Job details

Manager, Americas GTM Finance

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

The Manager, Americas GTM Finance is a critical finance leadership role partnering with sales leadership and team in driving impactful FP&A insights into bookings, OPEX spend, headcount, and divisional P&L to enable resource optimization and deeper accountability.

As part of the of the Americas GTM & WW Partner Finance team, this is a lead GTM Finance role for ServiceNow in supporting regulated markets (e.g., financial services, healthcare, etc.). ServiceNow is seeking someone with well-honed finance GTM experience supporting regulated markets with versatility in collaborating with a growth-oriented sales leadership and cross functional teams in scaling this pivotal fast-growing segment within the Americas.

What you get to do in this role:  

Lead and own GTM Finance for segment, including financial planning, forecasting, reporting and related metrics to enable effective leadership decision making at Americas and corporate levels
Establish GTM Finance capabilities in segment as a force multiplier in a trusting and collaborative manner with sales team, operations, deals team, revenue and finance
Collaborate with teams globally, including counterparts in GTM finance, corporate finance, accounting and revenue to leverage best practices, create and improve systems and processes to optimize business decision making analytics and insights
Mentor, coach and manage team members as applicable
Drive automation to ensure better effectiveness and growth

Qualifications

To be successful in this role you have:

7+ years of experience in sales finance with increasing responsibility, or relevant experience in corporate finance focus on software, strategy/management consulting, or investment banking
Understanding of regulated markets (e.g., financial services, healthcare)
Strong sales leadership partnership and support capabilities
Experience with sophisticated finance modeling and reporting in a software as a service (SaaS) business
Experience with Revenue and cash flow accounting
Highly analytical, fact driven, process orientated, and comfortable challenging the status quo and setting new strategic/operational direction
Understanding of data modeling and analysis, and experience with automation and machine learning supported forecast tools a strong plus
Deep understanding of corporate finance, financial accounting, and financial analysis
Dynamic team player with excellent organizational and leadership skills, including strong communication and interpersonal abilities, the ability to distil complex processes into digestible insights is a must.
Advanced experience in MS Excel, SAP applications, Anaplan, BI applications required
MBA or relevant graduate degree from top-tier institution or similar academic experience preferred
Intellectually curious and interested in understanding beyond the “what” as to the “why” when conducting analyses

FD21

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $135,300 - $236,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$186050 / YEARLY (est.)

min

max

$135300K

$236800K

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What You Should Know About Manager, Americas GTM Finance , ServiceNow

Are you ready to take your finance career to the next level? Join ServiceNow as the Manager of Americas GTM Finance, where you'll partner with sales leadership to drive meaningful financial insights and decisions across our growing regulated markets. You'll be at the forefront of financial planning, forecasting, and reporting, enabling teams to make data-driven decisions in a dynamic working environment. At ServiceNow, a global leader in innovative cloud-based platforms, you'll force multiply GTM Finance capabilities, fostering collaboration and trust within sales teams and across various operations. This role is crucial for our ambitions in the Americas, particularly in sectors such as healthcare and financial services. You'll not only be responsible for mentoring and coaching team members but also catalyzing automation efforts that enhance our growth and effectiveness. If you have over 7 years of relevant finance experience within regulated markets, coupled with a passion for data modeling, financial analysis, and strong soft skills, you're the kind of dynamic player we are looking for. Get ready to make a difference in our mission to make the world of work better for everyone, all while enjoying a great compensation package and a supportive workplace culture that values inclusivity and diverse backgrounds. Come and help us shape the future!

Frequently Asked Questions (FAQs) for Manager, Americas GTM Finance Role at ServiceNow

What responsibilities does a Manager of Americas GTM Finance at ServiceNow have?

As the Manager of Americas GTM Finance at ServiceNow, your primary responsibilities include leading financial planning, forecasting, and reporting for regulated market segments. You'll work closely with sales leadership to provide actionable insights into bookings, OPEX, headcount, and divisional P&L, enabling resource optimization and accountability within the team.