Senior Cloud Engineer

As a Senior Cloud Engineer at ShiftCare, you will be involved in scaling infrastructure across multiple regions in AWS, building resilient self-healing systems, and contributing to our CI/CD pipelines. You'll also provide mentorship to junior engineers, collaborate with product managers, and drive improvements for our cloud solutions. Your expertise will be vital in making ShiftCare’s infrastructure secure, reliable, and adaptable as we continue to grow.

To apply for the Senior Cloud Engineer role at ShiftCare, you should have ample experience in AWS and a solid background in designing, deploying, and maintaining scalable cloud systems. Knowledge of Infrastructure-as-Code, particularly using Terraform, is essential. We value proactive problem-solvers who are passionate about cloud infrastructure, security, and continuous learning.

A Senior Cloud Engineer contributes significantly to ShiftCare's growth by developing secure and scalable cloud infrastructure solutions, ensuring the highest levels of reliability and security. By mentoring junior team members and collaborating with cross-functional teams, you play a key role in driving architectural decisions that align with ShiftCare’s long-term vision, ultimately enabling us to scale sustainably.

In the Senior Cloud Engineer position at ShiftCare, you will utilize a variety of tools and technologies including AWS, Terraform, Docker, New Relic, and CloudWatch. You'll be involved in building monitoring solutions, implementing CI/CD pipelines, and ensuring the overall reliability and security of our SaaS platform.

At ShiftCare, the culture for a Senior Cloud Engineer is one of collaboration, continuous improvement, and innovation. We value autonomy and encourage team members to identify challenges, propose solutions, and support each other in a healthy and inclusive work environment. Your contributions will be recognized, and you'll be part of a team that treats their work as a craft, striving for excellence every day.

When discussing your experience with AWS, be specific about the projects you've worked on, including the services you've utilized, such as EC2, S3, or Lambda. Highlight how you managed scalability, availability, and security in these projects, and use examples to illustrate your hands-on experience with AWS best practices.

In your response, discuss specific CI/CD tools and pipelines you have set up in the cloud. Mention the importance of automation, testing, and monitoring in the deployment process. Share examples of how you’ve streamlined code integration and delivery to help improve the team's efficiency and the overall deployment cycle.

To answer this, explain your understanding of AWS security features such as IAM, VPC, and security groups. Describe specific measures you've implemented in past roles to secure cloud infrastructure, including audits, compliance checks, and the use of automated security tools, to showcase your proactive approach to cloud security.

Share a specific instance where you faced a significant challenge in cloud architecture—this could involve scaling, performance issues, or security breaches. Detail the steps you took to analyze the problem, your strategy for finding a solution, and the end results. This shows your problem-solving skills and ability to think under pressure.

Discuss your mentoring style, emphasizing the importance of knowledge sharing and creating a safe learning environment. Provide examples of how you've guided junior engineers in previous roles, including any specific mentoring methodologies or practices you've found effective.

In your answer, discuss key metrics such as uptime, latency, error rates, and cost efficiency. Explain how you use these metrics to assess performance, make improvements, and ensure systems run efficiently and securely.

Be prepared to discuss your experience with Infrastructure-as-Code tools, particularly Terraform. Highlight any projects where you’ve implemented IaC, the benefits it brought to your workflows, and how it facilitated agility, scalability, and reliability in cloud infrastructure management.

Explain your method for incident management, including your approach to communication with stakeholders, troubleshooting steps, and root cause analysis. Share examples of past incidents and the measures you took to prevent future occurrences.

Describe the self-healing system design principles and how they apply to cloud infrastructure. Provide examples of how you’ve built such systems, focusing on automation, monitoring, and resilience strategies that minimize downtime and improve system reliability.

Discuss strategies like rightsizing resources, using reserved instances, and leveraging auto-scaling features. Emphasize the importance of continuous monitoring and analysis of resource usage to identify areas for cost optimization while maintaining performance.