Senior Associate, Client Success - job 1 of 3

Quick take: Axios is a growth-stage startup dedicated to providing trustworthy, award-winning news content in an audience-first format. We are hiring a Senior Client Success Associate to support our growing NYC-based advertising team!

Why it matters: The Senior Associate, Client Success will lead post-sale account management for new and existing strategic accounts, delivering best-in-class, turnkey experiences from kickoff to wrap. Working closely with cross-functional teams (Client Partnerships, Smart Brevity Studio, Events, Brand Journalism, and Ad Operations), you will develop and execute a wide range of branded native content campaigns across the Axios product suite. You’ll also work with your Client Partnerships counterparts to support pre-sale and renewal activities. 

The details: Ideal candidates will have previously worked with enterprise clients in a business development or account management role, embody an entrepreneurial spirit, have a passion for the Axios mission, and demonstrate the following attributes: 

• Digital campaign execution experience in a publisher or agency environment.
• Collaborative and adaptable with the ability to provide support for multiple stakeholders.
• Comfortable with making data-driven campaign optimization recommendations.
• Proven history of building and maintaining strong client relationships.
• Exceptional organization, prioritization and time management skills.
• Outstanding written and verbal communication skills.
• Obsessive attention to detail.
• Exceptional customer service and commercial instincts
• Experience contributing to RFPs and proposals.
• Enjoys working in a fast-paced environment. 

Don’t forget:

• Competitive salary
• Health insurance (100% paid for individuals, 75% for families)
• Primary caregiver 12-week paid leave
• 401K
• Generous vacation policy, plus company holidays
• Commuter and cell phone benefit
• A commitment to an open, inclusive, and diverse work culture

Additional pandemic-related benefits:

• One mental health day per quarter
• $100 monthly work-from-home stipend
• Company-sponsored access to Ginger coaching and mental health support 
• OneMedical membership, including tele-health services 
• Increased work flexibility for parents and caretakers 
• Access to the Axios “Family Fund”, which was created to allow employees to request financial support when facing financial hardship or emergencies 
• Classpass discount
• Virtual company-sponsored social events

On target earnings for this role is in the range of $80,000-$95,000 and is dependent on numerous factors, including but not limited to location, work experience, and skills. This range does not include other compensation benefits.