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Educator

At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!

What you get to do:

  • Enthusiastically represents the park by displaying a positive attitude, high energy level, and commitment to quality throughout all aspects of the job.
  • Help educate park guests, school groups, camp participants and private groups about animal conservation.
  • Must demonstrate high quality guest service skills, and represent animal programs effectively while creating reservations for in-park animal programs.
  • Demonstrates flexible group leadership, and deliver high profile animal programs.
  • Maintains and enforces the safety of guests and animal exhibits throughout the park.
  • Conduct informative and fact-based animal presentations and interact with guests of all ages
  • Conduct guided tours for public guests and private groups to include VIP tours and PR groups
  • Teach Education Programs, including Field Trips, Camps, and Sleepovers and Group Camp
  • Assist guests, including sales of animal programs
  • In-Park and Off-Site Skype and Outreach programming
  • Conduct teacher workshops
  • Represent department and market education programs at In-Park and Off-Site events
  • Monitor guest and animal safety
  • Fulfill primary responsibilities of all preceding job descriptions and perform other duties as assigned
  • Multilingual a plus
  • Cash handling experience preferred



What it takes to succeed:

  • At least 18 years old
  • High School diploma or equivalent required; Education, Recreation, Early Childhood Development, Biology, Zoology and/or related college coursework preferred.
  • 3 months of coaching, teaching, or camp counselor experience
  • Prior experience working with children
  • Valid state driver’s license
  • Able to demonstrate strong verbal communication skills and enthusiastically share a passion for the environment with our guests
  • Demonstrate high quality guest service skills, and ability to speak knowledgably about park programs
  • Able to engage, motivate and interact with children and adults
  • Proficient in talking on a microphone to large crowds of guests
  • Able to successfully complete all legal, company, and department training requirements to include, but not limited to, passing required tests and certifications within established timelines
  • Comfortable being evaluated and accepting feedback
  • Able to respond quickly to safety issues and practice safe working habits
  • Available to work varying shifts/hours based on business need, to include opening, mid- and closing shifts; nights, weekends and holidays
  • Able to maintain composure and objectivity in all situations when interacting with guests
  • Able to follow all park and departmental policies and procedures
  • Able to stand and walk for an entire shift
  • Able to lift, push and pull 25 pounds
  • Able to work in all weather conditions
  • Able to work indoors/outdoors with or without A/C for entire shift
  • Willing to comply with all SEA grooming guidelines and employment standards.

 

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways
     

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

What You Should Know About Educator, SeaWorld Entertainment

At SeaWorld San Antonio, we are searching for passionate and devoted individuals to fill the role of Educator. If you're someone who radiates enthusiasm and enjoys working with both animals and people, this opportunity is perfect for you! As an Educator at SeaWorld, your essential mission will be to inspire various audiences about animal conservation while ensuring a memorable and informative experience. You'll represent our world-class park with high energy and a commitment to quality guest service, delighting visitors of all ages. Your day-to-day will include delivering engaging animal presentations, leading guided tours, and conducting insightful educational programs for groups ranging from schoolchildren to private events. You’ll also work closely with our team to promote our conservation efforts and oversee the safety of both guests and our cherished animals. With perks like free park admission, discounts for family and friends, and scholarship opportunities, working at SeaWorld is not just a job, it’s a rewarding experience that contributes significantly to wildlife preservation. Join us in making a difference and become part of our incredible team at SeaWorld San Antonio as an Educator, where you can fulfill your passion for teaching, animals, and making a lasting impact in people's lives!

Frequently Asked Questions (FAQs) for Educator Role at SeaWorld Entertainment
What are the main responsibilities of an Educator at SeaWorld San Antonio?

As an Educator at SeaWorld San Antonio, your main responsibilities will include delivering engaging animal presentations, leading guided tours for various audiences, and teaching educational programs. You'll play a crucial role in helping guests of all ages learn about animal conservation while ensuring their safety and enjoyment. You'll also need to demonstrate high-quality guest service skills, represent animal programs, and assist with group reservations, all while maintaining a positive attitude and high energy!

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What qualifications do I need to become an Educator at SeaWorld San Antonio?

