Senior Business Analyst

As a Senior Business Analyst at INSTANDA, your key responsibilities include gathering and documenting business requirements for various projects, facilitating client interviews and workshops, and ensuring effective communication between clients and development teams. You will also support the UAT process and contribute to troubleshooting issues that arise during project execution. Your role will be crucial in understanding the core needs of our high-profile insurance clients and translating these into actionable insights for our tech team.

To qualify for the Senior Business Analyst position at INSTANDA, you should have a minimum of 3 years of experience in a similar role, particularly within the insurance industry. Your background should include gathering technical business requirements, a solid understanding of the end-to-end software delivery cycle, and experience with Agile methodologies. Strong stakeholder management skills and experience working with development teams are also essential for success.

The Senior Business Analyst plays a pivotal role in client interaction at INSTANDA by serving as the main point of contact during projects. You'll conduct interviews and workshops with clients to define their needs clearly and translate those needs into functional requirements. Building relationships based on understanding and reliable communication is key, ensuring that our clients feel heard and valued throughout the project lifecycle.

While there is no strict educational requirement, a degree in business administration, information technology, or a related field is often preferred for a Senior Business Analyst role at INSTANDA. However, what matters most is your experience and familiarity with the insurance sector, as well as your ability to communicate effectively and analyze complex business requirements.

At INSTANDA, we believe in continuous learning and professional development for our employees. As a Senior Business Analyst, you will have access to an annual learning and development allowance of £1,250, along with free access to LinkedIn Learning and Microsoft ESI learning platforms. We encourage our team members to pursue growth opportunities that enhance their skills and keep them at the forefront of industry best practices.

In your answer, detail your approach in past roles to gather business requirements, including techniques such as conducting stakeholder interviews, workshops, or surveys. Highlight specific instances where your efforts led to successful project outcomes, and emphasize your ability to translate complex needs into clear, actionable tasks.

To ensure effective communication, you can describe your strategies for bridging the gap between business and technical language. Emphasize your skills in active listening, asking clarifying questions, and your experience in documenting requirements clearly. Provide examples of how you've facilitated discussions or workshops to keep everyone aligned throughout a project.

Discuss your familiarity with Agile methodologies, as well as other project management frameworks such as Waterfall. Describe how you've applied these methodologies in your previous roles, particularly in capturing requirements and working with development teams to enhance project delivery.

Share a specific example of a complex or challenging requirement. Discuss the steps you took to clarify the requirement with the client, how you documented it, and the eventual outcome. Highlight your analytical thinking and problem-solving skills throughout this process.

In your response, list any tools or software you are proficient in, such as JIRA, Confluence, or Microsoft Visio. Discuss how you utilize these tools to create clear documentation and maintain version control, ensuring that all stakeholders have access to the latest information during a project.

Describe your strategy for managing changes in requirements, including how you communicate with clients and your development team. Stress the importance of document updates and change management processes, and share examples of how you’ve successfully adapted to changes without derailing project timelines.

Discuss the essential role a business analyst plays as a link between the client’s vision and the technical implementation team. Emphasize your contribution to ensuring that the final product meets client expectations based on documented requirements, and how you support the UAT process to validate the solution.

Talk about your organizational skills and any techniques you use for prioritization, such as the Eisenhower Matrix or Kanban boards. Provide examples of how you’ve balanced competing deadlines and managed stakeholder expectations when juggling multiple projects.

Highlight key skills such as analytical thinking, communication, stakeholder management, and flexibility. Discuss how these skills have enabled you to succeed in previous roles, and provide concrete examples that illustrate your proficiency in each area.

In your answer, express your enthusiasm for the role and the company’s mission. Discuss how your skills and experiences align with INSTANDA's objectives and culture, and convey your desire to contribute to the growth and success of the company while advancing your career.