Job details

Advisory Solution Consultant, IT Asset Management - job 1 of 2

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory specific to a particular industry vertical (e.g., Healthcare & Life Science).

Serve as a thought leader on IT Asset Management (inclusive of hardware asset management, software asset management) and Enterprise Asset Management (EAM) for ServiceNow
Develop and maintain strong alignment with Product Management and Engineering teams to provide and advocate for product enhancements, roadmap additions and to relay feedback from the field & customers
Create and own programs that enable / train Solution Consultants and Sellers to demonstrate the value of ITAM and EAM
Create and own efforts to generate and mature ITAM and EAM pipeline for customers within the United States (e.g., webinars, in person events, workshops)
Contribute to and maintain a showcase of ITAM solutions created on the ServiceNow platform
Assist the sales personnel in qualification of customer needs and performing business value assessments to determine value for clients
Demonstrate of solutions - both standard and tailored - to prospects and existing customers
Respond to requests for information / proposal (RFIs, RFPs)
Scope and deliver Proof of Concept/Proof of Value engagements with prospects
Support Marketing events – user conferences, trade shows, webinars, summits, practitioner workshops
Stay current on competitive analysis and understand how to best position ServiceNow solution to ensure we keep ahead of opportunities, obstacles, and challenges
Understand business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, etc.
Up to 20% travel required

Qualifications

To be successful in this role, we need someone who has the following

7+ years of relevant professional experience, 2 of which are directly with the ServiceNow platform, preferably with the ITAM product suite
Exceptional communication and presentation skills, including technical and business concepts associated with optimizing/streamlining costs
Ability to forge strong business relationships and connect with personnel at the staff through C-level (at customer accounts as well as with individuals within the ServiceNow ecosystem)
Strong presales experience and mastery of the sales process OR strong ServiceNow implementation experience (as an implementation partner / vendor or customer)
Exhibit prior and current technical expertise in web technology and the ability to learn new technology

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $126,375 - $208,425, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$167400 / YEARLY (est.)

min

max

$126375K

$208425K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Advisory Solution Consultant, IT Asset Management, ServiceNow

Are you ready to take the next step in your career as an Advisory Solution Consultant focusing on IT Asset Management with ServiceNow? Located remotely in Denver, Colorado, this role is perfect for those who thrive in a dynamic, innovative environment. At ServiceNow, we are dedicated to transforming how businesses operate, and IT Asset Management is key to that transformation. In this position, you'll act as a technical consultant, leveraging your deep knowledge of hardware and software asset management to provide tailored solutions during the sales cycle. You'll closely collaborate with our Product Management and Engineering teams, sharing valuable insights and advocating for product enhancements. Imagine leading workshops, webinars, and training sessions, energizing your team about the benefits of IT Asset Management and pushing boundaries as a thought leader in the industry. The successful candidate will have at least seven years of relevant experience and will enjoy forging relationships from staff level to the C-suite, helping our clients understand the value of our solutions. Not only will you help businesses optimize their costs and processes, but you'll also contribute to a culture that values inclusivity and diverse backgrounds. If you're a proactive problem-solver and excited about advocating for innovative technologies, then this opportunity is certainly worth exploring. We believe that fostering an environment of trust and flexibility is essential, which is why we offer a competitive compensation package, inclusive benefits, and the chance to work with a passionate team dedicated to making the world work better for everyone.

Frequently Asked Questions (FAQs) for Advisory Solution Consultant, IT Asset Management Role at ServiceNow

What does an Advisory Solution Consultant do in ServiceNow?

As an Advisory Solution Consultant at ServiceNow, you will engage in consultative selling, focusing on IT Asset Management solutions. Your role includes developing product-specific strategies during sales cycles, acting as a thought leader for both hardware and software asset management. You'll collaborate with internal teams to improve our offerings while providing insightful demonstrations and responding to client inquiries.