Merchandising Admin Assistant

As a Merchandising Admin Assistant at Seraphine, you will play a critical role in supporting the day-to-day operations of our Merchandise Department. Your main tasks will involve managing store inventory, conducting weekly trade reports, and maintaining online product categories in collaboration with our Ecommerce team. You will also handle size analysis and assist with both ad hoc and seasonal analyses, helping us evaluate past performances and make informed decisions moving forward.

To apply for the Merchandising Admin Assistant role at Seraphine, you should have a solid understanding of the merchandising function along with demonstrable commercial awareness. Proficiency in Excel and other Microsoft Office programs is essential, as you'll be dealing with data management and reporting. A keen attention to detail, along with the ability to be proactive in your tasks, will also serve you well in this position.

At Seraphine, our workplace culture is vibrant and driven by innovation. As a Merchandising Admin Assistant, you'll find yourself among a team of go-getters who are passionate about excellence and achieving market-leading results. We value diverse perspectives and encourage collaborative ideas, all while maintaining a supportive environment that aims to push boundaries in the maternity and nursing wear industry.

Joining Seraphine as a Merchandising Admin Assistant comes with a range of attractive benefits. You will receive 25 days of paid holiday, a discount of 50% on full-price items and 20% on sale items, and special perks like a paid day off for your birthday and early finishes on Fridays. Additionally, our comprehensive health cash plan and employee discount schemes help ensure your well-being is taken care of during your time with us.

The work schedule for the Merchandising Admin Assistant position at Seraphine blends flexibility with structure. You will typically work three days in our central London office and two days from home, promoting a balanced work environment. Our core hours are from 10:00 am to 4:30 pm with an early finish on Fridays at 3:00 pm, giving you time to kick off your weekend early!

When answering this question, focus on specific experiences where you managed inventory successfully. For instance, explain how you allocated stock in a previous role or how you utilized software tools. Highlight any analytical skills you used to identify trends and improve efficiency in stock management, showing your capability in this area.

Discuss your organizational skills and any methods you use to manage time effectively. You might mention utilizing task management tools or prioritizing tasks based on deadlines and impact. Emphasize your proactive approach in balancing short-term needs against longer-term goals.

Mention your experience with Excel, emphasizing your proficiency in using it for data analysis and reporting. If applicable, also bring up other software you've used in merchandising tasks, such as inventory management systems, product information management (PIM) tools, or any ecommerce platforms. This showcases your technical skills relevant to the Merchandising Admin Assistant role.

Use this opportunity to describe a specific project or situation where teamwork was critical. Talk about your role in the team, how you communicated, and the outcomes achieved. Focus on collaboration and how it relates to the teamwork culture at Seraphine.

Researching Seraphine ahead of time is key. Discuss your understanding of the company's mission in maternity and nursing wear and any specific products that have stood out to you. Show excitement about being part of a brand that values comfort and style for expectant and new mothers, illustrating your alignment with the company's values.

Explain that you view constructive feedback as an opportunity for growth. Share an example of when you received feedback, how you responded to it, and the steps you took to improve. This will show your openness to learning and personal development, important qualities in a Merchandising Admin Assistant.

Share a specific example of a challenge that required critical thinking or problem-solving skills. Describe the situation, your approach to finding a solution, and the positive outcome. This helps demonstrate your ability to face challenges head-on, which is valuable in the fast-paced environment at Seraphine.

When discussing this, mention techniques you use to dissect sales data, such as trend analysis, comparing metrics from different time periods, or evaluating performance against targets. Highlight any tools you have used to assist with data analysis, showing your analytical capabilities crucial for a Merchandising Admin Assistant.

Talk about the importance of maintaining accurate product categories and how it benefits both the customer and the company. Mention processes you would implement to review and update product listings, ensuring alignment with current stock and consumer preferences, which is essential for a successful Merchandising Admin Assistant.

Express your enthusiasm for growing within the merchandising field. Share your desire to take on more responsibilities, learn from experienced colleagues at Seraphine, and contribute to the team's success. Show that you see this role as a stepping stone toward a fulfilling career in merchandising, highlighting your commitment to the company's goals.