Digital Admin Assistant

As a Digital Admin Assistant at Seraphine, your main responsibilities will include executing daily product launches, managing promotions, and performing site updates to ensure a seamless digital experience. You will also be in charge of regular site walkthroughs to proactively identify and resolve any issues, upload and maintain digital content, assist with UX/UI improvements, and conduct quality assurance testing for website updates.

While specific experience isn't required for the Digital Admin Assistant role at Seraphine, attention to detail and a process-oriented mindset are essential. Exposure to digital teams or experience with Shopify can be a plus, but anyone with a proactive attitude and a willingness to learn will thrive in this entry-level position within our supportive team.

At Seraphine, our work culture is vibrant and focused on innovation. As a Digital Admin Assistant, you'll find yourself in a community of go-getters who value diverse perspectives and celebrate achievements. We're passionate about fostering an environment where everyone feels empowered to contribute and grow, all while prioritizing a supportive atmosphere for expectant and new mothers.

Starting your career as a Digital Admin Assistant at Seraphine opens doors for growth within the digital and marketing teams. With your hands-on experience in managing digital projects, you'll have the opportunity to develop new skills, engage in advanced projects, and potentially transition into specialized roles in digital marketing, content management, or user experience as you progress in your career.

Seraphine offers a comprehensive benefits package to all Digital Admin Assistants, including 25 paid holiday days, a paid day off for your birthday, and a half-day Fridays policy. Employees also enjoy generous discounts on products, life assurance, a pension scheme, and wellness perks like dental treatment plans. Once you've completed your probation, additional benefits such as an electric car scheme and enhanced maternity/paternity leave await you.

When answering this question, highlight any relevant experience you have in uploading, updating, or optimizing digital content. Talk about the types of platforms you've used and mention any specific projects you've worked on. If you lack direct experience, share examples from your coursework or related experiences that reflect your ability to handle digital tasks.

To effectively answer this question, discuss your methods for prioritization, such as using to-do lists or project management tools. Provide examples of previous situations where you've managed multiple deadlines successfully, and emphasize your ability to stay organized and focused under pressure.

When addressing this question, share a specific example, detailing the situation, your identification of the issue, and the steps you took to resolve it. Highlight your analytical skills and your proactive mindset in addressing challenges, connecting the answer back to your potential role at Seraphine.

In your response, express your enthusiasm for the brand’s commitment to supporting mothers and how that aligns with your values. Talk about the aspects of digital experiences that excite you, be it content creation, user engagement, or problem-solving, and reflect on how you can contribute positively to the team.

Discuss your strategies for staying informed, such as following industry blogs, participating in webinars, or engaging with professional networks. Mention any particular resources or communities that you find valuable, illustrating your commitment to continuous learning in the digital space.

Answer by specifying any project management tools you have experience with, such as Trello, Asana, or JIRA. Provide scenarios in which these tools helped you successfully manage timelines or coordinate tasks with team members, reflecting your organizational skills relevant to the Digital Admin Assistant role.

To approach this question, outline your methodical approach to testing—mentioning checklists, attention to detail, and collaboration with technical teams. Share examples from past experiences where you've successfully conducted testing and how you ensured that all updates were functioning smoothly before going live.

When answering this, use both analytical and creative thinking to discuss strategies for UX improvement, such as user feedback collection, A/B testing, and making data-driven design decisions. Share specific initiatives and how you believe they would benefit Seraphine's digital experience.

In your response, highlight key skills such as attention to detail, ability to analyze data, strong organizational skills, and familiarity with digital content management. You might also mention communication skills and teamwork, noting how they enhance your effectiveness in a collaborative environment like Seraphine’s.

Demonstrate your knowledge of Seraphine’s brand, philosophy, and its commitment to providing stylish clothing for mothers. Explain how you appreciate the company’s focus on community and support for expectant moms. This shows your genuine interest in the role and alignment with their mission.