating urgency and importance. Start by assessing patient needs, scheduling requirements, and ongoing tasks, and communicate promptly with your team to ensure optimal efficiency.

When asked about your customer service experience, focus on specific situations where you've successfully managed client interactions. Highlight your ability to remain calm, empathize with patients, and resolve issues to deliver excellent service.

For difficult patient interactions, it's essential to remain professionally calm, listen actively, and show empathy. Detail your strategy for de-escalating situations while providing helpful solutions to their concerns.

At Schweiger Dermatology Group, teamwork is crucial. Describe how your collaboration with colleagues enhances patient care, promotes a positive work environment, and improves overall office efficiency.

Discuss any direct experience or training with EMR software and scheduling systems, emphasizing your ability to quickly learn new tools. Highlight your computer proficiency and detail how you've utilized these systems in previous roles.

When answering this question, express your passion for healthcare, your admiration for Schweiger Dermatology Group's mission, and your enthusiasm for providing a fantastic patient experience while being part of an outstanding team.

Describe specific strategies to support your team, such as effective communication, taking on extra tasks, and ensuring that patient flow remains uninterrupted during peak hours.

The most critical aspect of patient coordination is maintaining clear communication with both patients and healthcare providers. Emphasizing the seamless flow of information helps ensure that patients receive the care they need in a timely manner.

Discuss your approach to creating a welcoming environment, such as greeting patients warmly, addressing them by name, and ensuring their comfort while waiting. Highlight the importance of personal touch in patient care.

Explain how you use tools like to-do lists, scheduling software, or practice management systems to stay organized. Emphasize your commitment to efficiency and meeting deadlines in your role as a Patient Coordinator.