Job details

Senior Product Analyst (Remote)

Distributed, 🇺🇸 + 🇨🇦

About Us

There is nothing like the feeling of a good night’s sleep. Cozy, wrapped-up-in-a-heavy-blanket sleep. Fire crackling, curtains drawn, DO NOT DISTURB kind of sleep. *Hygge stuff. That’s the kind of sleep we’re talking about. 85% of people agree sleep is a key to their wellbeing, but more than 50% of people are unsatisfied with their own sleep. Whether it’s stress, interruption, work, children, people need help getting great rest!

Hatch is on a mission to help everyone in the family get great sleep. Getting high quality sleep improves focus, energy, and performance no matter what you love to do in your life. We make bedside sleep devices and original content to help people wind down, sleep deeply and rise rested and relaxed. Led by Rest, the #1 baby registry item on Amazon, and Restore, our Award-winning adult focused product, we have helped over 3 million sleepers of all ages find space for rest in their lives.

The Opportunity

We are looking for our Senior Product Analyst to further drive a data-first culture and support our Product Development team. Reporting to the VP of Analytics, you will deeply understand the product experience and how it relates to our company objectives. You’ll synthesize and communicate product insights, and empower the entire team to work effectively with data so that we can achieve our mission of helping everyone sleep better.

This is a great opportunity to join a rapidly growing team and have an immediate impact on the customer experience.

What You’ll Do

Within 3 Months:

Build a solid understanding of our product experience and current data streams.
Know the company strategies and success metrics like the back of your hand.
Perform ad hoc deep-dives to analyze problems and opportunities, identify the hypothesis, and design and execute experiments to meaningfully improve customer experience and meet business goals.
Start using your innate critical thinking skills to help elevate our analytic discussions and approach.
Become a trusted partner that delivers actionable learnings and insights for your Product, Design, and Content partners.

Within 6 Months:

Revamp dashboards and reports that will empower the Product Development team and guarantee everyone — from the C-suite down — is informed about how Hatch products are performing.
Identify areas of growth, and start to think about how we can use data better to get to where we want to go as a Product team, and as a company.
Use your impeccable problem solving skills and ability to peel back layers of a problem that are not immediately apparent to others to help inform product strategy.

After 1 Year:

In close partnership with Product, Design, and Content, continue to identify metrics and levers to help improve the customer experience and Hatch’s business strategy.
Establish protocols and best practices for experimentation and data collection.
Actively contribute to infusing a data-first culture within the organization.
Say with confidence that you have made a meaningful contribution to the success of the product.

What You’ll Bring

4+ years of experience in analytics at a consumer technology, healthcare or content company.
Advanced SQL skills.
A deep understanding of statistical analysis, algorithms, experiment design, and common pitfalls of data analysis.
Intellectual curiosity: You have a natural desire to learn new things, understand the inner workings, and take a deep dive into the data that helps us better understand our business and helps us achieve our goals.
Excellent communication skills: You analyze, tell the story (what happened and why), and recommend what should be done based on these insights.
Self-starting attitude: You drive projects from start to finish with minimal guidance and a focus on improving the customer experience.
A passion for collaboration: You work effectively with teammates and win trust quickly.
Customer empathy: You believe in using data to better understand customer behavior so that we can deliver value to Hatch users.

Extra plus

Experience working for a hardware, digital wellness, or sleep-focused brand.

Why You Will Love Working at Hatch!

We are certified as A Great Place to Work! 97% of our employees have reported that Hatch is a great place to work.
We have an amazing leadership team that truly values its employees and lives our company values each and every day.
We delight our customers with something everyone needs: a good night’s sleep!
Our team is collaborative, fun, and brilliant!
You have an opportunity to make a large impact in people’s lives
We are backed by world class investors including True Ventures and have strong revenue growth.
We let you take care of what you need by offering a flexible/remote work environment

We also take care of you through our comprehensive compensation package and many other perks and benefits including:

100% paid medical, dental, and vision for employees and 80% coverage for dependents
Meaningful equity
401(k) match with no vesting schedule
16 weeks paid parental leave for those important moments in life
12 free therapy sessions on Samata Health's platform
Financial Support for Family Planning
Remote office allowance
Monthly Internet reimbursement allowance
Friends and Family discount on our products
Discount program from popular brands in travel, entertainment and retail
Many other spontaneous perks

Designed by experts and loved by parents, our Rest family includes Rest, Rest+, Rest Mini, and Rest (2nd Gen)—all-in-one sleep products designed for babies and kids that can be controlled remotely. Hatch Restore is a fully-customizable product geared toward helping adults sleep well. As an all-in-one sleep assistant, Restore helps people personalize their perfect night of slumber. Launched in 2014 by parent entrepreneurs Ann Crady Weiss and Dave Weiss, and featured on “Shark Tank” in 2016, Hatch is headquartered in Menlo Park, California.