IF Relations & Services Manager

The IF Relations & Services Manager at LA28 will be responsible for overseeing the planning and delivery of services to International Federations (IFs), managing communications, budgets, and ensuring smooth coordination across various departments. They will develop the communication plan for pre-Games and Games-time, work closely with Sport Managers, and ensure all Games-time requirements are met, creating an engaging and inclusive Olympic and Paralympic experience.

Candidates for the IF Relations & Services Manager role at LA28 are expected to have a Bachelor's degree along with 5-7 years of experience in client services and relationship management, ideally in the sports industry. Essential skills include excellent organizational abilities, problem-solving skills, and proficiency in Microsoft Excel and PowerPoint. Familiarity with International Federations and a commitment to diversity, equity, and inclusion is also required.

The IF Relations & Services Manager plays a vital role in ensuring the success of LA28 by developing and managing effective communication and service plans for International Federations, which are key to seamless collaboration and successful Games execution. By aligning services with IF expectations and facilitating team efforts across various functional areas, this position directly influences the overall experience for athletes and spectators alike.

The annual base salary range for the IF Relations & Services Manager position at LA28 falls between $80,000 and $105,000. It’s important to note that this range is subject to final determination based on the candidate’s qualifications and experience, reflecting LA28’s commitment to fair compensation.

An ideal candidate for the IF Relations & Services Manager role at LA28 should demonstrate optimism, integrity, and a commitment to excellence. They should also be innovative thinkers who can embrace change, engage in co-creation with diverse groups, and possess strong collaborative and interpersonal skills to build relationships within the organization and with external stakeholders.

In approaching communication with International Federations, I prioritize clarity and transparency. I would develop a comprehensive communication plan that ensures all messages are tailored, informative, and timely. Building strong relationships through regular updates and being open to feedback is key to fostering trust and collaboration.

Certainly! I once led a project that required coordination with various departments to deliver a seamless event. I ensured effective communication by setting regular check-in meetings, creating a shared project dashboard, and being responsive to all stakeholders' needs. This approach allowed us to align our goals and respond quickly to any challenges that arose.

I have extensive experience managing budgets for large events, where attention to detail is crucial. I focus on tracking expenses against the budget, forecasting costs accurately, and ensuring compliance with contractual obligations. By implementing thorough review processes and adjusting as necessary, I’ve consistently met or come in under budget for past projects.

To ensure inclusivity in planning for the Games, I would actively involve diverse voices in the process. This includes seeking input from various stakeholders, especially those from underrepresented groups, and ensuring that our services are accessible and meet the needs of all athletes and visitors, regardless of their background or abilities.

I've had the opportunity to work with diverse teams in various capacities throughout my career. I believe diversity enhances creativity and problem-solving, so I make it a priority to foster an environment where every team member feels valued and heard. By encouraging collaboration and celebrating our differences, we can achieve exceptional outcomes together.

Collaboration is essential for the success of major sporting events. It brings together varied perspectives and skill sets, allowing us to address challenges effectively and optimize resources. Building strong partnerships with internal teams and external stakeholders ensures that everyone is aligned toward a common goal.

In my previous role, we faced a last-minute change that threatened our event timeline. I remained calm and focused, quickly convening the key stakeholders to assess the situation. We brainstormed solutions collaboratively, developed a contingency plan, and communicated transparently with all involved. The event proceeded successfully, despite the initial setback.

My strategy for onboarding new team members involves a structured orientation that covers the organization's culture, values, and specific role expectations. I prioritize mentorship by pairing newcomers with experienced team members to foster relationships and provide support. Additionally, I encourage open communication to facilitate a smooth transition into the team.

I stay updated on trends and changes in the sports industry by subscribing to relevant publications, attending workshops and conferences, and engaging with industry networks. Actively participating in forums and online platforms allows me to exchange insights and gain diverse perspectives, ensuring that my knowledge is current and applicable.

I am excited about the opportunity to work as the IF Relations & Services Manager at LA28 because I believe in the power of sport to foster community and inclusion. The chance to contribute to such a historic event that celebrates diversity and change in Los Angeles aligns perfectly with my values and career aspirations. I am eager to leverage my skills to help facilitate an unparalleled Games experience.