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Account Manager (Acquisition - Inside Sales) (Hybrid Working)

Company Description

About Jobsdb by SEEK​

At SEEK, we serve a noble purpose: to help people live more fulfilling and productive working lives and to help organisations succeed.

By joining us, you’ll be part of a multi-national technology business that is far-reaching with a start-up working culture that focuses on a set of collaborative values and appreciates dynamic cultures. SEEK is a place where potential meets possibility – it’s where your career aspiration and our purpose can make great things happen.

Why join us?

Be part of a multi-national tech company with strong core values to help us solve complex challenges for our customers while building a flexible, exciting career – one that could take you anywhere.

We’re looking for people who thrive in dynamic teams and enjoy tackling regular new challenges in a large-scale, modern, and agile environment.

As one of Asia Pacific’s largest tech companies, you’ll contribute to multi-lingual systems, solving high-impact problems to the benefit of millions of people within the region.

Be part of a fast-growing company with a strong culture and clear purpose, innovation and strong investment in responsible AI. SEEK offers you the opportunity to be involved in impactful work and be part of a great team.

Expect a great investment in your career development with access to workshops, conferences and courses while you work alongside seasoned experts.

Job Description

Reporting to the Sales Manager, this exciting role sits within the Sales Team at SEEK Asia (JobsDB).  The primary focus of the role is to be responsible for manage assigned clients and cultivate strong working relationships with the assigned customers to drive customer satisfaction and profit growth. This position plays an integral part in the success of our team’s long-term vision, and represents a brand-new opportunity. We are looking for someone with a proven ability to adapt to a changing environment, and be a change champion, with the role evolving over time, as we progress through our technological & operational transformation.

Key Objectives of the Role

  • Responsible for managing clients to build expertise and be trusted advisors.
  • Sell and promote our services and solutions to the corporate clients.
  • Contact customers through outbound / inbound calls activities daily.
  • Achieving monthly sales target by formulating sales planning and strategies.
  • Manage annual contract negotiations and resolving challenges in a skilful way.
  • Keep trustful relationship with clients through proactive follow-up actions and supports.

Qualifications

Skills, Experience and Competencies

The successful candidate will have:

  • Minimum 2 years sales experience in account management.
  • Experience in selling technology solutions would be highly preferred.
  • Customer-oriented with proactive and good serving attitude.
  • Presentable and strong in communication and negotiation skills.
  • Proficient in both spoken and written English, Cantonese and Mandarin.
  • You are an extraordinary team player. You are responsible and supportive. You say “we” more than “I”. While engaging in discussions, you actively listen and bring valuable thoughts or opinions to the table when the “Eureka” moment strikes!
  • To you, the thought of bringing productivity to the next level sparks joy. You are someone who constantly puts on different thinking hats to find ways in improving existing processes, automating mundane tasks and shaping practices for the better.
  • You are a true believer of quality and always looking for opportunities to sharpen your financial planning and analysis skills.  With your high commercial acumen, you hope to deliver great value of business partnering support to both internal and external stakeholders.
  • More experienced candidates will be considered as Senior Account Manager.

Additional Information

Perks and Benefits

  • Attractive numeration package
  • No Shifting, Working from Monday to Friday office hour
  • Flexibility with hybrid work arrangement

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Average salary estimate

$70000 / YEARLY (est.)
min
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$60000K
$80000K

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What You Should Know About Account Manager (Acquisition - Inside Sales) (Hybrid Working), Seek

At SEEK Asia (JobsDB), we are on the hunt for a dynamic Account Manager (Acquisition - Inside Sales) to join our vibrant Sales Team in beautiful Hong Kong! Imagine being part of a multinational tech company where your career aspirations align with our noble purpose: helping people lead more fulfilling and productive lives. In this exciting role, you will get to manage assigned clients and build strong, lasting relationships that drive customer satisfaction and profit growth. Every day will present fresh challenges as you promote our innovative solutions to corporate clients through engaging outbound and inbound calls. With a focus on achieving monthly sales targets, your expertise in contract negotiations and proactive follow-ups will make you a trusted advisor to our clients. We value adaptability, so you'll flourish in our evolving landscape as we undergo a technological and operational transformation. If you're an enthusiastic team player with at least 2 years of experience in sales and a passion for delivering exceptional service, we want to hear from you! At SEEK, you’ll also enjoy perks like an attractive remuneration package, hybrid work arrangements, and ongoing professional development opportunities. Join us in shaping the future of work while enjoying a supportive, inclusive culture that values diversity and collaboration.

Frequently Asked Questions (FAQs) for Account Manager (Acquisition - Inside Sales) (Hybrid Working) Role at Seek
What are the key responsibilities of an Account Manager (Acquisition - Inside Sales) at SEEK?

