Job details

Manager, Sales - Retail Industry

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

What you get to do in this role:

Manage a team of direct Sales Executives to drive rapid new business sales growth within a defined territory
Build and drive sales strategy for the territory in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the territory
Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Executives in closing opportunities
Recruit, coach and mentor team members to drive excellence
Development of territories and quota for the sales team and effectively communicating to set performance expectations within the team
Manage and report accurate forecast and pipeline to the business
Achievement of annual sales goals on a quarterly and annual basis
Act as the Subject Matter and ServiceNow Expert in C level meetings in order to leverage our offering
Build effective working relationships with Solution Consulting, Sales Specialists, Technical Support, Professional Services, Legal, Sales Operations, Marketing and the ServiceNow executive team

Qualifications

To be successful in this role you have:

Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level within the German retail market
Strong success in recruiting, coaching and managing an exceptional sales team
Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
Experienced in driving sales process and drive effective working relationships with Sales Operations
Ability to understand the 'bigger picture' and business drivers around IT
Ability to build long term strategic and senior level relationships
Ability to adapt and work effectively within a rapidly changing and growing environment
Fluency in German and English
Strong business and financial acumen

JV20

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Manager, Sales - Retail Industry, ServiceNow

If you're passionate about leading sales teams and driving success in the retail industry, then the Manager, Sales position at ServiceNow in Munich might just be your next big move! At ServiceNow, we're revolutionizing the way businesses operate with our innovative cloud-based platform, and we're looking for a dynamic leader to manage a team of Sales Executives. In this role, you'll be at the forefront of developing and implementing effective sales strategies tailored to our defined territory. Your days will be a blend of engaging with potential clients, nurturing relationships within the retail sector, and guiding your team to achieve exceptional sales growth. We value your skills in recruiting and coaching as you mentor your team to reach their full potential. Collaboration is key here, as you will work closely with various departments, including Solution Consulting and Sales Operations, to ensure a seamless approach to sales. Keeping an accurate forecast and pipeline will also be part of your responsibilities, ensuring targets are met. With the advantage of your extensive experience in new business sales and your fluency in both German and English, you’ll be ready to thrive in this rapidly evolving environment. If you're ready to make a significant impact and help us drive ServiceNow’s mission to make the world work better for everyone, we can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Manager, Sales - Retail Industry Role at ServiceNow

What are the main responsibilities of a Manager, Sales at ServiceNow?

As a Manager, Sales at ServiceNow, you'll drive new business sales growth within your territory, manage a team of Sales Executives, and develop effective sales strategies along with territory planning. Engaging with clients to close opportunities while maintaining accurate forecasts and pipeline reports will be key components of your role.