Job details

Senior Manager, Sales - Retail Industry

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Manage a team of direct Sales Executives to drive rapid new business sales growth within a defined territory
Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory
Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis
Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering
Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

Qualifications

To be successful in this role you have:

Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level within the German retail market
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Experienced in driving sales process and drive effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Fluency in German and English
Strong business and financial acumen

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$85000 / YEARLY (est.)

min

max

$70000K

$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Manager, Sales - Retail Industry, ServiceNow

Are you ready to take your sales career to the next level? ServiceNow is looking for a talented Senior Manager, Sales to join our team in the vibrant retail industry at Europa Passage in Hamburg, Germany. In this role, you'll manage a team of driven Sales Executives, guiding them to achieve incredible new business sales growth in your territory. Every day, you'll engage with high-level clients, help develop strategic initiatives, and drive the execution of our Go-To-Market strategies. Your responsibilities will include territory planning, developing quotas, coaching your team, and collaborating with multiple departments to drive our innovative solutions. We're not just looking for a leader; we want someone who is passionate about empowering their team, building long-term relationships, and making an impact in the market. If you have a proven track record in sales success, particularly at the C Level within the German retail sector, this is your chance to shine. At ServiceNow, we value diversity and unique experiences and encourage you to apply even if you don't meet every qualification. Join us, and let's make the world work better for everyone together!

Frequently Asked Questions (FAQs) for Senior Manager, Sales - Retail Industry Role at ServiceNow

What are the responsibilities of a Senior Manager, Sales at ServiceNow?

As a Senior Manager, Sales at ServiceNow, your key responsibilities include managing a dynamic team of Sales Executives, driving new business sales growth in your defined territory, and collaborating with various internal teams. You'll engage in territory planning and strategy, assist your team in closing opportunities, recruit and coach talent, and manage sales forecasts to meet annual sales goals.