As an Account Manager (Acquisition - Inside Sales) at SEEK, your key responsibilities include managing assigned clients, cultivating strong relationships, and driving customer satisfaction through proactive communication. You’ll engage in daily outbound and inbound sales activities, promote SEEK's technology solutions, achieve monthly sales targets through strategic planning, and skillfully navigate annual contract negotiations, ensuring a seamless client experience.

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What qualifications are needed for the Account Manager position at SEEK?

To qualify for the Account Manager (Acquisition - Inside Sales) position at SEEK, candidates should have a minimum of 2 years of sales experience, preferably in account management or technology sales. Strong communication and negotiation skills in English, Cantonese, and Mandarin are essential, along with a customer-oriented attitude. Candidates should also be adaptable, team-oriented, and possess a high level of commercial acumen.

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What is the working culture like for an Account Manager at SEEK?

Working as an Account Manager (Acquisition - Inside Sales) at SEEK means being part of a fast-paced, inclusive, and supportive environment. Emphasizing collaboration, diversity, and innovation, SEEK champions a culture where every opinion is valued, and employees are encouraged to bring creativity and different perspectives to the table, allowing for a truly fulfilling work experience.

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What opportunities for career development exist for Account Managers at SEEK?

At SEEK, Account Managers are presented with various career development opportunities, including access to workshops, conferences, and specialized courses. The company deeply invests in employee growth, ensuring that each team member can continue to enhance their skills and advance their careers within this thriving multinational tech environment.

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How does SEEK promote a diverse and inclusive workplace for Account Managers?

SEEK is dedicated to fostering an inclusive workplace where diversity is celebrated. They welcome applications from individuals with varied backgrounds, life experiences, and perspectives. The company's inclusive practices aim to ensure that everyone feels valued and engaged, creating a culture where differences contribute to greater creativity and successful outcomes.

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Common Interview Questions for Account Manager (Acquisition - Inside Sales) (Hybrid Working)
Can you describe your experience with managing client accounts?

When answering this question, discuss specific examples where you've successfully managed client relationships, highlighting your strategies for maintaining communication and ensuring satisfaction. Emphasize your ability to adapt and respond to clients' needs effectively.

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How do you approach achieving monthly sales targets?

Explain your sales planning process, including how you set realistic goals, prioritize tasks, and utilize CRM tools to track progress. Share examples of techniques you’ve used in the past that led to successful outcomes.

Join Rise to see the full answer
What strategies do you use to establish trust with clients?

Discuss your approach to building rapport, such as active listening, regular follow-ups, and providing valuable insights. Concrete examples will make your answer stronger, showcasing how these strategies have resulted in retaining clients in the past.

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Describe a challenging negotiation you handled.

Illustrate this with a specific example, outlining the challenges you faced, the tactics you employed to overcome them, and how the negotiation ultimately benefited both parties. This highlights your negotiation skills and problem-solving abilities.

Join Rise to see the full answer
How do you stay updated on technology solutions relevant to your clients?

Talk about the resources you use to keep informed, such as industry publications, webinars, online courses, or networking events. Demonstrating your commitment to continuous learning in technology will showcase your dedication to adding value to your clients.

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What role does teamwork play in your success as an Account Manager?

Emphasize the importance of collaboration in achieving goals. Discuss past successes that resulted from teamwork, your ability to support colleagues, and how shared insights lead to better solutions for clients.

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How do you identify opportunities for process improvement?

Demonstrate your analytical skills by explaining your method for evaluating processes, collecting feedback, and implementing changes. Provide examples where your initiatives led to increased productivity or efficiency.

Join Rise to see the full answer
What does excellent customer service mean to you?

Share your perspective on customer service, including elements like responsiveness, personalized attention, and problem anticipation. Provide examples of how these principles have guided your actions in previous roles.

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In your opinion, what sets SEEK apart from other tech companies?

Doing some research beforehand will help you provide a tailored response. Focus on SEEK's commitment to innovation, diversity, and improving the lives of workers, showcasing your alignment with company values.

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How do you handle pressure and tight deadlines?

Share your strategies for staying organized and calm in high-pressure situations, like prioritizing tasks and seeking support when needed. Illustrating with a personal experience will demonstrate your resilience and problem-solving capabilities.

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47 jobs
MATCH
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CULTURE VALUES
Customer-Centric
Mission Driven
Dare to be Different
Diversity of Opinions
Friends Outside of Work
Startup Mindset
Emails over Meetings
Transparent & Candid
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Learning & Development
Paid Holidays
Paid Sick Days
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 7, 2024

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