To become an Educator at SeaWorld San Antonio, you must be at least 18 years old and have a high school diploma or equivalent. It's beneficial to have experience or coursework in Education, Biology, or related fields. Additionally, prior experience working with children, strong verbal communication skills, and a passion for the environment will be highly valued. Having a valid state driver’s license and being comfortable with public speaking are also important to successfully fulfill the role.

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How does the Educator position at SeaWorld San Antonio support animal conservation efforts?

The Educator position at SeaWorld San Antonio plays a vital role in supporting our animal conservation efforts by educating park guests and school groups about the importance of wildlife preservation. Through engaging presentations and interactive programs, Educators convey critical messages about animal rescue, rehabilitation, and conservation practices, effectively inspiring visitors to participate in these essential efforts.

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What kind of teamwork will I experience as an Educator at SeaWorld San Antonio?

Teamwork is at the heart of the Educator role at SeaWorld San Antonio. You will collaborate closely with fellow team members to deliver high-quality guest experiences and educational programs. With a strong culture of support and camaraderie, you'll have the opportunity to learn from colleagues, share ideas, and contribute to various in-park and off-site events, all while working towards a common goal of wildlife conservation and guest satisfaction.

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What benefits come with being an Educator at SeaWorld San Antonio?

As an Educator at SeaWorld San Antonio, you will enjoy a variety of benefits, including free park admission, discounts for family and friends, and discounts on food and merchandise within the park. You'll also have access to scholarship opportunities and exclusive employee events, ensuring not only a fulfilling work environment but also enriching experiences outside of your job!

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Common Interview Questions for Educator
How would you engage a group of children during an educational presentation?

To effectively engage children during a presentation, I would use interactive storytelling methods, incorporating visuals and hands-on activities. Utilizing questions to stimulate discussion and ensuring a playful, energetic environment would help maintain their attention and encourage participation.

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Can you give an example of how you've handled a challenging situation with a guest?

In a challenging situation with a guest, I would first listen to their concerns without interrupting. I believe that showing empathy is important, and I would aim to find a solution or compromise that addresses their issue while maintaining park policies and safety.

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What strategies do you use to promote conservation during your interactions?

During interactions, I focus on relatable messaging that connects the audience to conservation. Sharing stories of rescued animals, and practical ways individuals can make a difference, while providing engaging facts about the natural world will help foster a personal connection and sense of responsibility amongst guests.

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How would you prepare for leading a guided tour?

Preparing for a guided tour involves knowing the route well, understanding the key points to discuss, and being ready to address potential questions from guests. I would practice speaking clearly and confidently while ensuring I fit in engaging facts and fun anecdotes to create a dynamic experience.

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What is your experience with public speaking?

I have extensive experience with public speaking from previous roles where I taught and presented programs to various age groups. I always prioritize clarity and keeping the audience engaged by adjusting my tone and using visual aids when necessary.

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Why do you want to work as an Educator at SeaWorld San Antonio?

I want to work as an Educator at SeaWorld San Antonio because I'm passionate about environmental education and wildlife conservation. I believe that interaction with animals can inspire individuals to care for the planet, and I want to be part of that transformative experience.

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How do you ensure a safe environment for both guests and animals?

I ensure a safe environment by being vigilant of my surroundings, educating guests on safety protocols, and promptly addressing any potential safety issues. Following established guidelines and maintaining open communication with team members are also crucial to fostering a safe atmosphere.

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Describe a time you successfully motivated a group.

I successfully motivated a group during a team project by recognizing individual strengths and roles, fostering a positive environment, and celebrating small wins along the way. Encouraging open communication helped keep everyone engaged and aligned with our common goals.

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What qualities do you think make an outstanding Educator?

An outstanding Educator possesses strong communication skills, a deep passion for conservation, and the ability to engage diverse audiences effectively. Patience, adaptability, and a vibrant enthusiasm for teaching are also essential in fostering a dynamic learning experience.

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How would you handle feedback or evaluation from your supervisors?

I approach feedback as an opportunity for growth. I would listen carefully to my supervisors' observations, ask clarifying questions if needed, and actively work on implementing their suggestions to enhance my performance and better serve our guests and the park.

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EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
April 8, 2025

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