Key Account Manager (Presales)

A Key Account Manager (Presales) at our company is responsible for building and maintaining strong relationships with key clients. This role involves acting as a technical manager, providing clients with consulting services on product integration, architecture solutions, and process optimization. Additionally, the Key Account Manager will tailor solutions for cloud and web security that meet client requirements and align with their business goals.

To be considered for the Key Account Manager (Presales) position, candidates should have over 5 years of experience as either a Presales Engineer or in a related role within the IT sector. A strong background in web security and performance technologies (such as CDN, WAF, and DDoS) is crucial, along with knowledge of cloud technologies like GCP, IBM Cloud, or Oracle Cloud. Proficiency in both English and Russian at a C1 level is also required.

Yes! The Key Account Manager (Presales) position is fully remote, allowing you the flexibility to work from anywhere. This enables our team members to maintain a healthy work-life balance while collaborating with colleagues across different locations.

The salary for the Key Account Manager (Presales) position ranges from €5000 to €7500, depending on experience and qualifications, before tax deductions. We are committed to offering competitive compensation to attract top talent in the industry.

As a Key Account Manager (Presales), you'll enjoy a variety of benefits including a competitive salary, fully remote work with a flexible schedule, paid vacation, sick leave, and the opportunity to work in a rapidly evolving sector utilizing cutting-edge technologies. You'll be part of a supportive and professional team dedicated to your success.

When discussing your experience with cloud technologies, be specific about the platforms you have worked with (like GCP or IBM Cloud). Highlight particular projects where you successfully integrated these technologies to meet client needs, demonstrating both technical expertise and an understanding of business objectives.

To answer this, discuss your strategies for client engagement. Highlight your communication skills, reliability, and your philosophy of treating clients as partners. Provide examples of successful long-term relationships you've established in previous roles, focusing on your methods for maintaining trust and satisfaction.

Discuss the importance of understanding client needs through thorough assessments and consultations. Explain how you tailor solutions based on these needs and provide examples of successful implementations that ensured client satisfaction and security.

Mention the various sources you utilize for keeping up with industry trends, including specialized publications, webinars, and professional networks. This demonstrates your commitment to continuous learning and staying ahead in the rapidly evolving tech landscape.

Be prepared to discuss your hands-on experience with these products, including implementation and optimization. Provide specific examples of how you have effectively used these technologies to improve client security and performance.

Share a real-life scenario where you faced challenges with a client. Describe the situation, your approach to resolving the issue, and the outcome. This highlights your problem-solving abilities and customer service skills.

Discuss your organizational skills and tools you use for managing tasks effectively. Emphasize the importance of time management, setting priorities based on client needs, and how you ensure no client feels neglected.

Explain the significance of clear communication in maintaining strong relationships and understanding client needs. Share examples of how effective communication has led to successful outcomes in your previous roles.

Talk about your approach to understanding customer business objectives and how you develop tailored solutions that support these goals. Provide examples of how you've successfully linked technology services to achieve tangible business results.

Share your passion for technology and how it fuels your enthusiasm for the role. Highlight the satisfaction that comes from helping clients achieve their ambitions through innovative tech solutions.