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Senior Executive Assistant

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries.

The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity.

Who We Are

We are tech industry veterans in software, hardware, and design who are pooling our skills to build the future we want to live in. We are solving real-world problems leveraging robotics, machine learning and computer vision, among other disciplines, with a mindful eye towards the end-to-end user experience. Our team is agile, diverse, and driven. We believe that the best way to solve complicated dynamic problems is collaboratively and respectfully.

The Senior Executive Assistant plays a critical role in ensuring the Leadership team’s time and focus are optimized, enabling them to lead the company effectively and efficiently. This role is to support the CEO, COO, and CFO of the Company. This role requires exceptional communication and multitasking skills, capable of managing administrative responsibilities in a fast-paced environment, and interfacing with various departments and company leaders. 

Responsibilities

  • Administrative Support

    • Manage calendars, including scheduling meetings, appointments, and travel arrangements.

    • Be proactive in anticipating upcoming events and arrangements that are required.

    • Handle confidential and sensitive information with the utmost discretion. 

    • Prepare and coordinate the signing of documents, contracts, and agreements, ensuring accuracy and compliance with deadlines. Liaise with finance, legal and other departments to facilitate the review and approval process. 

    • Maintain an organized filing system for storing and tracing signed documents. 

  • Meeting Coordination

    • Serve as a liaison between the CEO, COO, and CFO, and internal/external stakeholders.

    • Organize and prepare for meetings, ensuring all required materials are ready. Examples include assisting on customer and investor meetings. 

    • Assist in prioritizing incoming requests, meetings, and events to ensure time is used efficiently. Be proactive to ensure all items are responded to in a timely manner.

  • Travel and Event Management

    • Plan and coordinate travel itineraries, ensuring all logistic arrangements are seamless.

    • Organize and oversee company events, including leadership offsites and Company wide events, including holiday parties.

  • Supporting Company Culture

    • Act as an ambassador for the Leadership Team, embodying and promoting the company’s core values and mission. 

    • Plan and organize team-building events and cultural initiatives. 

    • Help maintain a positive and inclusive culture by supporting internal communications. 

Qualifications

  • 5+ years of experience as an Executive Assistant, preferably within a publicly traded technology company.

  • Bachelor’s degree, preferably in Business Administration, Communications, or a related field.

  • Strong written and verbal communication skills.

  • Exceptional organizational and time-management abilities. 

  • Ability to multitask, prioritize, and adapt to shifting priorities.

Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Executive Assistant, Serve Robotics

At Serve Robotics, we're on a mission to transform how deliveries move through our cities with our friendly sidewalk robots. As a Senior Executive Assistant, you'll play a pivotal role in supporting our dynamic leadership team, including the CEO, COO, and CFO, helping them to maintain focus on steering our innovative company towards success. Your superb multitasking and communication skills will allow you to manage complex schedules, coordinate meetings, and prepare essential materials, ensuring that every engagement reflects our core values and commitment to efficiency. You will be handling sensitive information with discretion while keeping our operations organized with your attention to detail. We count on you to anticipate needs and take initiative in facilitating seamless travel arrangements and organizing company events that embody our team's spirit. This is more than just administrative support; it's your opportunity to make a meaningful impact as we leverage cutting-edge technology to enhance delivery services for local businesses and customers. If you're passionate about supporting leaders in a fast-paced, evolving environment, and excited to be part of a tech visionary team, we'd love to see you thrive here at Serve Robotics, helping us to shape the future of delivery logistics.

Frequently Asked Questions (FAQs) for Senior Executive Assistant Role at Serve Robotics
What are the main responsibilities of a Senior Executive Assistant at Serve Robotics?

As a Senior Executive Assistant at Serve Robotics, you'll be responsible for providing exceptional administrative support to our CEO, COO, and CFO. This includes managing calendars, scheduling meetings, preparing travel arrangements, and handling confidential information. You will also serve as a liaison between the leadership team and internal/external stakeholders, ensuring smooth communication and organization of events, while embodying our company culture and values.

