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Workforce Absence Payroll Coordinator

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. 

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.


Great Place to Work®
Most Loved Workplace® 
Forbes Best-in-State Employer

Workforce Absence Payroll Coordinator

PRIMARY PURPOSE: To process payroll actions based on changes in leave status; to ensure the accurate and timely entry of data; and to support delivery of the highest quality of customer service as a point of contact for internal and external customers and clients.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Ensures data integrity by accurately interpreting the leave and disability claims data coding hierarchy and applying the correct leave and disability codes into the payroll and time and attendance system.
  • Review reports for claim accuracy; processes and balances colleague time card file based on client's paid time off policy.
  • Responds to inquiries from Human Resources and internal business partners regarding plan provisions and administrative procedures
  • Assists department in evaluating results of absence programs and best practices in absence administration.
  • Assists management with special projects as assigned.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing
Bachelor’s degree with business or computer related courses from an accredited university or college preferred.

Experience
Two (2) years of administrative support experience or equivalent combination of education and experience required. Human Resources/Payroll experience preferred.

Skills & Knowledge

  • Working knowledge of leave of absence, workers' compensation, and disability leave regulations
  • Oral and written communication skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Workforce Absence Payroll Coordinator, Sedgwick

At Sedgwick, we’re all about caring for our colleagues, and that’s why we’re thrilled to introduce the role of Workforce Absence Payroll Coordinator. If you’re in Dubuque, IA, and looking to join a workplace that values flexibility and your personal growth, then this is the opportunity for you! As a Workforce Absence Payroll Coordinator, you'll play a vital role in processing payroll actions tied to leave status changes, ensuring that our clients receive the best service possible. You'll interpret leave and disability claims data, inputting it accurately into our payroll system, and addressing inquiries from our internal team and Human Resources. Not only will you enhance your analytical and organizational skills, but you’ll also contribute to evaluating absence programs, all while being part of a diverse and inclusive environment. We believe that taking care of our colleagues fosters a thriving workplace culture, which is why we’ve been recognized as a Great Place to Work® and Forbes Best-in-State Employer. If you’re ready to embrace challenges, care for others, and grow your career in a supportive atmosphere, Sedgwick is waiting for you. Here, passion meets purpose, and together, we can make a positive impact in our community!

Frequently Asked Questions (FAQs) for Workforce Absence Payroll Coordinator Role at Sedgwick
What are the responsibilities of a Workforce Absence Payroll Coordinator at Sedgwick?

At Sedgwick, a Workforce Absence Payroll Coordinator is responsible for processing payroll actions based on leave status changes, ensuring accurate data entry, and maintaining high-quality customer service for both internal and external clients. This role involves interpreting leave and disability claims data, reviewing reports for accuracy, and responding to HR inquiries, making it ideal for someone organized and detail-oriented.

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What qualifications are needed for the Workforce Absence Payroll Coordinator position at Sedgwick?

To be successful as a Workforce Absence Payroll Coordinator at Sedgwick, you should ideally have a Bachelor's degree in business or a related field, along with at least two years of administrative support experience. Experience in Human Resources or Payroll is preferred but not mandatory. It's essential to have a working knowledge of leave of absence and disability leave regulations and strong communication skills.

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How does Sedgwick ensure a supportive work environment for Workforce Absence Payroll Coordinators?

Sedgwick prides itself on fostering a caring culture. As a Workforce Absence Payroll Coordinator, you’ll benefit from a flexible work environment and comprehensive support for your mental and physical well-being. The organization emphasizes personal growth and inclusivity, allowing you to thrive both professionally and personally while contributing to impactful work.

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What skills are essential for a Workforce Absence Payroll Coordinator at Sedgwick?

For the Workforce Absence Payroll Coordinator position at Sedgwick, key skills include strong organizational and analytical abilities, excellent written and verbal communication skills, and proficiency in Microsoft Office. Being a collaborative team player with the ability to handle multiple priorities will ensure success in this role.

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Can I apply for the Workforce Absence Payroll Coordinator position at Sedgwick if my experience doesn’t match every requirement?

Absolutely! Sedgwick values diversity and unique experiences and encourages candidates to apply even if they don’t meet every single requirement listed for the Workforce Absence Payroll Coordinator position. The company believes that different backgrounds and perspectives contribute to a richer workplace.

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Common Interview Questions for Workforce Absence Payroll Coordinator
What motivated you to apply for the Workforce Absence Payroll Coordinator position at Sedgwick?

In answering this question, highlight your alignment with Sedgwick’s culture of caring and growth. Discuss specific aspects of the role that excites you, such as contributing to employee well-being or your passion for payroll accuracy.

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How do you ensure accuracy when processing payroll data?

Explain your personal methods for maintaining accuracy, such as double-checking data entries or utilizing reports to verify information. Provide examples of your past experiences where you successfully managed payroll data with precision.

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Can you describe your experience with leave of absence regulations?

Discuss your understanding of leave of absence and disability regulations, mentioning any specific experiences from previous roles where you had to apply this knowledge. Illustrate your analytical skills in interpreting complex data.

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How do you handle multiple priorities in a fast-paced environment?

Share examples of how you prioritize tasks based on urgency and importance. Discuss any tools or techniques you use to stay organized and manage your workload effectively.

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What do you believe is the key to providing excellent customer service?

Indicate your belief in clear communication and empathy as central to excellent customer service. Provide an example from your previous experiences where you demonstrated these qualities.

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How do you stay current with changes in payroll and HR practices?

Discuss methods such as professional development courses, attending workshops, or reading industry-related publications to stay informed about the latest trends and regulations in payroll and HR practices.

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Can you give an example of a challenging payroll situation you've encountered?

Use this opportunity to recount a specific challenge related to payroll processing. Describe the situation, your approach to resolving it, and the outcome to showcase your problem-solving abilities.

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Why do you think a diverse workplace is important?

Express your understanding of how diversity contributes to innovation and better decision-making. Highlight your commitment to inclusivity and how it aligns with Sedgwick's values as a Workplace Absence Payroll Coordinator.

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How do you respond to feedback received from colleagues or management?

Emphasize your openness to constructive feedback as a means for professional growth. Provide examples of how you’ve implemented feedback to improve your processes or teamwork.

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What is your approach to supporting mental health and well-being in the workplace?

Discuss the importance of mental health and your strategies for creating a supportive environment, such as fostering open communication or promoting work-life balance. Connect it back to Sedgwick's values.

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Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain hea...

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Full-time, on-site
DATE POSTED
April 18, 2025

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