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What qualifications are required for the Senior Executive Assistant position at Serve Robotics?

To qualify for the Senior Executive Assistant role at Serve Robotics, candidates should have a minimum of 5 years of experience in a similar position, preferably in a publicly traded technology company. A Bachelor’s degree in Business Administration, Communications, or a related field is preferred. Strong organizational, time-management, and communication skills are vital, along with the ability to multitask and adapt in a fast-paced environment.

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What kind of environment will I be working in as a Senior Executive Assistant at Serve Robotics?

At Serve Robotics, you'll work in a vibrant and collaborative environment alongside a diverse team of tech industry veterans. The work atmosphere is dynamic and agile, providing you with the chance to engage with various departments while contributing directly to the leaders' efficiency, ultimately playing a key role in the company's mission to innovate delivery logistics.

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How does the Senior Executive Assistant role support company culture at Serve Robotics?

The Senior Executive Assistant at Serve Robotics acts as an ambassador for the Leadership Team, promoting the company’s core values and mission. By planning team-building events and cultural initiatives, you will help to foster a positive and inclusive culture, enhancing internal communications and ensuring employee engagement within our innovative work environment.

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What skills are crucial for success as a Senior Executive Assistant at Serve Robotics?

Success as a Senior Executive Assistant at Serve Robotics relies heavily on exceptional communication capabilities, strong organization skills, and the ability to prioritize tasks effectively. Furthermore, being proactive, adaptable, and able to handle sensitive information discretely will greatly contribute to optimizing the leadership's time and facilitating smooth operations.

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Common Interview Questions for Senior Executive Assistant
Can you describe your experience managing executive calendars?

When answering this question, focus on your ability to prioritize appointments based on the executives’ preferences and urgency. Discuss your strategies, such as time-blocking and frequent check-ins, to ensure that all commitments are met efficiently.

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How do you handle confidential information?

It's important to reassure the interviewer that you are experienced in maintaining confidentiality. You can illustrate this by sharing examples of past situations where you successfully managed sensitive information and how you implemented measures to protect it.

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Describe a time when you had to coordinate a large event.

Highlight your organizational skills and attention to detail. Mention how you planned the event from conception to execution, dealt with vendors, ensured smooth communication among stakeholders, and tackled any challenges that arose.

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How do you stay organized in a fast-paced environment?

Share your specific techniques like digital tools, prioritization methods, and checklists. Provide examples of how these strategies aided you in managing your tasks effectively in previous roles.

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What strategies do you use to manage multiple priorities?

Discuss your decision-making process for prioritizing tasks, perhaps mentioning frameworks like the Eisenhower Matrix or similar methods that help you identify urgent versus important tasks. Be sure to give an example of how this has worked for you in the past.

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How do you ensure clear communication within executive teams?

Explain your approach to ensuring that everyone is on the same page. You could mention strategies like regular updates, utilizing shared project management tools, and establishing open lines of communication to facilitate smooth information flow.

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Can you give an example of how you assisted in decision-making for leadership?

Provide a scenario where your administrative support helped executives make an informed decision, showing your research skills and ability to synthesize important information quickly for them.

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What challenges have you faced as an Executive Assistant, and how did you overcome them?

Discuss a specific challenge, the actions you took to address it, and the positive outcome that resulted. This showcases your problem-solving skills and proactive approach.

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How do you manage stress when balancing various tasks and deadlines?

Share stress management techniques that work for you, like taking short breaks, prioritizing tasks, and seeking support when needed. This shows self-awareness and effectiveness in stressful environments.

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Why do you want to work as a Senior Executive Assistant at Serve Robotics?

Express your passion for the company's mission and how your skills align with the role. Discuss specific elements of Serve Robotics that resonate with you and how you can contribute to their objectives.

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Full-time, on-site
DATE POSTED
December 21, 2024

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